Cvent Event Management Pricing Plan & Cost Guide

Cvent Event Management

Online software for event management & hospitality

4.43/5 (692 reviews)

Cvent Event Management Pricing

Pricing model: Subscription

Free Trial: Available

Contact Cvent for pricing information.

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Cvent Event Management Pricing Reviews

Pros

  • You can make your registration event pages quite robust with information- that is probably the best PRO of the software. It is also great that it is Cloud-based like all software should be these days.Verified ReviewerRead the full review
  • I personally like the ease of setting up events and registration pages, clean data capturing in reporting, and the ability to push those reports to a shared company-wide portal.Hannah H.Read the full review
  • Flex is a great addition to the product - super easy to use and aesthetically pleasing.Laura A.Read the full review

Cons

  • If you use the legacy system, not only are you wasting your time learning a system that will be eliminated, but your events will disappear after the change as they can't be transferred.Beth C.Read the full review
  • Poor communications with management, no intentions to resolve customer concerns or address complaints.Annette J.Read the full review
  • Limited capabilities in e-marketing (no A/B testing, no series/time-based emails, no way for subscribers to change frequency of emails - you're either subscribed or opted out).Krysten B.Read the full review
95%
recommended this to a friend or a colleague

25 reviewers had the following to say about Cvent Event Management's pricing:

Amy G.

If you can afford it, it's great!

Used occasionally for free trial
Reviewed 2018-11-02
Review Source: Capterra

Great company, great product. Just wish it was a little cheaper.

Pros
Extremely powerful software that will make event registration so much easier.

Cons
You pay for what you get. Unfortunately, that means non-profit organizations can't afford it.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 6/10

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Michele G.

My Right Hand

Used daily for 2+ years
Reviewed 2021-04-01
Review Source: Capterra

There is someone always available to help. There is a 24/7 support team. All my requests are tracked, attended to, followed up with. They are very attentive, helpful, knowledgable, and extremely polilte.

Pros
DMA’s issues before Cvent were: not knowing where to search for venues, taking so much time to gather and distribute information, no ability to break out registration types or have sessions, no way to link to our CRM. Everything was manually created and manually managed which was very analog, time consuming and disorganized. This became an increasing problem as we went from 10 events a year to 40 with only one person managing everything. Now with Cvent we can handle all of our event needs within one platform. From the start of the event request from our stakeholders using the event request form, venue sourcing, event website, event emails, event attendance check-in/tracking, virtual platform integration, evaluations and CRM integration. It now has an access portal so non-user stakeholders can access important event information.

Cons
This software is not cheap. However, cheap things are not good and good things are not cheap. Cvent is always trying to enhance the platform. Unfortunately, some enhancements take time to build.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Shari G.

Cvent is an Important Event Management Tool

Used weekly for 2+ years
Reviewed 2020-04-10
Review Source: Capterra

The main problem that Cvent helps solves is limiting the number of hours it takes to manage the overall registration process.

Pros
We find that Cvent saves our company a lot of labor hours by automating the registration process for our events. Attendee data is kept in one central location and is available at our fingertips. We also like the hotel/venue sourcing feature which also saves us a lot of research time and simplifies the RFP process when selecting a site to host our meetings and events.

Cons
Cvent is probably the premier registration and event management software available but the overall cost and pricing is pretty expensive and is cost prohibitive for some smaller organizations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Cvent Event Management

Used occasionally for 6-12 months
Reviewed 2021-08-03
Review Source: Capterra

Pros
It is a robust platform, and works for our needs

Cons
The only con for us is the price. It can be very expensive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Heather Z.

User versus purchase

Used occasionally for 1-2 years
Reviewed 2019-08-08
Review Source: Capterra

Pros
The software does have ease of use and people seem to be familiar with the software in general as it does have a large market.

Cons
We have a fairly large event each year and the cost of this product is much too high to be sustainable when we can easily get the same features for cheaper in other products.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 7/10

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Angela G.

overall great service

Used daily for 2+ years
Reviewed 2018-06-04
Review Source: Capterra

Pros
very robust - there is a tool in their software system for almost anything you need to do. The software looks at the entire event life-cycle . . from inception through completion

Cons
cost - expensive for companies that don't do very many events to afford the full enterprise suite. I work for a company that can afford the full suite, and when i recommend it for use to others who are start-ups or don't do many events, they cannot afford the full suite's features.

Response from Cvent


Hello Angela,
Thank you for taking the time to share your experience using Cvent! We also want to thank you for being a Cvent Celebrity and appreciate your participation in this program. Visit the CelebrityHub, http://bit.ly/2IuDlXh, to check out the latest Cvent product updates, learn best practices, take part in beta testing opportunities, and earn cool rewards!

Please do not hesitate to reach out to us should you have any questions or need any assistance!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Cynthia A.

CVENT is a great tool for event management

Used weekly for 1-2 years
Reviewed 2018-12-18
Review Source: Capterra

Pros
The new Flex product is great. It is much easier to set-up great looking event pages and track registrations.

Cons
The pricing structure is very expensive and it is difficult to justify the expense when budgets are limited.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Emin H.

Software event management

Used weekly for less than 6 months
Reviewed 2019-11-30
Review Source: Capterra

Overall, it is great to have it for me as worker from event services sector but price is great obstacle.

Pros
The feasibility to control everything through the application, to make edition, to work on contact history, access to registration of client and preparing the report

Cons
Negative side of the application is price because it offers many features but expensiveness is making it impossible to benefit from them and search button sometime does not work properly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Rachel H.

Excellent Option for Event Management

Used daily for 2+ years
Reviewed 2018-04-10
Review Source: GetApp

Pros
We've used CVent to manage our multiple 1K plus attendee events for many years. They continually develop new features and products that allow us to scale.

Cons
It is not a cheap product and it's integration with Salesforce is not as seamless as our organization needs.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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Tars S.

I use Cvent to manage 3 user conferences per year. We use the registration and mobile app software.

Used daily for 2+ years
Reviewed 2017-07-25
Review Source: Capterra

Pros
Easy to use and understand, don't have to be technical to understand and work in the CMS. Top notch customer service, truly the best around. On-Arrival is great and helps to streamline the reg process

Cons
Can be pricey compared to other registration systems. Price per registration is high. Cost for Marketo integration should be included.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Robust Registration Platform

Used daily for 2+ years
Reviewed 2019-04-11
Review Source: Capterra

The customer service is great and quick to respond (especially through live Chat). I feel as though the price is somewhat high for our purposes, but has still been a great tool.

Pros
I like the vast array of features and possibilities the software offers.

Cons
The cost and the learning curve. There are several ways to accomplish the same outcome, which can make troubleshooting difficult.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Laura C.

Event Registration Coordinator

Used daily for 2+ years
Reviewed 2018-11-20
Review Source: Capterra

I wish crowd compass and Cvent worked as a whole.

Pros
It’s easy to use. Makes our events a success.

Cons
The pricing. Breaking everything into a new price.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Rachel S.

Great All-In-One platform

Used weekly for 2+ years
Reviewed 2021-04-14
Review Source: Capterra

It's expensive so make sure you are willing and able to take use of all the features and functionalities to get the most of your money. When researching, also keep in mind several key features that might draw you into the system are additional costs (badge printing, branding package, speaker management) so be sure to get ALL in pricing for everything you think you would use.

Pros
Ability to seamlessly integrate with on site solutions. Cvent has also helped us be able to pivot from in-person events to virtual events with ease. We were able to take an already curated list of people in attendance and invite them to attend a virtual event. Then with the integrated database, we were able to extend our invitations to cover more people who had previously attended the same event in other cities when we hosted it in the past enabling us to open up our attendee database with little additional work or cost.

Cons
A few bits require work arounds and can occasionally not be intuitive to find where content is coming from to edit. Ability to test needs improvement. Would also like an an ability to override the WYSIWYG to make more dynamic websites (currently only seems to be able to done if you pay them) and incorporate more colors into a template.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

Gret management tool for large events

Used monthly for 2+ years
Reviewed 2019-01-08
Review Source: Capterra

Overall our experience has been very good. We have gotten the support we needed when we needed it. We have never had an issue with our invite or the actual management of the event from a software or technical perspective, so I would recommend this to others if they can afford it.

Pros
I really like the reporting aspects and how I can full manage all aspects of our large corporate events. Like any software it takes a little while to get good templates created and to get the hang of the program but once we did that initial work we were able to easily create new events, modify them and send out hundred of invites very easily.

Cons
The price is extremely steep in my opinion. If we didnt have such a large budget and expendable cashflow we would not be able to use this product.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 8/10

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Jillian K.

Cvent has made event management on our side easier from start to finish

Used monthly for 2+ years
Reviewed 2018-02-06
Review Source: Capterra

Event management, ease of use, lack of headache

Pros
I like that the new updates have made using the software highly intuitive and walks you through the process step by step. It's very simple to work and manage events now.

Cons
The cost can be prohibitive to smaller businesses so that is something to be mindful of but if you're running a lot of events, the price is worth it.

Response from Cvent


Hello Jillian, Thank you so much for taking the time to review us here on Capterra. Customer reviews are an integral part in how we work to enhance our products. I am thrilled to hear that you have found the recent updates helpful. Let us know if you have any other feedback or questions in the future!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kimberly N.

2021 Cvent Event Management Review

Used weekly for 2+ years
Reviewed 2021-03-29
Review Source: Capterra

Pros
I love that no matter how we want to structure our event program, Cvent is always able to meet our needs. Registering and managing attendees has never been easier!

Cons
I'm not the biggest fan of their a la carte pricing structure, and the price has always been hard to sell.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ashwani B.

Cvent Review

Used monthly for 2+ years
Reviewed 2020-06-10
Review Source: Capterra

It is a wast, if we are an Event management company, we can do everything using this software, specially campaigns, registrations, invoicing, agenda generation.

Pros
It can help in end to end service required from planning, agenda designing, speaker registration, delegate registration, payments, invoicing, mailing campaigns.

Cons
Not easy to understand and needs regular practice for a new user. Although it is cost oriented software, but justifies the value

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Solid tool for event registration and more

Used occasionally for 2+ years
Reviewed 2018-08-16
Review Source: Capterra

The greatest business benefit was the level of self-service available to users of the mobile app - allowing them to do things that would previously have tied up staff at the event.

Pros
The customization options are great. For instance, we were able to create a mobile app that was very much 'on-brand' and offered event attendees more than ever before both before, during, and after the event.

Cons
I guess it's not the cheapest option around. But it is reliable.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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Anonymous

Detailed and pro event management software

Used monthly for 6-12 months
Reviewed 2018-01-11
Review Source: Capterra

Overview, details, and more overview. Great software for Event Planners!

Pros
I love Cvent's sense for details and what an Event Planner really needs while keeping track of trillion things while planning an event.

Cons
The price is only ok if you are only ok if you are a well-sized business. Their pricing is not for independent Event Planners, unfortunately.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Antonio M.

Crowd Compass- Event Timesaver

Used weekly for 6-12 months
Reviewed 2016-08-03
Review Source: Capterra

Crowd Compass has allowed us to integrate our user experience with the event flow to better guide and inform our registrants

Pros
Crowd Compass is fluid and easy to use for an individual of any level to use. The customer service was above and beyond anything I have ever seen and they really help walk you through your event timeline.

Cons
The pricing can be high for smaller non profits and organizations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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xavier f.

Great

Used daily for free trial
Reviewed 2018-09-09
Review Source: Capterra

Pros
If you are planning an event, it doesn't matter how perfectly you organize it if you need to improve your attendance; so this tool is so useful for both.

Cons
Personally I don't like softwares you don't know the price from the beginning.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Frances B.

Terrible

Used daily for less than 6 months
Reviewed 2019-04-17
Review Source: Capterra

Terrible. Lies. Deception. No sales rep called me back after the bait and switch.

Pros
Offshore people were nice. very nice indeed.

Cons
Not intuitive. Quoted one price and bait and switch at last minute. Expensive.C

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Virginia E.

Beginning to End Event Management & Support

Used daily for 2+ years
Reviewed 2021-04-07
Review Source: Capterra

Pros
Great software to support your events and make it way easier to register and attend events for you and your guests. Account managers are well-versed in the product, full of best practices, and great to work with.

Cons
Pricing structure and add-on fees can make it hard for smaller organizations or state-funded schools to justify cost. Editing the site contact can be tricky at times, extra spaces, line breaks, even if copying over a perfectly fine program you have to double check

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Tanya T.

The best Event Management tool

Used weekly for less than 6 months
Reviewed 2019-07-31
Review Source: Capterra

Well, last year It was our first year in event management and they helped us a lot. We appreciate their support.

Pros
It has various support for event management. It includes venue finding support, decent webpage templates, tutorials for beginners in event management. During even free trial their support team several times called me to help with venue.

Cons
Pricing could be much better. That is it, I am ok with other fields.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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heather t.

computer savvy not required

Reviewed 2016-09-19
Review Source: Capterra

it was very easy to navigate through the system and think that users that are not computer savvy will not have any issues figuring it out.

Pros
how easy it was to use

Cons
not sure everyone can afford in this market.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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