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FareHarbor
5
937
4
145
3
23
2
7
1
20
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Booking software built for tours, activities & attractions
Table of Contents
FareHarbor - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2026
FareHarbor overview
Based on 1132 verified user reviews
What is FareHarbor?
By industry, FareHarbor reviewers are most commonly professionals in leisure, travel & tourism (25%). The most frequent use case for FareHarbor cited by reviewers is reservations (63% of reviewers).
What do users say about FareHarbor pricing?
Most reviewers indicate that FareHarbor provides strong value for money, with affordable pricing, no setup fees, and low processing costs. However, some reviewers feel it can be expensive for European clients and cite concerns about price increases and commission-based fees.
Starting price
Pros & Cons
Customer Support
Pricing
Reservation
Bugs and Issues
Recurring technical problems
High and inflexible fees
FareHarbor’s user interface
FareHarbor reviews
Overall rating
4.7
/5
1.1K
Positive reviews
88
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.88/10
5
4
3
2
1
937
145
23
7
20
Agnes R.
Chief Executive Officer
Agnes R.
Chief Executive Officer
Usama S.
Chief Operating Officer
Bree B.
Admin Assistant
Usama S.
Chief Operating Officer
Camilo G.
Director
Who uses FareHarbor?
Based on 1,132 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
FareHarbor's key features
Most critical features, based on insights from FareHarbor users:
All FareHarbor features
Features rating:
FareHarbor alternatives
FareHarbor pricing
Starting from
0.01
One-time payment
User opinions about FareHarbor price and value
Value for money rating:
Of 55 reviews that provide robust commentary on FareHarbor's price and value, mention it in a positive light.
Most users consider FareHarbor’s value for money to be strong, highlighting its affordable and competitive pricing, especially compared to other booking platforms. Most reviewers indicate that the pricing model, which often allows vendors to use the software for free by passing costs to the end customer, is particularly beneficial for small businesses and those just starting out. They say the setup and onboarding are included at no extra charge, and they appreciate the absence of upfront fees. Most users report that FareHarbor’s features, such as customizable pricing, discount codes, and integration with OTAs, are included without hidden costs, making the platform cost-effective. They find the commission rates reasonable and note that the company has even reduced fees for some users. Some users say the platform saves them both time and money by automating processes and reducing manual work. However, some reviewers feel the cost can be high, especially in certain regions like Europe, and a few mention that the commission structure may not suit all business models. Some users report challenges with implementing discounts and multi-day rates, which can affect perceived value.
, and
FareHarbor integrations (11)
Integrations rated by users
We looked at 1,132 user reviews to identify which products are mentioned as FareHarbor integrations and how users feel about them.
Integration rating: 4.4 (11)
“We needed to get rid of the paper trail. Can't wait to use booking central and not need smartwaiver anymore.”
“We are able to attach waivers right to bookings, saving the need for paper waivers. We know who all was involved in every rental.”
Jane M.
Manager
Integration rating: 4.7 (5)
“bad, i need paypal working on it in Puerto rico”
Carlos M.
owner
Integration rating: 5.0 (4)
“por que de esa manera puedo trackear las acciones dentro del osp de wodify”
Rodrigo F.
CEO
Integration rating: 4.5 (4)
“It's our waiver system and this seemed to work.”
Amy M.
Owner
Integration rating: 5.0 (4)
“My website operates on Wordpress. It is critical that they work together.”
“Recibo contactos y avisos desde la web.”
Lisa F.
LCSW, CEO
Integration rating: 5.0 (2)
“Zapier is important because it allows me to connect my booking system with other tools I use for my business, including my website and smart lock workflow. It helps automate steps that I would otherwise have to handle manually.”
Heather P.
Owner
FareHarbor customer support
What do users say about FareHarbor customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of FareHarbor customer support.
Widespread user sentiment highlights FareHarbor's customer support as responsive, knowledgeable, and consistently helpful.
A large number of users appreciate the 24/7 availability and quick response times from support staff and account managers.
Broad user base values the willingness of support to go above and beyond, including help with setup, customization, and troubleshooting.
Frequently reported by users, the support team is praised for their professionalism, friendliness, and ability to resolve issues efficiently.
Support options
Training options
To see what individual users say about FareHarbor's customer support, check out the review snippets below.
“We made the decision to try FareHarbor primarily because of how customizable their services are, the autonomy we get as a customer, the support provided by their team, how seamlessly it integrates with our website, and the fact that the branding is on point.”
Sarah C.
Outreach / Visitor Services Manager
“My experience with this platform has been amazing. If I can't figure something out, I go to support tickets and that get back to me quickly.”
cynthia w.
General Manager
“Additionally, the Help or Support provided is weak.”
Andrew S.
Owner
“Very poor customer service.”
Al S.
Manager
FareHarbor FAQs
FareHarbor has the following typical customers:
Freelancers, Large Enterprises, Small Business, Mid-size Business
These products have better value for money
Q. What is FareHarbor used for?
FareHarbor is an all-in-one booking and business management platform built for tour, activity, rental, and attraction operators. Trusted by 23,000+ operators worldwide, FareHarbor brings online and in-person bookings, payments, availability, inventory, staff management, guest communications, distribution, and reporting into one centralized Dashboard. Give customers a streamlined booking experience with a mobile-optimized checkout while keeping availability synchronized across direct and third-party sales channels. FareHarbor connects operators with 250+ OTAs and API partners, helping businesses expand their reach while automatically syncing availability, pricing, and reservations to reduce manual work and help prevent overbookings. Operators can manage inventory and availability in real time, process online and in-person payments, coordinate staff and resources, automate guest communications, and use customizable reporting to monitor bookings, revenue, occupancy, channel performance, and customer behavior. FareHarbor's integration capabilities make it easier to connect booking operations with the rest of your technology stack. Its API supports connections with reseller partners and third-party tools, including CRM, waiver, website, and distribution solutions, while keeping booking data and availability centralized in FareHarbor. Built-in payment processing supports online and in-person payment workflows. FareHarbor is PCI compliant, and payments collected through FareHarbor are processed by PCI Level 1-certified payment service providers. FareHarbor also maintains security and privacy practices designed to support businesses operating across global markets. From independent operators to complex, multi-location businesses, FareHarbor is designed to scale alongside growing operations. Operators also receive onboarding assistance and access to 24/7 support to help them get the most out of the platform.
Q. Does FareHarbor support mobile devices?
FareHarbor supports the following devices:
Android, iPhone, iPad
Q. What level of support does FareHarbor offer?
FareHarbor offers the following support options:
24/7 (Live rep), FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat

















