getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

CloudWaitress Logo

Online Food Ordering & Reservation System For Restaurants

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

CloudWaitress - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

CloudWaitress overview

What is CloudWaitress?

CloudWaitress is an ordering and reservation platform for food businesses that allows users to receive and manage pickups, deliveries, QR dine-ins and table reservations. Food outlets are able to design their own unique website with their menu. Customers can easily order online or make a reservation and view live updates to their order status.

CloudWaitress allows businesses to accept orders within a geographical area of the store, charge a delivery fee, and set a minimum order amount. Users can create a variety of menus, such as for breakfast, lunch and dinner, as well as set various store opening and close times.

The platform enables users to receive and manage orders on any device in real time, and view all sales information directly via the dashboard. Users can search and filter through orders by location, status, or type, as well as search for contact numbers, names, or emails. Basic reports allow businesses to get an overview of all orders and sales over time along with their status breakdown.

Business can collect payments online, and facilitate the payment process for customers by integrating with online payment providers. Automated printing allows stores to connect a printer over the internet to automatically or manually print orders.

Starting price

39flat rate /
per month

Alternatives

with better value for money

CloudWaitress’s user interface

Ease of use rating:

CloudWaitress reviews

Overall rating

4.9

/5

10

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

9

1

0

0

0

Who uses CloudWaitress?

Based on 10 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Hospitality
Food & Beverages
Restaurants

Use cases

Online Ordering
Restaurant Management
Food Delivery

CloudWaitress's key features

Most critical features, based on insights from CloudWaitress users:

Online ordering
Online payments
Point of sale (pos) integration

All CloudWaitress features

Features rating:

Access controls/permissions
Activity dashboard
Alerts/Notifications
API
Automated scheduling
Credit card processing
Customer accounts
Customer database
Customer history
Customizable branding
Customizable reports
Delivery estimate
Delivery tracking
Discount management
Electronic payments
Employee management
Food delivery dispatching
For restaurants
Geolocation
Inventory tracking
Kitchen/Menu management
Mobile access
Mobile alerts
Mobile booking
Mobile payments
Multi-Location
Online ordering
Online payments
Order entry
Order management
Order processing
Order scheduling
Order tracking
Payment processing
Point of sale (pos) integration
Promotions management
Purchasing & receiving
QR codes
Real-Time analytics
Real-Time data
Real-Time notifications
Real-Time reporting
Real-Time updates
Receipt management
Reporting/Analytics
Reporting & statistics
Reservations management
Restaurant pos
Sales order management
Sales reports
Search/Filter
SMS messaging
Status tracking
Third-Party integrations
Website personalization

CloudWaitress alternatives

CloudWaitress logo

Starting from

39

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Tookan logo

Starting from

129

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Marketman logo

Starting from

199

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Gofrugal logo

Starting from

7

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

CloudWaitress pricing

Value for money rating:

Starting from

39

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about CloudWaitress price and value

Value for money rating:

CloudWaitress support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Chat
FAQs/Forum
Knowledge Base
24/7 (Live rep)

Training options

Documentation
Live Online
Videos
In Person

CloudWaitress FAQs

Related categories