This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

All categories

Learn why GetApp is free

Best Knowledge Management Software for Public Administrations

103 software options

Sponsored

1 filter applied




Features



Pricing models


Customer rating




Get personalized results

Any industry

Any criteria

Shelf

4.9
(64)

Knowledge Automation for Your Remote Workforce

visit website
Shelf is available for Public Administrations and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat.

Read more about Shelf

Wix Answers

4.6
(22)

The only platform with all support channels in one place.

visit website
Wix Answers is available for Public Administrations and offers the following support options: 24/7 (Live rep), Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base.

Read more about Wix Answers

USU Knowledge Center

4.7
(13)

Knowledge Management Platform for Customer Service

visit website
USU Knowledge Center is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep).

Read more about USU Knowledge Center

Alloy Navigator

4.5
(48)

Award winning IT Asset Mgmt and Service Mgmt platform

visit website
Alloy Navigator is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

Read more about Alloy Navigator

Freshdesk

4.5
(2,2k)

Online helpdesk system and customer service software

visit website
Freshdesk is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base, Chat.

Read more about Freshdesk

elevio

4.6
(27)

Self-service support & customer education platform

visit website
elevio is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

Read more about elevio

Document360

4.7
(34)

#1 Rated Knowledge base software

visit website
Document360 is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum.

Read more about Document360

Elium

4.7
(17)

Make company knowledge available and actionable at all times

visit website
Elium is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

Read more about Elium

HappyFox Help Desk

4.6
(83)

Helpdesk, customer support software

visit website
HappyFox Help Desk is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

Read more about HappyFox Help Desk

Caspio

4.6
(133)

Build online database applications without coding.

visit website
Caspio is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support.

Read more about Caspio

Tribe

4.7
(71)

Cloud-based community platform for branded communities

visit website
Tribe is available for Public Administrations and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base.

Read more about Tribe

IntelliEnterprise

4.0
(1)

Intranet software suite

visit website
IntelliEnterprise is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support.

Read more about IntelliEnterprise

Freshservice

4.5
(388)

A complete IT service management (ITSM) tool for business

visit website
Freshservice is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Phone Support.

Read more about Freshservice

Bitrix24

4.0
(458)

100% free CRM, collaboration and communication tool suite

visit website
Bitrix24 is available for Public Administrations and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep).

Read more about Bitrix24

Zendesk

4.4
(2,6k)

Service-first CRM company that builds support & sales tools

visit website
Zendesk is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support.

Read more about Zendesk

ThinkOwl

(0)

Customer service powered by AI

visit website
ThinkOwl is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum.

Read more about ThinkOwl

SAP Litmos

4.2
(260)

Mobile & Secure Learning Management System (LMS)

visit website
SAP Litmos is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support.

Read more about SAP Litmos

Zoho Desk

4.5
(1,7k)

Cloud-based help desk platform

visit website
Zoho Desk is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

Read more about Zoho Desk

FileHold

4.7
(42)

Document management software for larger organizations

visit website
FileHold is available for Public Administrations and offers the following support options: Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Phone Support.

Read more about FileHold

Vanilla

4.4
(62)

Engage with Community

visit website
Vanilla is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep).

Read more about Vanilla

Help Scout

4.7
(166)

Web-based help desk designed for better customer experience

visit website
Help Scout is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

Read more about Help Scout

MyHub

4.8
(28)

Cloud Based Intranet Solution

visit website
MyHub is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support.

Read more about MyHub

Twine

4.5
(8)

Intranet & collaboration platform

visit website
Twine is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, Knowledge Base.

Read more about Twine

Trainual

4.8
(242)

Easy onboarding and training software for growing businesses

visit website
Trainual is available for Public Administrations and offers the following support options: Knowledge Base, Chat, 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support.

Read more about Trainual

LiveAgent

4.7
(1k)

Great customer service starts with better help desk software

visit website
LiveAgent is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

Read more about LiveAgent

page 1 of 5

10+ YEARS RECOMMENDING SOFTWARE

Ā© 2010-2021 GetApp. All Rights Reserved.
GetAppĀ® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.