getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

easiware Logo

No more claims, only conversations

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

easiware - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

easiware overview

What is easiware?

easiware empowers brands and help them enhance their customer interactions. By centralizing customer knowledge, automating customer requests, and utilizing intelligent technologies for customer engagement, easiware empowers companies to revolutionize their customer relation. This transformation leads to meaningful and unforgettable customer experiences, fostering the journey toward becoming a beloved brand. easiware believes in customer service as a real business advantage, enabling businesses to not only gain customer loyalty but also sustain it over time.

Starting price

30flat rate /
per month

Alternatives

with better value for money

easiware’s user interface

Ease of use rating:

easiware reviews

Overall rating

4.6

/5

12

Positive reviews

92

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.58/10
Rating distribution

5

4

3

2

1

8

3

1

0

0

Who uses easiware?

Based on 12 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Leisure, Travel & Tourism
Apparel & Fashion
Food & Beverages
Health, Wellness and Fitness
Others

Use cases

Customer Service
Complaint Management
Customer Engagement
Customer Support
Customer Experience

easiware's key features

Most critical features, based on insights from easiware users:

Customer database
Reporting/Analytics
Customer history
Real-Time notifications
Call center management
Email management

All easiware features

Features rating:

API
Multi-Channel communication
Negative feedback management
Performance metrics
Knowledge base management
Activity tracking
Inbox management
Alerts/Notifications
Communication management
Social media integration
Customizable fields
Multi-Language
NPS survey structure
Queue management
Real-Time analytics
Real-Time data
Search/Filter
Sentiment analysis
SMS messaging
Survey/Poll management
Surveys & feedback
Third-Party integrations
Visual analytics
Workflow management
Multi-Channel data collection
Live chat
Knowledge management
Key performance indicators
Feedback management
Email templates
Data import/export
Dashboard
Customizable reports
Customer support
Customer segmentation
Customer engagement
CSAT survey structure
Contact database
Collaboration tools
Alerts/Escalation

easiware alternatives

easiware logo

Starting from

30

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Tidio logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Efficy CRM logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

easiware pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Essentiel

30

Per month

Features included:

  • Centralisation des canaux
  • Fiche client 360
  • Traitement des demandes
  • Bulle livechat

Sur mesure

50

/user

Per month

Features included:

  • Centralisation des canaux
  • Fiche client 360
  • Traitement des demandes
  • Outils de mesure de la satisfaction
  • Tableaux de reporting
  • Accompagnement

User opinions about easiware price and value

Value for money rating:

easiware support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
FAQs/Forum
Knowledge Base
Email/Help Desk

Training options

Documentation
In Person
Webinars
Live Online

easiware FAQs

Q. Who are the typical users of easiware?

easiware has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does easiware support?

easiware supports the following languages:
English, French, Spanish


Q. Does easiware offer an API?

Yes, easiware has an API available for use.


Q. What level of support does easiware offer?

easiware offers the following support options:
24/7 (Live rep), Chat, FAQs/Forum, Knowledge Base, Email/Help Desk

Related categories