HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. read more Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business.
- Supports email, voice, chat, social media and mobile channels
- Works on your iOS, Android and Windows mobile devices
- Integrated with some great cloud apps like Salesforce, Twilio, Olark & Snap engage live chat, Freshbooks accounting,Batchbook, Highrise & Zoho CRM
- Social media integration with Facebook
- Over 35 languages supported
- Pricing starts at $9/mo/agent
- 30-day Free Trial
Customer engagement infrastructure for operational excellence
Join the 160,000+ organizations in over 170 countries that have found a better way to listen to their users’ voices. From scalable support with automated answers to common questions and support ticketing, to staying on top of churn with satisfaction surveys, to in-depth product feedback we'll give you all the tools to fully engage and understand you… read morer users. Everything you need to build a healthy SaaS or mobile app business.
IdeaScale is the largest cloud-based innovation software platform in the world with more than 25,000 customers and 4 million users. The software allows organizations to involve the opinions of public and private communities by collecting their ideas and giving users a platform to vote. read more The ideas are then evaluated, routed, and implemented, making IdeaScale the engine of crowd-powered innovation.
Ftopia is a cloud-based file sharing service for businesses that enables you and your team to invite customers, suppliers, and employees to share various documents of any kind in company-branded public and private working spaces. read more
Yammer is a private enterprise social networking solution that enables employees to collaborate securely across time and distance. Yammer provides a single, secure platform on which your company can share information, resources and business applications. read more Connect to the right people, find the most relevant and up-to-date information, and assign tasks, within one social network.
Q&A Software that Makes it Easy to Build a Vibrant Community Hub
Build your business through increased satisfaction by really engaging and understanding your customers with a fully featured, beautifully designed community hub, all yours in less than 30 seconds. read more
Commmunication and collaboration solutions for your business
Jive is a social collaboration and team communication platform to aid teams to connect while on-the-go across a single mobile portal. The single portal that forms the base of Jive is designed to be a shared space to find company-related information, news, people, and expertise with ease. read more
Jive aims to increase communication among team members by providing shared blogs, videos and company documentation. Employees can ask questions, leave feedback and share ideas on content and business goals from one platform. The reporting tools offered by Jive give you key insight into how succesful your communication efforts are.
Online collaboration, project management & social networking
SambaJAM combines document management, project management and social networking tools to provide the ultimate online workplace for your business. Retain your business's knowledge by keeping all your documents in a central repository or using private wikis. read more Use agile task management to assign and manage tasks for your team. Use social networking tools to find experts in your organisation and keep up to date with what everyones doing regardless of where they're working.
SambaJAM not only allows you to setup a secure online workplace for your business, it also can be used to invite as many external partners and clients into your workspaces as you need so you can collaborate with people outside your business regardless of their location.
Start working better online using SambaJAM and signup for a free account today.
Step-by-step guide and visual instruction creation software
Cloud Note is a business mobile applications that helps you create visual instructions,
step-by-step guides, knowledge base articles in minutes with your smartphone, share them, and publish to corporate wiki / knowledge base read more