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Bookwhen
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Flexible online booking system for SMBs
Table of Contents
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Bookwhen - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Bookwhen overview
Based on 179 verified user reviews
What is Bookwhen?
By industry, Bookwhen reviewers are most commonly professionals in health, wellness and fitness (32%). The most frequent use case for Bookwhen cited by reviewers is scheduling (69% of reviewers).
What do users say about Bookwhen pricing?
Most reviewers indicate Bookwhen provides strong value for money, appreciating its affordable pricing, free plan, and scalable options. Some reviewers feel the trial period could be longer, but they find the pricing structure meets their expectations.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Booking System
Email Management
Customer Support
Payment
Bookwhen’s user interface
Bookwhen pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.6
Ease of use
4.7
Customer support
4.9
Reviews sentiment
What do users say about Bookwhen?
By industry, Bookwhen reviewers are most commonly professionals in health, wellness and fitness (32%). The most frequent use case for Bookwhen cited by reviewers is scheduling (69% of reviewers).
Select to learn more
Who uses Bookwhen?
Based on 179 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Bookwhen's key features
Most critical features, based on insights from Bookwhen users:
All Bookwhen features
Features rating:
Bookwhen alternatives
Bookwhen
Starting from
15
Per month
Google Calendar
Starting from
No pricing info
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No pricing info
Google Workspace
Starting from
No pricing info
Bookwhen pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Bespoke Plans
- Class Search Portals
- Franchisor System
- Re-Seller Accounts
User opinions about Bookwhen price and value
Value for money rating:
Of 25 reviews that provide robust commentary on Bookwhen's price and value, 96% mention it in a positive light.
Most reviewers indicate Bookwhen offers strong value for money, highlighting its affordable pricing and the availability of a free plan and free trial without requiring card details. They appreciate the scalable plans that include essential features, with additional options available at reasonable costs. Users say the software is cost-effective compared to building a system from scratch or using competitors, and find it easy to justify the expense for their business needs. Some reviewers feel the trial period could be longer, but overall, they think the included features and pricing structure meet their expectations.
, and
To see what individual users think of Bookwhen's cost and value, check out the review excerpts below.
Carl B.
Head of Quality and Compliance
Bookwhen integrations (5)
Integrations rated by users
We looked at 179 user reviews to identify which products are mentioned as Bookwhen integrations and how users feel about them.
Integration rating: 5.0 (2)
“Because you need to take payments. Stripe is much cheaper and better than PayPal ”
Sonia A.
The Boss
Other top integrations
Bookwhen customer support
What do users say about Bookwhen customer support?
Customer support rating:
We analyzed 67 verified user reviews to identify positive and negative aspects of Bookwhen customer support.
Widely noted by reviewers, Bookwhen's customer support is exceptionally responsive, often replying within minutes to user queries.
A significant portion of users highlight the support team's willingness to go above and beyond, even customizing features when needed.
Frequently reported by users, support agents are friendly, knowledgeable, and provide clear, helpful guidance through various channels.
The majority of users appreciate the combination of quick personal assistance and comprehensive, easy-to-follow support articles.
Support options
Training options
To see what individual users say about Bookwhen's customer support, check out the review snippets below.
“The features of the product were very user friendly and adaptive, the registration process went very smooth because of Bookwhen and saved our time and increased efficiency. But more than anything, the super great customer service was extremely helpful.”
Tabinda M.
“Support is also top notch, with a 100% response rate, often within 5 minutes (not that we've had to contact them for support much).”
Johan V.
“Throughout my use the support team has been there every step of the way, when I've found issues or got myself confused they've responsed FAST always looked into and solved my problems. ”
Brad M.
Lead Coach and Owner
Bookwhen FAQs
Bookwhen has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What is Bookwhen used for?
Bookwhen is a flexible online booking system that offers SMBs a centralized and secure platform from which to organize classes, courses, workshops and events. Incorporating waiting lists, custom booking forms and a basket system for booking as well as discount codes and in-app support, Bookwhen aims to provide users with a simple and efficient online booking and scheduling solution. With Bookwhen, users can create custom booking forms and schedule pages effectively, choosing from a range of field types including drop down lists and validation. To enhance the booking process, Bookwhen facilitates multiple ticket selection, multiple ticket type generation and waiting lists. Moreover, users can manage unique discount codes, determine user permissions, attach documents to events and send reminder emails. Bookwhen supports eCommerce integration with PayPal, Stripe and WorldPay, thereby allowing customers to initiate online payments conveniently and securely. Besides this, Bookwhen promotes further integration with the Bookwhen Public API which serves to list events and take bookings productively. To improve the overall user experience, Bookwhen equips users with a mobile responsive design, a calendar feed and in-app support chat functionality.
Q. What are the benefits of using Bookwhen?
Q. What languages does Bookwhen support?
Bookwhen supports the following languages:
Dutch, English, French, German, Hungarian, Italian, Polish, Spanish, Swedish
Q. Does Bookwhen offer an API?
Yes, Bookwhen has an API available for use.
Q. What level of support does Bookwhen offer?
Bookwhen offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum
