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Dynamics 365 Customer Insights
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
360-degree customer data platform
Table of Contents
Dynamics 365 Customer Insights - 2026 Pricing, Features, Reviews & Alternatives
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Dynamics 365 Customer Insights overview
What is Dynamics 365 Customer Insights?
Microsoft Dynamics 365 Customer Insights is a cloud platform that enables organizations to unify data sources and gain a 360-degree view of the customer. It combines data from intangibles such as behaviors, preferences, and demographics with various systems at the company to give one indication of the customer’s overall engagement.
With Microsoft Dynamics 365 Customer Insights, users can: connect every customer data source; gain a 360-degree view of customers and the organization's goals, priorities, and opportunities; solve complex customer issues with personalized engagement solutions.
Starting price
per month
Alternatives
with better value for money
Dynamics 365 Customer Insights’s user interface
Dynamics 365 Customer Insights reviews
Overall rating
4.5
/5
2
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.5/10
5
4
3
2
1
1
1
0
0
0
Dynamics 365 Customer Insights's key features
Most critical features, based on insights from Dynamics 365 Customer Insights users:
All Dynamics 365 Customer Insights features
Features rating:
Dynamics 365 Customer Insights alternatives
Dynamics 365 Customer Insights
Starting from
1500
/user
Per month
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Starting from
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No pricing info
Customer.io
Starting from
100
Per month
Dynamics 365 Customer Insights pricing
Value for money rating:
Starting from
1500
/user
Per month
User opinions about Dynamics 365 Customer Insights price and value
Value for money rating:
Dynamics 365 Customer Insights integrations (25)
Top integrations
Dynamics 365 Customer Insights support options
Typical customers
Platforms supported
Dynamics 365 Customer Insights FAQs
Dynamics 365 Customer Insights has the following pricing plans:
Starting from: $1500.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Dynamics 365 Customer Insights?
Dynamics 365 Customer Insights has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Dynamics 365 Customer Insights support?
Dynamics 365 Customer Insights supports the following languages:
English, French, Portuguese, Spanish, Italian, Finnish, Turkish, Norwegian (Bokmal), Danish, Czech, Dutch, German, Polish, Swedish, Greek, Russian, Japanese, Chinese (Simplified), Chinese (Traditional), Korean, Hebrew, Arabic, Thai
Q. Does Dynamics 365 Customer Insights offer an API?
No, Dynamics 365 Customer Insights does not have an API available.
Q. What other apps does Dynamics 365 Customer Insights integrate with?
Dynamics 365 Customer Insights integrates with the following applications:
Microsoft 365