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Helply
5
56
4
25
3
3
2
3
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based helpdesk solution for small businesses
Last updated: November 2026
Helply Alternatives & Competitors (2026)
Top 8 free alternatives
SysAid
Cloud-based AI ITSM & ESM platform for all sizes
Value for money
Starting price
0.3
Functionality
Approval Process Control
4.8/5
API
4.7/5
Alerts/Escalation
4.5/5
Top Features
Alerts/Notifications
5/5
Autoresponders
5/5
Catalog Management
5/5
Connecteam
Enhance employee management with the only all-in-one app
Value for money
Starting price
0.3
Functionality
Accounting Integration
5/5
Activity/News Feed
4.6/5
Activity Tracking
4.5/5
Top Features
Alerts/Notifications
5/5
Autoresponders
5/5
Catalog Management
5/5
Document360
AI-powered knowledge base platform for all teams
Value for money
No pricing info
Starting price
0.3
Functionality
Activity Tracking
5/5
Catalog Management
4.6/5
Access Controls/Permissions
4.5/5
Top Features
Alerts/Notifications
5/5
Autoresponders
5/5
Catalog Management
5/5
Zoho Desk
Cloud-based help desk for all business sizes
Value for money
Starting price
0.3
Functionality
Account Management
5/5
Analytics
5/5
Activity Dashboard
4.8/5
Top Features
Alerts/Notifications
5/5
Autoresponders
5/5
Catalog Management
5/5
Freshservice
A complete IT service management (ITSM) tool for business
0.1
Value for money
Starting price
0.1
Functionality
Alerts/Notifications
4.4/5
Access Controls/Permissions
4.4/5
API
4.3/5
Top Features
Alerts/Notifications
5/5
Autoresponders
5/5
Catalog Management
5/5
monday AI Work Platform
Project management software
0.2
Value for money
Starting price
0.3
Functionality
Accounting
5/5
360 Degree Feedback
4.8/5
Advertising Management
4.8/5
Top Features
Alerts/Notifications
5/5
Autoresponders
5/5
Catalog Management
5/5
Vivantio
When Service Matters.
0.2
Value for money
Starting price
Functionality
Alerts/Notifications
4.8/5
Alerts/Escalation
4/5
Account Alerts
N/A
Top Features
Alerts/Notifications
5/5
Autoresponders
5/5
Catalog Management
5/5
HubSpot Service Hub
Keep customers longer.
0.3
Value for money
Starting price
0.1
Functionality
Automated Routing
4.7/5
Access Controls/Permissions
4/5
Activity Dashboard
4/5
Top Features
Alerts/Notifications
5/5
Autoresponders
5/5
Catalog Management
5/5
Bitrix24
Cloud & on-premises workspace for all business sizes
0.3
Value for money
Starting price
0.1
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
Alerts/Notifications
5/5
Autoresponders
5/5
Catalog Management
5/5
Zendesk Suite
AI powered customer service across all channels
0.3
Value for money
Starting price
0.2
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.5/5
Top Features
Alerts/Notifications
5/5
Autoresponders
5/5
Catalog Management
5/5
Salesforce Sales Cloud
Cloud-based CRM and sales automation software
0.4
Value for money
Starting price
0.2
Functionality
AI/Machine Learning
4.9/5
Activity Tracking
4.6/5
Activity Dashboard
4.5/5
Top Features
Alerts/Notifications
5/5
Autoresponders
5/5
Catalog Management
5/5
0.4
Value for money
Starting price
0.1
Functionality
Asset Lifecycle Management
4.5/5
Billing & Invoicing
4.5/5
Accounts Receivable
4.4/5
Top Features
Alerts/Notifications
5/5
Autoresponders
5/5
Catalog Management
5/5
0.2
Value for money
Starting price
0.2
Functionality
Activity Dashboard
4.5/5
Activity Tracking
4.4/5
Access Controls/Permissions
4.4/5
Top Features
Alerts/Notifications
5/5
Autoresponders
5/5
Catalog Management
5/5
Value for money
Starting price
0.3
Functionality
Alerts/Notifications
5/5
Activity Dashboard
4.5/5
Alerts/Escalation
4.4/5
Top Features
Alerts/Notifications
5/5
Autoresponders
5/5
Catalog Management
5/5
0.1
Value for money
Starting price
0.1
Functionality
AI Copilot
5/5
Alerts/Notifications
4.7/5
Alerts/Escalation
4.6/5
Top Features
Alerts/Notifications
5/5
Autoresponders
5/5
Catalog Management
5/5
0.3
Value for money
Starting price
0.2
Functionality
Alerts/Notifications
4.7/5
Accounting Integration
4.5/5
Activity Dashboard
4.5/5
Top Features
Alerts/Notifications
5/5
Autoresponders
5/5
Catalog Management
5/5
0.3
Value for money
No pricing info
Starting price
0.6
Functionality
Activity/News Feed
5/5
Activity Tracking
5/5
Alerts/Notifications
4.8/5
Top Features
Alerts/Notifications
5/5
Autoresponders
5/5
Catalog Management
5/5
0.3
Value for money
Starting price
0.5
Functionality
API
4.9/5
Catalog Management
4.9/5
Call Center Management
4.8/5
Top Features
Alerts/Notifications
5/5
Autoresponders
5/5
Catalog Management
5/5
0.2
Value for money
Starting price
0.2
Functionality
Alerts/Notifications
4.5/5
Alerts/Escalation
4.3/5
Activity Tracking
4.3/5
Top Features
Alerts/Notifications
5/5
Autoresponders
5/5
Catalog Management
5/5
0.1
Value for money
Starting price
0.2
Functionality
Access Controls/Permissions
4.8/5
Alerts/Escalation
4.1/5
Alerts/Notifications
3.8/5
Top Features
Alerts/Notifications
5/5
Autoresponders
5/5
Catalog Management
5/5