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Shipup Logo

One-stop shop for ecommerce postpurchase customer experience

Table of Contents

Shipup - 2025 Pricing, Features, Reviews & Alternatives

What is Shipup?

Top Shipment tracking solution driven by post-purchase customer experience. Our customers reduce delivery-related tickets by up to 80%, save 50% on refunds linked to delivery issues, and focus their customer-facing teams on efforts that drive value. This in turn increases brand loyalty, with boosted repeat purchases & a held promise. All the while, seamlessly integrating at the heart of the eCommerce ecosystem our customers are in.

Benefits of using Shipup

For shoppers
- Real-time, branded notifications
- Tracking page on brands’ websites
- AI-powered delivery estimate

For customer support
- Real-time alerts for incidents
- Tracking data on support interface
- Satisfaction survey at delivery

For data
- Customizable, live dashboards
- Data exports
- Data available by webhook/API
- Carriers performance Dashboards

Delivery Estimate: Estimated Delivery Date at the checkout

Delay In Preparation = Smart Notifications: Package not shipped after X days alert

Shipping Update: Shipped, out for delivery, Incidents failed delivery attempts

Branded Tracking Page: Estimated Delivery Date automatically updated, Searchable & Embedded tracking page

Incident: Integration to ticketing tools & CRM, Dashboard & report

Feedback survey on delivery: NPS results & Alerts to support

Integrated with 110 carriers both in the US and worldwide: We unify the data from all carriers using our standardized language. We maintain the connections through updates that follow carrier changes and always have accurate tracking.

Integrated with: Shopify, Klaviyo, Zendesk, Gorgias, Mailchimp, BigCommerce, Magento, etc.

Starting from

299

Per month

Alternatives with better value for money

Shipup's key features

Most critical features, based on insights from Shipup users:

Delivery Record
Delivery Tracking
Website Integration
Status Tracking
Surveys & Feedback
Alerts/Notifications

All Shipup features

Features rating:

Order Entry
Delivery Estimate
Quality Control
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Refund Management
Refund Opportunity Identification
Reporting & Statistics
Reporting/Analytics
Returns Management
Route Optimization
Routing
Self Service Portal
Shipment Price Calculation
Shipment Tracking
SMS Messaging
Third-Party Integrations
Traceability
Activity Dashboard
API
Claims Management
Customer Portal
Customizable Branding
Customizable Templates
Data Import/Export
Dispatch Management
Drag & Drop
Driver Management
Email Templates
Exchange Management
For eCommerce
Location Tracking
Order Management
Order Tracking
Package Tracking
Predictive Analytics
Progress Tracking
Proof of Delivery

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Shipup pricing

Value for money rating:

Starting from

299

Per month

Usage Based

Pricing details
Subscription
Free trial
Free plan
Pricing range

Shipup integrations (15)

Integrations rated by users

We looked through 7 user reviews, to identify which products are mentioned as Shipup integrations, and what is the users perception.

Shopify logo
Shopify

Integration rating: 5.0 (1)

Shipup support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
24/7 (Live rep)
Chat

Training options

Documentation
Webinars
In Person
Videos

Shipup reviews

Overall rating

4.9

/5

7

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.86/10
Rating distribution

5

4

3

2

1

6

1

0

0

0

Shipup FAQs

Q. What type of pricing plans does Shipup offer?

Shipup has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Shipup?

Shipup has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Shipup support?

Shipup supports the following languages:
French, German, Italian, Spanish, English


Q. Does Shipup offer an API?

Yes, Shipup has an API available for use.


Q. What other apps does Shipup integrate with?

Shipup integrates with the following applications:
WooCommerce, PrestaShop, Zapier, Nosto, Mirakl, Klaviyo, easiware, Gorgias, Yotpo, Mailchimp, BigCommerce, Shopify, Zendesk Suite


Q. What level of support does Shipup offer?

Shipup offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

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