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Knowledge Management Software for Public Administrations (2026) - Page 2

Last updated: March 2026

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170 software options

Microsoft Viva Engage logo

Enterprise Social Network (ESN) to connect and communicate

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Microsoft Viva Engage is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum.

Read more about Microsoft Viva Engage

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IT Glue logo
Category Leaders

Track, find and know everything in under 30 seconds.

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IT Glue is available for Public Administrations and offers the following support options: Phone Support, Chat, Knowledge Base, Email/Help Desk.

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Users also considered
Jolt logo

Comprehensive digital food safety & operations software

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Jolt is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base.

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Yonyx logo
Category Leaders

Decision tree driven Interactive guides for customer service

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Yonyx is available for Public Administrations and offers the following support options: Phone Support, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base.

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Users also considered
KnowledgeOwl logo
Category Leaders

Knowledge base and documentation software

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KnowledgeOwl is available for Public Administrations and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base.

Read more about KnowledgeOwl

Users also considered
Caspio logo

Build online database applications without coding.

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Caspio is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support.

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Users also considered
Hiver logo

Modern, AI help desk software built for fast teams.

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Hiver is available for Public Administrations and offers the following support options: Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, Phone Support, FAQs/Forum.

Read more about Hiver

Users also considered
Clinked logo

White-label Client Portal & Collaboration Software

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Clinked is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Phone Support.

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Users also considered
Genesys Cloud CX logo

AI-enabled experience orchestration platform

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Genesys Cloud CX is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Phone Support, Email/Help Desk, Chat.

Read more about Genesys Cloud CX

Users also considered
ThoughtFarmer logo

Where teams + ideas grow.

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ThoughtFarmer is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum.

Read more about ThoughtFarmer

Users also considered
ManageEngine ServiceDesk Plus logo

Cloud IT Help Desk Software

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ManageEngine ServiceDesk Plus is available for Public Administrations and offers the following support options: 24/7 (Live rep), Chat, FAQs/Forum, Phone Support, Email/Help Desk.

Read more about ManageEngine ServiceDesk Plus

Users also considered
Responsive logo

Be more strategic, efficient, successful and Responsive.

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Responsive is available for Public Administrations and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep).

Read more about Responsive

Users also considered
EisenVault logo

Document management and digital storage

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EisenVault is available for Public Administrations and offers the following support options: Phone Support, FAQs/Forum, Email/Help Desk, Chat, Knowledge Base.

Read more about EisenVault

Users also considered
Bettermode logo

All-in-one community platform for branded communities

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Bettermode is available for Public Administrations and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base.

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Users also considered
eXo Platform logo

Digital Workplace Software

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eXo Platform is available for Public Administrations and offers the following support options: Knowledge Base, 24/7 (Live rep), Chat, FAQs/Forum, Phone Support, Email/Help Desk.

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Users also considered
Vivantio logo

Flexible Software. Focused Service.

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Vivantio is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support.

Read more about Vivantio

Users also considered
MangoApps logo

Bring your frontline and office teams together

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MangoApps is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat.

Read more about MangoApps

Users also considered
ServiceNow Customer Service Management logo

Automate requests and deliver effortless experiences

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ServiceNow Customer Service Management is available for Public Administrations and offers the following support options: Chat, 24/7 (Live rep), Knowledge Base, FAQs/Forum, Email/Help Desk.

Read more about ServiceNow Customer Service Management

Users also considered
GreenRope logo

CRM solution for sales, marketing and operations

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GreenRope is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

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Users also considered
HappyFox Help Desk logo

Helpdesk, customer support software

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HappyFox Help Desk is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

Read more about HappyFox Help Desk

Users also considered
LogicalDOC logo

Enterprise document management for SMBs

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LogicalDOC is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support.

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Users also considered
TOPdesk logo

The service management platform that makes service happen

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TOPdesk is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat, Phone Support.

Read more about TOPdesk

Users also considered
Groove logo

Cloud-based helpdesk solution for small businesses

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Groove is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat.

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Users also considered
Re:amaze logo

Support, engage, and convert customers on a single platform.

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Re:amaze is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base.

Read more about Re:amaze

Users also considered
FileHold logo

Simple. Flexible. Document Management that Works!

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FileHold is available for Public Administrations and offers the following support options: Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Phone Support.

Read more about FileHold

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