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Recommended
Janet K.
Education Management, 1,001-5,000 employees
Used daily for 1-2 years
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Customer service is top notch from the Sr. level down and everyone on their team was very responsive. Training was thorough and timely. Quick turnaround time with questions. Renewal process was very easy. Happy to see that they are enhancing their systems to meet the current trends and needs of their customers. We definitely made the right choice in selecting Eventsquid.
The software is user friendly, easy to set-up, it covers everything you need and more. The reporting capability is very comprehensive and detailed.
There is learning curve to setting up your event, but once you understand it, it flows very easily.
Saria A.
Mental Health Care, 51-200 employees
Used weekly for 6-12 months
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This software is easy to use and allows me to create multiple attendee profiles. Before using this product I had to manage 3 registration sites for one conference in order to customizes the prices and questions. This software has made my life much easier.
I would like a bit more freedom when in comes to customizing the look of my events. For instance, if I could add a date box with custom dates, additional maps, additional text boxes, etc.
Krista H.
Individual & Family Services, 1-10 employees
Used monthly for less than 6 months
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There are a lot of added features to this software that I appreciated while I set up a very large and important event. I appreciated the details added with event management. It is flexible and clean.
I struggled with some of the payment options and that was frustrating at times. It is not clear how payments should be properly handled.
Hi Krista, I'm sorry you had confusion over payment methods. Our account team is happy to help with any issues you are seeing. Michael
Verified reviewer
Health, Wellness and Fitness, 1-10 employees
Used monthly for 2+ years
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We've been using it for several years. That alone is testament to its suitability for our needs.
Very straightforward and intuitive software. Very attentive support.
Still looking for a way to generate fully customized diplomas within Eventsquid.
Kristen P.
Education Management, 1-10 employees
Used weekly for 1-2 years
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Excellent service and product.
Implementing Eventsquid was the perfect choice for our medical seminar, from the excellent registration pathway, payment processing, and organizational benefits for the overall program. I highly recommend Eventsquid.
Our team didn't encounter any issues. The software and customer service excelled our expectations.
Megan M.
Education Management, 501-1,000 employees
Used daily for less than 6 months
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The product has been so refreshing since we quit cvent. It's so easy to use and has just as much, plus more! functionality.
Easy to use! Things are in likely places. There are no "extra" modules to get tricked into purchasing.
I wish I could call customer service instead of submitting a support ticket - but the responses are always quick and very helpful.
Denika T.
Nonprofit Organization Management, 1-10 employees
Used weekly for 1-2 years
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Great Customer Service and a Wonderful Event Registration Software!!!
Ease of use...very user friendly and you can customize based upon your event needs
Reporting. The reporting is very good and you can customize but it takes time to get the information in the format you want it in.
Tosh S.
Higher Education, 1-10 employees
Used other for less than 6 months
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We had a super tight timeline and the team at eventsquid rose to the occasion and did everything they could to support us. We had so much help at our fingertips! The tutorial vids are super helpful. Not only were they fun and innovative to work with they honestly handled some of our very specific contextual matters really well. Reminds me of the kind of service you get at your family owner corner store rather than the big box stores.
It is so intuitive and easy to use that it continued to surprise me.
Nothing that I can think of. Everything they said it would do, it did, and then some.
Verified reviewer
Events Services, 51-200 employees
Used daily for 1-2 years
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Our needs are usually difficult to fulfill due to the complexity of our registrations and the niche market our organization serves. We've run into systems with registration question caps that did not work for us, among other issues. This system helps us collect a lot of data on our attendees as well as displays the information in graph form to help our Sales team overcome the "no." This system is amazing! Quick and easy for our staff and admins to use, which is all we ever ask for!
From the smooth look and feel on the front end, to the numerous (but not overwhelming) admin customizations, this system has everything covered. Every feature seems to be carefully planned and executed to function the best way possible and the customer service is that of a small business.
Sometimes updates are made and buttons/sections are moved or features are condensed into other areas. Even with the update notes that describe the changes and lists where features are moved, it slows you down a bit after learning and getting comfortable with the UI.
Verified reviewer
Nonprofit Organization Management, 1-10 employees
Used other for 6-12 months
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Streamlined event management software and user-experience from design, registration and scheduling, was top notch. I don't think we could have found any other product that met all of our needs, and beyond, at this price. Eventsquid staff were very helpful and timely in training us on the software, which was fairly easy, as well as answering our questions as they came up. Our members liked the system as a user and had no complaints!
Customizable to meet our event needs- complex registration types, conference session tracks, look/layout to match our theme colors. Intuitive for both administrator and registrants. Great price for all of the functionality. Many other vendors sell registration system and mobile app separately- at a high cost- EventSquid includes all of this at a very good price and it means that online event details and mobile app are automatically linked. Excellent customer service throughout use.
We really liked all aspects of the software. If we had to pick an area that we liked least, it might be the agenda builder. The functionality was very easy to use, but we weren't able to create a general printable agenda/overview that met all of our needs. The web version of the general agenda worked great though. We just have some attendees who wanted a specific general overview- which we created on our own. Next year, we will use more of its functionality that we weren't able to use this past year since we had to build our event quickly. This will streamline our event and save us even more time.
Tammy S.
Education Management, 51-200 employees
Used monthly for 6-12 months
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The people at Eventsquid are very easy to connect with and obtain assistance. The product itself is worth the investment for all of the available options it provides.
Eventsquid provided the most features and options for the price than other companies we reviewed
Learning the various features and options was a little more time-consuming than some that were turn-key. A more user-friendly version with an easier 'look' about it would improve functionality.
Mike F.
Alternative Medicine, self-employed
Used daily for 2+ years
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The Software gives my business a professional web presence that is well developed and highly functional. The software team is constantly updating the system to reflect more efficient ways to organize and adapt to any business model. The software is so advanced that it coordinates aspects of your business that I had previously never considered. Due to the systematic approach to organizational profiling,...
The software could be mastered by potentially offering web domain creation link. Website hosting would be an additional feature that could be linked to as well.
Vicki J.
Nonprofit Organization Management, 201-500 employees
Used daily for less than 6 months
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This software will allow us to consolidate many of our current systems over the next few years. It will also give a more professional and simple way for our exhibitors to register/sign up for booths which will free up significant time for our staff.
My favorite part of this software is its simplicity. It does everything you need it to in the most straightforward way possible. And it's done in an attractive, user-friendly way to boot! We have a very complicated event and software such as Cvent, Event Brite, AtoZ, and even a custom made database struggled, or were unable, to provide solutions for us in various parts of our event but Event Squid...
Currently, the only con we've faced is that you cannot search for Exhibitors in the web version of the exhibit hall map. However, they are working on a solution for us since they have this capability in the mobile app. I don't expect this to be a con for long.
Keri C.
Information Technology and Services, 51-200 employees
Used daily for 1-2 years
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Overall this products works perfectly for us. Customer service is great. Anytime I have a question, they are on top of it and it gets answered. In 2020, we utilized the Virtual Event option and it worked perfectly as well. We are back to in person events and the product does everything we need it to and more.
Eventsquid had everything we needed for event registration for attendees. We are able to showcase all of the elements of our conference with this product. We are able to schedule sessions throughout the day and have attendees choose and change if needed. We can pull reports and customize everything to our needs.
There is not much I can criticize with this product. The only suggestion would be the ability to add more to the homepage of the website. More information or graphics.
Alison H.
Health, Wellness and Fitness, 1-10 employees
Used daily for 6-12 months
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We are very excited to utilize the software again for our 2023 conference!
We loved the incredible flexibility provided by the software to accomplish everything we needed it to do to run a multi-day healthcare conference for 1200 attendees
There were a few little hiccups, but in all honesty, this is probably due to our lack of experience with the program.
Lee T.
Used daily for 2+ years
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I honestly can't think of anything more we need at this time. I know this, if we need it the EventSquid team most likely will build it or has it already has a design in the works. This team is head and shoulders above the rest.
The total capabilities of the system. It is well designed and practical for every application of our NSL events. Its simplicity allows us to train up personnel and volunteers quickly which translates to a greater consumer experience for us.
No cons were added to this review
Lauren B.
Airlines/Aviation, 1-10 employees
Used daily for 6-12 months
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I love their customer service! They have been incredibly responsive with and have gone out of their way to try and add on elements that would make our lives easier!
I feel like the core of the product it is geared towards sporting event registrations, but the team has been really proactive about helping implement changes that are more beneficial to our use!
Thanks for your feedback, Lauren! We have been evolving the platform since 2015 to better serve the corporate/assn/education /non-profit markets and will continue to do so to the exclusion of our sports and hobby vertical markets. The bulk of the features launched in the past year have been solely for these markets. Our focus is 100% dedicated to these markets so please continue to expect the most from us!
Cynthia G.
Nonprofit Organization Management, 1-10 employees
Used daily for 6-12 months
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EventSquid helped bring our Conference management and website appearance into the current times! Our old site looked old and outdated and did not have the agenda and room management options. Or the "click n buy" space options. So much easier to manage, set up and deal with from beginning to end.
The ease of setting up the event - from registration to speakers to sponsors/exhibitors to page appearance. The App is included in the price and is a great addition for our attendees. The customer service and technical support is STELLAR!
Wish it had onsite badge printing option available.
Hi Cynthia, Thank you for your comments. We are working on an on-site badge printing option right now! Stay tuned!
Emilee E.
Marketing and Advertising, 1,001-5,000 employees
Used daily for 1-2 years
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It has been positive.
The customer service is friendly, knowledgeable, and quick. They customized some features for us. It was very cool.
There are some reminder email issues. I don't think the tool is fully ready for the multi-stop events.
Hi Emilee, if we ever fail to deliver 5-star support, we want to know why we failed. Please reach out to me directly and let me know what we need to do to provide you in the way of support! Michael Kranitz, CEO
Mike C.
Used weekly for 6-12 months
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The platform is pretty intuitive, and the displays are very crisp and clear. It's not hard to find the information you're seeking. But any time I run into a problem, the answer is just an e-mail away. I cannot speak highly enough about the customer service. They are responsive and extremely helpful. Pricing is up front, charged on an annual basis and is all-inclusive. It makes budgeting very easy. I look forward to continued use of this platform, to help get me all the way through the learning curve.
There have been a couple minor hiccups on a couple of individual registrations, but most of that was attributable to either user error or a mistake on my part. And if it wasn't due to either of those reasons, customer service was right on it to correct anything... including my mistakes. So not much of a negative.
Patty S.
Used daily for less than 6 months
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First of all, the aesthetic experience for the customer (end user) is vibrant, modern, and sleek. I love that they've put strategic thought into how they built the software so that it MAKES SENSE for the person working on the back end to build the registration forms and surveys. This is a company that understands the nuances involved to highlight sponsors, speakers, and VIP's in a tasteful manner. Further, they understand the challenges that planners have in making sure they can CUSTOMIZE to best gather the RIGHT information during the registration process. The personal customer service level of this company is SO HIGH TOUCH that they welcome when a client makes a suggestion that can make the experience even better!
No cons were added to this review
Shannon V.
Computer Software, 11-50 employees
Used weekly for 1-2 years
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My team has been using Eventsquid for the past year and I must say that the software is very intuitive. The Eventsquid team was super helpful with training and getting us set up. We've had numerous events over the past year with different pricing models, and the software allowed us to customize each event.
It would be nice if the software integrated with Salesforce so we could keep track of what clients are attending the events.
Brian O.
Used weekly for 2+ years
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ease of administering everything about our event.
Although the software is capable of many different things, it is still easy to use. Scheduling the event, site layout and even dinner menu options easy to coordinate.
Took a while to learn it. But nothing critical. Because the program offers so many options, , there is a slight learning curve.
Domingo Antonio A.
Marketing and Advertising, self-employed
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The registration tool was very efficient and I was able to create custom registration forms and collect all the necessary information from my participants in a clear and organized way. Additionally, the checkout process was simple and secure, making it easy for attendees to complete their registration.
It exceeded my expectations in every way. What I liked the most about this platform is how easy and efficient it is to manage my events. From the moment I checked in, everything was very smooth and hassle-free.
Even though the platform offers a lot of features, I felt it was missing a bit more flexibility in terms of customization. I would have liked to be able to further customize the registration forms and add a few extra fields based on some of my specific needs.
Christopher F.
Financial Services, 11-50 employees
Used monthly for 1-2 years
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Ability to easily create websites, apps, manage ticketing, sales and everything when it comes to hosting an event! Lots of great tools to utilize in order to get the job done smarter, not harder. It can feel overwhelming, but they do truly provide a ton of different tools you can use when planning/marketing your specific event. All very easy to understand, though.
Very simple and truly functional service that makes it a breeze to market any type of event. Extremely attractive website landing pages that handle everything from registration to ticketing & sales. We have used this to host events for financial advisers and it takes the stress away from making sure that the events are filled and time is not being wasted. Did I mention that they also can create an app for you!?
No cons were added to this review