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Typical customers
Platforms supported
Support options
Training options
Starting from
29
Per month
Flat Rate
Starting from
25
/user
Per month
Value for money
4.5
/5
255
Starting from
29
Per month
Flat Rate
Value for money contenders
Functionality
4.2
/5
255
Total features
64
8 categories
Functionality contenders
Overall Rating
4.6
/5
255
Positive reviews
175
65
11
2
2
Overall rating contenders
Verified reviewer
Used daily for 6-12 months
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Easy to use, I like the texting reminder feature the best. I also like the auto search as I begin punching someone's number in. The public / private services are also a plus as what gets seen by public is different than my needs
I would like to do a blast text for updates to my customers. Maybe even generate a list or who was seen and when? No on a single customer but multiple so I can do recalls
Michele D.
Hospital & Health Care, 1-10 employees
Used daily for 6-12 months
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I love the flexibility that I have in managing the operating hours, types of appointments and features that patients can book.
There needs to be an option that our patient can click on to see all their upcoming and previous appointments that they have booked. I also don't like that I can't shut off the option of having emails sent every single time someone books, cancels or changes their appointment. I have been receiving tonnes of emails for this and while it might be good for some businesses, for mine it is aggravating and I wish I could turn off the email notification option.
Thank you Michele, we're so happy to hear you're loving Bookedin! I've added your vote to our feature request list for a client login or appointment list. As for the emails, I hear you, the busier you get the more emails come in... Unfortunately there is no way to turn email alerts off at the moment. I'll add that to our features request list. ~Leanne
Summer H.
Health, Wellness and Fitness, self-employed
Used daily for 6-12 months
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Not good. I use it DAILY as do my clients. Some months I have hundreds of clients and 20-30 per week. It is confusing in some ways for clients.
Overall, set up is easy. Allowed options that I need for my business.
Will not let me (the administrator) make changes, if trying to change multiple things will say “can’t do this other processing”, allowed double booking when it should NOT have, will not let me book or reschedule appointments. Etc...
Thank you for your feedback Summer and we appreciate your honest review. Here in Bookedin, we prioritize helping our clients to ensure that we address all your issues and concerns to provide a positive and exceptional customer experience. I will be contacting you personally to address the issues that you've encountered with our software. Talk to you soon and take care always. --Geno
Alina M.
Arts and Crafts, self-employed
Used daily for 1-2 years
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I love it and would recommend it to others
I love how easy it is to use, and my clients love the reminder texts!
I do not like that every time you sign in it has to send an email with a code to get in. Even when you choose the do not ask again at this location it makes you do it daily. That is the worst thing about this booking site.
Thank you Alina for this amazing review! We are so happy to hear you're finding Bookedin easy to use and that your clients enjoy it. To assist with logging in you may want to turn off the 2-step verification feature. Here's how: https://support.bookedin.com/hc/en-us/articles/4410039230740-How-do-I-turn-off-Two-Step-Verification-
Brian B.
Legal Services, self-employed
Used daily for 6-12 months
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Excellent product, experience, and customer service!
This software is exactly what I needed as I began a new mediation business. My clients (attorneys seeking to calendar mediation dates for their own clients) can now look at my schedule and book mediation dates easily and without any hassle. I get the confirmation email, which helps me to reach out to my clients for additional information. In a short time, I have gone from zero to relatively busy--and Bookedin has been a key contributor to that success.
The integration was seamless and the software itself was, for me, fairly intuitive. No complaints.