getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Featurebase Logo

Automate feedback collection with public suggestion boards

Table of Contents

Featurebase - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Featurebase overview

What is Featurebase?

Featurebase is a cloud-based customer satisfaction tool that lets users create customizable feedback boards & widgets to effortlessly capture all user feedback, feature requests, and bug reports. It also allows staff members to analyze feedback, prioritize development with feature voting, and keep customers informed with a public product roadmap and changelog.

Key benefits of using Featurebase

Reduce CHURN by knowing what key features you are missing before customers cancel their subscriptions and move to your competitor.

Stop wasting time and money building features no one actually cares about. Let users vote on what is important to them and prioritize your product development based on that.

No more cluttered emails and spreadsheets filled with duplicate requests and customers that are left with no follow-up.

Starting price

49flat rate /
per month

Alternatives

with better value for money

Featurebase’s user interface

Ease of use rating:

Featurebase reviews

Overall rating

empty-state-img

No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

0

0

Featurebase's features

AI copilot
AI/Machine learning
Alerts/Notifications
CES survey structure
Chat/Messaging
Complaint monitoring
CRM
CSAT survey structure
Customer experience management
Customer segmentation
Email management
Feedback management
Generative ai
Multi-Channel communication
NPS survey structure
Performance metrics
Process/Workflow automation
Reporting/Analytics
Search/Filter
Survey/Poll management
Third-Party integrations
Widgets

Featurebase alternatives

Featurebase logo

Starting from

49

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Survicate logo
visit website

Starting from

0

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Zoho Survey logo
visit website

Starting from

35

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Sogolytics logo
visit website

Starting from

0

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Featurebase pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

49

Per month

Growth

99

Per month

Business

207

Per month

User opinions about Featurebase price and value

Value for money rating:

Featurebase support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
24/7 (Live rep)
Chat

Training options

Documentation
Videos
Live Online

Featurebase FAQs

Q. What type of pricing plans does Featurebase offer?

Featurebase has the following pricing plans:
Starting from: $49.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Featurebase?

Featurebase has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Featurebase support?

Featurebase supports the following languages:
English, Basque, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese


Q. Does Featurebase support mobile devices?

Featurebase supports the following devices:
Android, iPad, iPhone


Q. Does Featurebase offer an API?

Yes, Featurebase has an API available for use.


Q. What other apps does Featurebase integrate with?

Featurebase integrates with the following applications:
GitHub, Jira, Discord, Zapier, Segment, Slack, Azure DevOps, ClickUp, HubSpot Sales Hub, HubSpot CRM, Intercom, HubSpot Service Hub, Zendesk Suite


Q. What level of support does Featurebase offer?

Featurebase offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

Related categories