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Shipup
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
One-stop shop for ecommerce postpurchase customer experience
Table of Contents
Shipup - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Shipup overview
What is Shipup?
Top Shipment tracking solution driven by post-purchase customer experience. Our customers reduce delivery-related tickets by up to 80%, save 50% on refunds linked to delivery issues, and focus their customer-facing teams on efforts that drive value. This in turn increases brand loyalty, with boosted repeat purchases & a held promise. All the while, seamlessly integrating at the heart of the eCommerce ecosystem our customers are in.
Key benefits of using Shipup
- Real-time, branded notifications
- Tracking page on brands’ websites
- AI-powered delivery estimate
For customer support
- Real-time alerts for incidents
- Tracking data on support interface
- Satisfaction survey at delivery
For data
- Customizable, live dashboards
- Data exports
- Data available by webhook/API
- Carriers performance Dashboards
Delivery Estimate: Estimated Delivery Date at the checkout
Delay In Preparation = Smart Notifications: Package not shipped after X days alert
Shipping Update: Shipped, out for delivery, Incidents failed delivery attempts
Branded Tracking Page: Estimated Delivery Date automatically updated, Searchable & Embedded tracking page
Incident: Integration to ticketing tools & CRM, Dashboard & report
Feedback survey on delivery: NPS results & Alerts to support
Integrated with 110 carriers both in the US and worldwide: We unify the data from all carriers using our standardized language. We maintain the connections through updates that follow carrier changes and always have accurate tracking.
Integrated with: Shopify, Klaviyo, Zendesk, Gorgias, Mailchimp, BigCommerce, Magento, etc.
Starting price
per month
Alternatives
with better value for money
Shipup’s user interface
Shipup reviews
Overall rating
4.9
/5
7
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.86/10
5
4
3
2
1
6
1
0
0
0
Shipup's key features
Most critical features, based on insights from Shipup users:
All Shipup features
Features rating:
Shipup alternatives
Shipup
Starting from
299
Per month
Samsara
Starting from
No pricing info
Motive
Starting from
No pricing info
ShipStation
Starting from
14.99
Per month
Shipup pricing
Pricing plans
Pricing details:
Basic
No pricing info
User opinions about Shipup price and value
Value for money rating:
Shipup integrations (15)
Integrations rated by users
We looked at 7 user reviews to identify which products are mentioned as Shipup integrations and how users feel about them.
Integration rating: 5.0 (1)
Other top integrations
Shipup support options
Typical customers
Platforms supported
Support options
Training options
Shipup FAQs
Shipup has the following pricing plans:
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of Shipup?
Shipup has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Shipup support?
Shipup supports the following languages:
French, German, Italian, Spanish, English
Q. Does Shipup offer an API?
Yes, Shipup has an API available for use.
Q. What other apps does Shipup integrate with?
Shipup integrates with the following applications:
WooCommerce, PrestaShop, Zapier, Nosto, Mirakl, Klaviyo, easiware, Gorgias, Yotpo, Mailchimp, BigCommerce, Shopify, Zendesk Suite
Q. What level of support does Shipup offer?
Shipup offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat