RapidStart Field Service - 2024 Pricing, Features, Reviews, & Alternatives

RapidStart Field Service is a cloud-based software that helps businesses in electrical, plumbing, cleaning, and other sectors manage appointments, calendars, customer accounts, and more from a unified platform. It lets staff members access work order information, such as customer contact numbers, service types, priority, names, and other details.

With RapidStart Field Service, technicians can utilize the mobile application to view appointment lists, update status, close work orders, and access notes. Employees can utilize the built-in dashboard to access case details, add hashtags, assign technicians, and view appointment history. It also enables sales representatives to access the pre-built email templates, facilitating communication throughout the entire customer journey.

RapidStart Field Service allows team members to view active technicians’ information, including service regions, initials, job titles, and mobile numbers. It facilitates integration with several third-party applications, including Microsoft Dynamics 365, Outlook, and Microsoft Teams.