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Bookwhen
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Flexible online booking system for SMBs
Table of Contents
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Bookwhen - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Bookwhen overview
What is Bookwhen?
Bookwhen is a flexible online booking system that offers SMBs a centralized and secure platform from which to organize classes, courses, workshops and events. Incorporating waiting lists, custom booking forms and a basket system for booking as well as discount codes and in-app support, Bookwhen aims to provide users with a simple and efficient online booking and scheduling solution. With Bookwhen, users can create custom booking forms and schedule pages effectively, choosing from a range of field types including drop down lists and validation. To enhance the booking process, Bookwhen facilitates multiple ticket selection, multiple ticket type generation and waiting lists. Moreover, users can manage unique discount codes, determine user permissions, attach documents to events and send reminder emails. Bookwhen supports eCommerce integration with PayPal, Stripe and WorldPay, thereby allowing customers to initiate online payments conveniently and securely. Besides this, Bookwhen promotes further integration with the Bookwhen Public API which serves to list events and take bookings productively. To improve the overall user experience, Bookwhen equips users with a mobile responsive design, a calendar feed and in-app support chat functionality.
Who uses Bookwhen?
By industry, Bookwhen reviewers are most commonly professionals in health, wellness and fitness (32%). The most frequent use case for Bookwhen cited by reviewers is scheduling (69% of reviewers).
What do users say about Bookwhen pricing?
Most reviewers indicate that Bookwhen offers excellent value for money, and they find the pricing plans reasonable and flexible. Users appreciate the affordable cost, simple pricing structure, and added discounts, making it a cost-effective choice.
Starting price
per month
Alternatives
with better value for money
Bookwhen’s user interface
Bookwhen pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.6
Ease of use
4.7
Customer support
4.9
Reviews sentiment
What do users say about Bookwhen?
Reviewers appreciate Bookwhen for its intuitive booking system, streamlined class and event management, and flexible payment options, which save them significant administrative time. They find it easy to set up, affordable, and adaptable for various business types, with useful integrations for Zoom and Stripe. Most say the user interface is clear and customization options help maintain a professional appearance. They value the ability to manage bookings, cancellations, and transfers efficiently.
Users report outstanding customer support, describing the team as responsive, friendly, and helpful when resolving issues or providing guidance. Some mention minor limitations in advanced features, personalization, and reporting, but feel the benefits outweigh these drawbacks.
Select to learn more
Who uses Bookwhen?
Based on 179 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Bookwhen's key features
Most critical features, based on insights from Bookwhen users:
All Bookwhen features
Features rating:
Bookwhen alternatives
Bookwhen
Starting from
15
Per month
Trumba
Starting from
99.95
Per month
Allcal
Starting from
500
One-time payment
Eventsquid
Starting from
4725
Per year
Bookwhen pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Bespoke Plans
- Class Search Portals
- Franchisor System
- Re-Seller Accounts
User opinions about Bookwhen price and value
Value for money rating:
Of 27 reviews that provide robust commentary on Bookwhen's price and value, 96% mention it in a positive light.
Most reviewers indicate that Bookwhen offers excellent value for money, especially for small businesses and startups. They find the pricing plans reasonable and appreciate the flexibility to choose features based on their needs. Users think the Lite plan provides good value, and some appreciate the free version's availability. They say the software is affordable compared to other systems and meets their needs well. Reviewers appreciate the simple pricing structure, which makes budgeting easier. Some users report that loyalty and referral discounts add to the cost-effectiveness. Overall, users feel Bookwhen is a low-cost option that delivers great features and service.
, and
To see what individual users think of Bookwhen's cost and value, check out the review excerpts below.
Carl B.
Head of Quality and Compliance
Bookwhen integrations (5)
Integrations rated by users
We looked at 179 user reviews to identify which products are mentioned as Bookwhen integrations and how users feel about them.
Integration rating: 5.0 (2)
“Because you need to take payments. Stripe is much cheaper and better than PayPal ”
Sonia A.
The Boss
Other top integrations
Bookwhen customer support
What do users say about Bookwhen customer support?
Customer support rating:
We analyzed 67 verified user reviews to identify positive and negative aspects of Bookwhen customer support.
Widely noted by reviewers, Bookwhen's customer support is exceptionally responsive, often replying within minutes to user queries.
A significant portion of users highlight the support team's willingness to go above and beyond, even customizing features when needed.
Frequently reported by users, support agents are friendly, knowledgeable, and provide clear, helpful guidance through various channels.
The majority of users appreciate the combination of quick personal assistance and comprehensive, easy-to-follow support articles.
Support options
Training options
To see what individual users say about Bookwhen's customer support, check out the review snippets below.
“The features of the product were very user friendly and adaptive, the registration process went very smooth because of Bookwhen and saved our time and increased efficiency. But more than anything, the super great customer service was extremely helpful.”
Tabinda M.
“Support is also top notch, with a 100% response rate, often within 5 minutes (not that we've had to contact them for support much).”
Johan V.
“Throughout my use the support team has been there every step of the way, when I've found issues or got myself confused they've responsed FAST always looked into and solved my problems. ”
Brad M.
Lead Coach and Owner
Bookwhen FAQs
Bookwhen has the following pricing plans:
Starting from: $15.00/month
Pricing model: Free, Subscription
Free Trial: Available
These products have better value for money
Q. What are the benefits of using Bookwhen?
Q. Who are the typical users of Bookwhen?
Bookwhen has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Bookwhen support?
Bookwhen supports the following languages:
Dutch, English, French, German, Hungarian, Italian, Polish, Spanish, Swedish
Q. Does Bookwhen offer an API?
Yes, Bookwhen has an API available for use.
Q. What other apps does Bookwhen integrate with?
Bookwhen integrates with the following applications:
PayPal, Google Analytics 360, Worldpay for Enterprise, Stripe
Q. What level of support does Bookwhen offer?
Bookwhen offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum
