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Dropbox Sign
5
1.1K
4
255
3
43
2
11
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Intuitive eSignatures trusted by millions
Table of Contents
Dropbox Sign - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Dropbox Sign overview
Based on 1447 verified user reviews
What is Dropbox Sign?
Dropbox Sign is a digital signature tool offering key features such as electronic signature, data security, document storage, multiparty signing, authentication, and audit trail, among others.
Who uses Dropbox Sign?
Reviews for Dropbox Sign come from a wide variety of industries, including real estate (7% of reviewers), marketing and advertising (6%), and financial services (5%). The most frequent use case for Dropbox Sign cited by reviewers is digital signature (100% of reviewers).
What do users say about Dropbox Sign pricing?
Most reviewers indicate Dropbox Sign delivers strong value for money, especially compared to competitors, and they appreciate the affordable paid plans and free version. However, some users report confusing pricing tiers and costly advanced features.
What are the most popular integrations for Dropbox Sign?
The Dropbox Sign integrations most frequently cited by reviewers are: Dropbox Business (a file sharing product rated 4.7 out of 5 for its integration with Dropbox Sign), Google Docs (a document management product, 4.7), and Google Drive (a cloud storage product, 4.7).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Document Signing
Email Reminders
File Storage
Confusing account access
Limited mobile usability
Restrictive and tedious field management
Dropbox Sign’s user interface
Dropbox Sign pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.6
Ease of use
4.7
Customer support
4.5
Reviews sentiment
What do users say about Dropbox Sign?
Dropbox Sign is a digital signature tool offering key features such as electronic signature, data security, document storage, multiparty signing, authentication, and audit trail, among others.
Select to learn more
Who uses Dropbox Sign?
Based on 1,447 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Dropbox Sign's key features
GetApp's analysis of 439 verified user reviews collected between July 2021 and September 2024 identifies Dropbox Sign's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Dropbox Sign's electronic signature capabilities for their convenience and efficiency. They report that it simplifies the process of obtaining signatures remotely, eliminating the need for printing, scanning, and mailing documents. Users find it particularly helpful for busy clients who can sign from their mobile devices. They also highlight the notification capability that alerts them when a document is viewed or signed. Some users mention that it integrates well with other software like Docusign and PandaDoc, enhancing their workflow. Of the 327 Dropbox Sign users who gave detailed accounts of their use of Electronic Signature, 99% rated this feature as important or highly important.
Users report that Dropbox Sign provides robust data security, which is important for handling sensitive information. They appreciate the ability to control document access and the notifications for document activity. Reviewers indicate that the platform's security measures, such as IP address tracking and two-factor authentication, give them confidence in the safety of their clients' personal data. They also value the secure storage of confidential documents, which is essential for compliance with legal and industry standards. Of the 164 Dropbox Sign users who gave detailed accounts of their use of Data Security, 98% rated this feature as important or highly important.
Reviewers find Dropbox Sign's document storage capabilities valuable for keeping all signed documents organized and easily accessible. They appreciate the ability to search for and retrieve documents quickly, which saves time and ensures compliance. Users highlight the integration with other storage platforms like BOX and Dropbox, which enhances their document management process. Some users suggest improvements in categorizing and organizing stored documents for even better usability. Of the 121 Dropbox Sign users who gave detailed accounts of their use of Document Storage, 86% rated this feature as important or highly important.
Users appreciate Dropbox Sign's multi-party signing feature for its efficiency in obtaining multiple signatures on a single document. They report that it saves time by allowing all parties to sign in the correct order without the need for multiple emails. Reviewers find it particularly useful for contracts and agreements that require signatures from various stakeholders. They also highlight the ability to customize signer boxes and track the signing process, which streamlines their workflow. Of the 192 Dropbox Sign users who gave detailed accounts of their use of Multi-Party Signing, 85% rated this feature as important or highly important.
Reviewers indicate that Dropbox Sign's authentication capabilities are essential for ensuring the validity of digital signatures. They appreciate capabilities like IP address tracking and two-factor authentication, which provide an extra layer of security. Users report that these measures help prevent legal issues and ensure that documents are signed by the correct parties. They also value the inclusion of authentication details in the signed document, which enhances trust and credibility. Of the 114 Dropbox Sign users who gave detailed accounts of their use of Authentication, 82% rated this feature as important or highly important.
Users find Dropbox Sign's audit trail feature helpful for tracking document activity and ensuring compliance. They appreciate the detailed records of who viewed and signed documents, along with timestamps. Reviewers indicate that this capability is important for legal and business purposes, as it provides proof of document handling. They also highlight the convenience of receiving notifications when documents are viewed or signed, which helps them manage their workflow more effectively. Of the 124 Dropbox Sign users who gave detailed accounts of their use of Audit Trail, 80% rated this feature as important or highly important.
Jack S.
Finance Director
heather z.
Payroll
Caley D.
CEO/Founder
Elisabeth S.
Helpline Client Advocate
All Dropbox Sign features
Features rating:
Dropbox Sign alternatives
Dropbox Sign pricing
Pricing plans
Pricing details:
User opinions about Dropbox Sign price and value
Value for money rating:
To see what individual users think of Dropbox Sign's price and value, check out the review snippets below.
Ashley S.
Attorney
Chris U.
Bookkeeper and Administrative Support in Canada
Dropbox Sign integrations (17)
Integrations rated by users
We looked at 1,447 user reviews to identify which products are mentioned as Dropbox Sign integrations and how users feel about them.
Integration rating: 4.7 (49)
Integration rating: 4.4 (19)
“We use Google Docs for everyhting at our organization so it must work with monday.com”
“Definitely a requirement since everything we use and create stay on google drive.”
Brian W.
Assistant Director of Communciations
Integration rating: 4.7 (16)
“To keep information about proposals”
Hector J.
Account Manager
Integration rating: 4.9 (12)
Integration rating: 5.0 (8)
“Bulk Mail and contact histories”
Katie E.
Director of Operations
Integration rating: 4.0 (8)
“We use both platforms to track and align sales.”
“Setup takes some time but allows easy creation of Leads and Campaign members from form submissions.”
Michelle U.
VP of Operations
Dropbox Sign customer support
What do users say about Dropbox Sign customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Dropbox Sign customer support.
A minority of users found customer service friendly, knowledgeable, and quick to resolve issues when contacted.
The majority of users report customer support is slow to respond, often unhelpful, and difficult to reach when problems arise.
Common user feedback highlights the lack of phone support and frustration with ticket-based systems and unresolved issues.
Support options
Training options
To see what individual users say about Dropbox Sign's customer support, check out the review snippets below.
“In 6 years, we have only had to call for customer support a couple of times and each time the service was fast and easy.”
Regina M.
Director
“Support has been helpful when needed as well.”
Dennis E.
Operations Lead
“The ONLY thing I don't like about HelloSign is your customer service. If I do have a problem, I can't pick up the phone and call someone. And when I was initially signing up, [SENSITIVE CONTENT] rescheduled my webex about 3 times, finally I said forget it. ”
Cheri C.
Sales
“It's been more than a week and we still are unable to use the service because their support reps are not capable to understand what happened and how to fix it.”

Miroslav M.
CEO
Dropbox Sign FAQs
Q. What is Dropbox Sign used for?
Dropbox Sign is the intuitive way to sign and request signatures securely online. Add legally valid signatures to any agreement—from new-hire offer letters to loans to sales contracts to NDAs. An award-winning user interface, robust admin controls, document tracking, and enterprise-grade security that's more secure than pen and paper methods all come default out-of-the-box. Join millions of individuals and thousands of companies worldwide that use Dropbox Sign to manage and automate their most important business agreements. Here’s how it works: Prepare and Send Upload documents that need signing to Dropbox Sign from cloud storage or your computer. Then, drag and drop the fields you need signed. Finally, add the signer's email address and click send. Sign Signers are notified with a link to sign your document on their device. Once signed, completed agreements are immediately available for you to view in your Dropbox Sign account. Manage The Dropbox Sign dashboard tracks the progress of signature requests, automatically sends reminders to signers, and lets you view all signed documents. You can also customize the branding and manage the access of your team members inside your account settings. Dropbox Sign integrates seamlessly with apps like Salesforce, Slack, Oracle, HubSpot CRM, and Microsoft Word so you can send documents for signature directly from your favorite tools. Dropbox Sign also integrates with cloud storage services like Dropbox, Google Drive, Evernote, Box, and OneDrive, meaning you can automatically save signed documents and find them anytime in your preferred cloud storage accounts. Looking for deeper functionality? Embed robust eSignature functionality directly into your app or website with the Dropbox Sign API. Features like embedded signing, custom branding, and embedded templates create a truly seamless in-product signing experience. An exceptional developer experience and dedicated API support team means you get a secure, reliable, and feature-rich signature experience with an average implementation time that’s over 2x faster than the industry average. Go beyond signing with Dropbox Forms and dramatically increase the speed, accuracy, and rate of completion of any document—government form, agreement, contract. Intelligent forms guide users through documents without presenting unrelated questions or asking for repetitive information like “name” or “date”. Best of all, data from completed forms is automatically sent to your third-party systems.
Q. Does Dropbox Sign support mobile devices?
Dropbox Sign supports the following devices:
iPad, Android, iPhone
Q. What level of support does Dropbox Sign offer?
Dropbox Sign offers the following support options:
Knowledge Base, FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support
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