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KnowledgeOwl Logo

Knowledge base and documentation software

Last updated: July 2024

KnowledgeOwl Alternatives & Competitors

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Guru logo

Organize company information. Access it anywhere.

visit website

Features

Total

Guru logo
KnowledgeOwl logo

39

104

44

features in common

39

features in common

Guru logo

Guru user ratings

Functionality

4.7
(518)

Top features

  • SSL Security

    5.0

  • API

    5.0

  • Progress Tracking

    5.0

KnowledgeOwl logo

KnowledgeOwl user ratings

Functionality

4.8
(230)

Top features

  • Content Management

    5.0

  • Text Editing

    5.0

  • Knowledge Management

    5.0

Pricing

Starting from

$15/year

Value for money

Guru logo
4.8
KnowledgeOwl logo
4.8

What users say about Guru's value for money

Guru has been super helpful in the past to look up quick pieces of info. Whether it's internal product knowledge or processes, or any other crucial tribal info, it's great to reference.
I love the user interface--it is perfect and I love easy-to-use software. Moreover, it is extremely intuitive with figuring out how to use the app and pull information from it.
Confluence logo

Create, organize, and discuss work with your team

visit website

Features

Total

Confluence logo
KnowledgeOwl logo

28

99

44

features in common

28

features in common

Confluence logo

Confluence user ratings

Functionality

4.4
(3.4K)

Top features

  • Document Review

    4.9

  • Documentation Management

    4.8

  • Requirements Management

    4.8

KnowledgeOwl logo

KnowledgeOwl user ratings

Functionality

4.8
(230)

Top features

  • Content Management

    5.0

  • Text Editing

    5.0

  • Knowledge Management

    5.0

Pricing

Starting from

$4.89/month

Value for money

Confluence logo
4.3

0.5

KnowledgeOwl logo
4.8

What users say about Confluence's value for money

This tool is an excellent knowledge base. This is the primary use for it that we have, and it does it perfectly.
Sometimes I have difficulties with formatting some of the tables as it is frustrating when it does not follow what you want it to do and it takes a while to correct the mistake.
Notion logo

Project and task management tool

visit website

Features

Total

Notion logo
KnowledgeOwl logo

27

108

44

features in common

27

features in common

Notion logo

Notion user ratings

Functionality

4.6
(2.3K)

Top features

  • @mentions

    5.0

  • Strategic Planning

    5.0

  • Performance Metrics

    5.0

KnowledgeOwl logo

KnowledgeOwl user ratings

Functionality

4.8
(230)

Top features

  • Content Management

    5.0

  • Text Editing

    5.0

  • Knowledge Management

    5.0

Pricing

Starting from

$10/month

Value for money

Notion logo
4.6

0.2

KnowledgeOwl logo
4.8

What users say about Notion's value for money

I love the integrated templates that help me quickly launch new projects or tasks. Also I can easily integrate information coming from my computer, internet or other apps, It just an amazing idea.
Organizing notes or dashboard is super easy and fun. The feature of creating a note into another note then linking it to a line in a note is really helpful and it helps you make wonder.
Zendesk Suite logo

Service-first CRM company that builds support & sales tools

visit website

Features

Total

Zendesk Suite logo
KnowledgeOwl logo

30

179

44

features in common

30

features in common

Zendesk Suite logo

Zendesk Suite user ratings

Functionality

4.4
(3.9K)

Top features

  • Audit Trail

    5.0

  • Customer Complaint Tracking

    5.0

  • Voice Mail

    5.0

KnowledgeOwl logo

KnowledgeOwl user ratings

Functionality

4.8
(230)

Top features

  • Content Management

    5.0

  • Text Editing

    5.0

  • Knowledge Management

    5.0

Pricing

Starting from

$55/month

Value for money

Zendesk Suite logo
4.2

0.6

KnowledgeOwl logo
4.8

What users say about Zendesk Suite's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.
Shelf logo

The Modern Knowledge Platform for The On-Demand World

visit website

Features

Total

Shelf logo
KnowledgeOwl logo

42

81

44

features in common

42

features in common

Shelf logo

Shelf user ratings

Functionality

4.6
(104)

Top features

  • Document Classification

    5.0

  • Workflow Management

    5.0

  • Commenting/Notes

    5.0

KnowledgeOwl logo

KnowledgeOwl user ratings

Functionality

4.8
(230)

Top features

  • Content Management

    5.0

  • Text Editing

    5.0

  • Knowledge Management

    5.0

Pricing

Starting from

$10/month

Value for money

Shelf logo
4.8
KnowledgeOwl logo
4.8

What users say about Shelf's value for money

Overall, Shelf has been amazing. When I've had any questions or issues, Rick has been a pleasure to work with.
If you're looking for a practical no nonsense tool that manages your informational inputs and integrates them with your your organizational structure and work outputs then look no further.
Freshdesk logo

Online helpdesk system and customer service software

visit website

Features

Total

Freshdesk logo
KnowledgeOwl logo

29

112

44

features in common

29

features in common

Freshdesk logo

Freshdesk user ratings

Functionality

4.3
(3.3K)

Top features

  • Problem Management

    5.0

  • Customer Complaint Tracking

    5.0

  • Drag & Drop

    5.0

KnowledgeOwl logo

KnowledgeOwl user ratings

Functionality

4.8
(230)

Top features

  • Content Management

    5.0

  • Text Editing

    5.0

  • Knowledge Management

    5.0

Pricing

Starting from

$15/month

Value for money

Freshdesk logo
4.4

0.4

KnowledgeOwl logo
4.8

What users say about Freshdesk's value for money

Freshdesk provides an unrivalled ability to stay on top of client support and issue management. This tool is so far the best in class at supporting our needs in supporting our client base.
It helps me solve customers' inquiry and the best benefit that comes from Freshdesk is it's free. Compared to other paid helpdesks, Freshdesk could still really be worth it.
Helpjuice logo

Cloud-based knowledge management platform

visit website

Features

Total

Helpjuice logo
KnowledgeOwl logo

40

55

44

features in common

40

features in common

Helpjuice logo

Helpjuice user ratings

Functionality

4.5
(97)

Top features

  • Real-Time Notifications

    5.0

  • Multi-Language

    5.0

  • Alerts/Notifications

    5.0

KnowledgeOwl logo

KnowledgeOwl user ratings

Functionality

4.8
(230)

Top features

  • Content Management

    5.0

  • Text Editing

    5.0

  • Knowledge Management

    5.0

Pricing

Starting from

$120/month

Value for money

Helpjuice logo
4.7

0.1

KnowledgeOwl logo
4.8

What users say about Helpjuice's value for money

Very easy to use, excellent editor, great value for the money, ability to customize the 'theme' to your liking.
So far so good, love our new help center and love the future I see using HelpJuice here at Pura.
Document360 logo

#1 Rated Knowledge base and Documentation software

visit website

Features

Total

Document360 logo
KnowledgeOwl logo

40

57

44

features in common

40

features in common

Document360 logo

Document360 user ratings

Functionality

4.5
(233)

Top features

  • Documentation Management

    5.0

  • Customizable Templates

    5.0

  • Social Media Integration

    5.0

KnowledgeOwl logo

KnowledgeOwl user ratings

Functionality

4.8
(230)

Top features

  • Content Management

    5.0

  • Text Editing

    5.0

  • Knowledge Management

    5.0

Pricing

Starting from

$199/month

Value for money

Document360 logo
4.5

0.3

KnowledgeOwl logo
4.8

What users say about Document360's value for money

Document360 is a powerful and versatile knowledge base solution with its user-friendly interface, rich feature set, and strong integration capabilities.
Document360 is a great software to help increase your knowledge and the great part is that it is very inexpensive. I would suggest everyone to at least try it once.
Bitrix24 logo

100% free CRM, collaboration, and communication tool suite

visit website

Features

Total

Bitrix24 logo
KnowledgeOwl logo

37

429

44

features in common

37

features in common

Bitrix24 logo

Bitrix24 user ratings

Functionality

4.3
(881)

Top features

  • Online Time Tracking

    5.0

  • Drag & Drop

    5.0

  • Social Media Integration

    5.0

KnowledgeOwl logo

KnowledgeOwl user ratings

Functionality

4.8
(230)

Top features

  • Content Management

    5.0

  • Text Editing

    5.0

  • Knowledge Management

    5.0

Pricing

Starting from

$61/month

Value for money

Bitrix24 logo
4.2

0.6

KnowledgeOwl logo
4.8

What users say about Bitrix24's value for money

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.
It endorses team collaboration and improves teamwork. It's cost-effective and I find it to be far way more affordable than some competitors.
LiveAgent logo

Great customer service starts with better help desk software

visit website

Features

Total

LiveAgent logo
KnowledgeOwl logo

34

177

44

features in common

34

features in common

LiveAgent logo

LiveAgent user ratings

Functionality

4.6
(1.6K)

Top features

  • Real-Time Monitoring

    5.0

  • Email Templates

    5.0

  • Customer Management

    5.0

KnowledgeOwl logo

KnowledgeOwl user ratings

Functionality

4.8
(230)

Top features

  • Content Management

    5.0

  • Text Editing

    5.0

  • Knowledge Management

    5.0

Pricing

Starting from

$15/month

Value for money

LiveAgent logo
4.7

0.1

KnowledgeOwl logo
4.8

What users say about LiveAgent's value for money

It's a powerful, elegant and quite complete helpdesk/live chat/ticket handling solution. It has a very complete free tier and powerful (if expensive for us) premium features.
Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.
Bloomfire logo

Knowledge sharing & insights platform

Features

Total

Bloomfire logo
KnowledgeOwl logo

35

82

44

features in common

35

features in common

Bloomfire logo

Bloomfire user ratings

Functionality

4.2
(254)

Top features

  • SSL Security

    5.0

  • Engagement Tracking

    5.0

  • Activity Dashboard

    5.0

KnowledgeOwl logo

KnowledgeOwl user ratings

Functionality

4.8
(230)

Top features

  • Content Management

    5.0

  • Text Editing

    5.0

  • Knowledge Management

    5.0

Pricing

Value for money

Bloomfire logo
4.3

0.5

KnowledgeOwl logo
4.8

What users say about Bloomfire's value for money

Community features such as likes and comments are a nice touch and give folks the ability to engage.
We utilize Bloomfire as a company knowledge base and it gives all employees the ability to contribute which is of great benefit.
Zoho Desk logo

Superior customer service. Lasting experiences.

visit website

Features

Total

Zoho Desk logo
KnowledgeOwl logo

37

158

44

features in common

37

features in common

Zoho Desk logo

Zoho Desk user ratings

Functionality

4.5
(2.1K)

Top features

  • Customer History

    5.0

  • Workflow Configuration

    5.0

  • Online Forums

    5.0

KnowledgeOwl logo

KnowledgeOwl user ratings

Functionality

4.8
(230)

Top features

  • Content Management

    5.0

  • Text Editing

    5.0

  • Knowledge Management

    5.0

Pricing

Starting from

$14/month

Value for money

Zoho Desk logo
4.5

0.3

KnowledgeOwl logo
4.8

What users say about Zoho Desk's value for money

Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy.
Zoho Desk is a great addition to the Zoho Suite of products. We appreciate the great value offers in the entire suite.
Salesforce Service Cloud logo

Customer Service & Field Service Management Solutions

visit website

Features

Total

Salesforce Service Cloud logo
KnowledgeOwl logo

32

213

44

features in common

32

features in common

Salesforce Service Cloud logo

Salesforce Service Cloud user ratings

Functionality

4.4
(770)

Top features

  • Call Scripting

    5.0

  • File Sharing

    5.0

  • Maintenance Scheduling

    5.0

KnowledgeOwl logo

KnowledgeOwl user ratings

Functionality

4.8
(230)

Top features

  • Content Management

    5.0

  • Text Editing

    5.0

  • Knowledge Management

    5.0

Pricing

Starting from

$25/month

Value for money

Salesforce Service Cloud logo
4.2

0.6

KnowledgeOwl logo
4.8

What users say about Salesforce Service Cloud's value for money

The one disadvantage is that it's certainly not the easiest system to use, and there's no way the average Jo can set themselves up on it alone.
Great, easy to use software for start up to smaller type businesses who need an easy to use software that you do not have to spend a lot of time setting up and has a great easy to use interface.
Yonyx logo

Decision tree driven Interactive guides for customer service

visit website

Features

Total

Yonyx logo
KnowledgeOwl logo

27

56

44

features in common

27

features in common

Yonyx logo

Yonyx user ratings

Functionality

4.7
(247)

Top features

  • Help Desk Management

    5.0

  • Catalog Management

    5.0

  • Web-based Deployment

    5.0

KnowledgeOwl logo

KnowledgeOwl user ratings

Functionality

4.8
(230)

Top features

  • Content Management

    5.0

  • Text Editing

    5.0

  • Knowledge Management

    5.0

Pricing

Starting from

$25/month

Value for money

Yonyx logo
4.8
KnowledgeOwl logo
4.8

What users say about Yonyx's value for money

The scope of content moderation is fantastic.4 Content management, ease of adaptability of this software is great.5 It is a value for money experience for the end user.
Guided call flow is a great help for my agents when taking calls. While Yonyx helping in proper flow, it is also helping in many places decision taking is critical.
JIRA Service Management logo

The only ITSM solution built on the Jira platform

visit website

Features

Total

JIRA Service Management logo
KnowledgeOwl logo

26

112

44

features in common

26

features in common

JIRA Service Management logo

JIRA Service Management user ratings

Functionality

4.5
(683)

Top features

  • Remote Monitoring & Management

    5.0

  • Issue Management

    5.0

  • Knowledge Management

    5.0

KnowledgeOwl logo

KnowledgeOwl user ratings

Functionality

4.8
(230)

Top features

  • Content Management

    5.0

  • Text Editing

    5.0

  • Knowledge Management

    5.0

Pricing

Starting from

$17.65/month

Value for money

JIRA Service Management logo
4.3

0.5

KnowledgeOwl logo
4.8

What users say about JIRA Service Management's value for money

Great interface provided by service desk. I would recommend Jira, it has fantastic user interface with a lot features.
It's a good tool to track your tickets and projects you are working on. The entire Gantt chart flow is really good and helps you keep yourself updated with the projects and issues at hand.
Mayday logo

The intelligent knowledge base for customer care

Features

Total

Mayday logo
KnowledgeOwl logo

38

56

44

features in common

38

features in common

Mayday logo

Mayday user ratings

Functionality

4.4
(19)

Top features

  • Alerts/Escalation

    5.0

  • SSL Security

    5.0

  • Activity Tracking

    5.0

KnowledgeOwl logo

KnowledgeOwl user ratings

Functionality

4.8
(230)

Top features

  • Content Management

    5.0

  • Text Editing

    5.0

  • Knowledge Management

    5.0

Seismic logo

Cloud-based enablement software for sales & marketing teams

Features

Total

Seismic logo
KnowledgeOwl logo

23

71

44

features in common

23

features in common

Seismic logo

Seismic user ratings

Functionality

4.5
(207)

Top features

  • Social Media Integration

    5.0

  • Content Library

    5.0

  • Lead Engagement

    5.0

KnowledgeOwl logo

KnowledgeOwl user ratings

Functionality

4.8
(230)

Top features

  • Content Management

    5.0

  • Text Editing

    5.0

  • Knowledge Management

    5.0

Pricing

Starting from

$32

Value for money

Seismic logo
4.6

0.2

KnowledgeOwl logo
4.8

What users say about Seismic's value for money

I love Seismic and the use of the ease of the platform. You can save the favorites that you share within your library for easy access.
Seismic was an upgrade for our organization and it has been a huge improvement. Especially helpful is the intelligent search feature that makes it extremely easy to find documents.
monday.com logo

Project Management Made Easy

visit website

Features

Total

monday.com logo
KnowledgeOwl logo

37

464

44

features in common

37

features in common

monday.com logo

monday.com user ratings

Functionality

4.4
(5.1K)

Top features

  • Inventory Tracking

    5.0

  • User Management

    5.0

  • Dashboard

    5.0

KnowledgeOwl logo

KnowledgeOwl user ratings

Functionality

4.8
(230)

Top features

  • Content Management

    5.0

  • Text Editing

    5.0

  • Knowledge Management

    5.0

Pricing

Starting from

$12/month

Value for money

monday.com logo
4.3

0.5

KnowledgeOwl logo
4.8

What users say about monday.com's value for money

The best feature of monday.com is its ability to help you integrate your tasks into your calendar. The easy to use tool allows you to efficiently manage projects and meet deadlines.
Visually stunning and satisfying great tool helps in smooth management of our projects, ditching the need for any spreadsheets and manual tracking.
Jotform logo

Powerful Forms Get It Done

visit website

Features

Total

Jotform logo
KnowledgeOwl logo

35

277

44

features in common

35

features in common

Jotform logo

Jotform user ratings

Functionality

4.6
(2.1K)

Top features

  • Fundraising Management

    5.0

  • Video Support

    5.0

  • User Management

    5.0

KnowledgeOwl logo

KnowledgeOwl user ratings

Functionality

4.8
(230)

Top features

  • Content Management

    5.0

  • Text Editing

    5.0

  • Knowledge Management

    5.0

Pricing

Starting from

$39/month

Value for money

Jotform logo
4.5

0.3

KnowledgeOwl logo
4.8

What users say about Jotform's value for money

Best of all, it allows you to integrate into most of the popular platforms seamlessly and it allows you to start small for free and grow big.
The improved back-end features, the reporting functions, and the integrations have really made me like this platform. The nonprofit discount and the overall affordability have been great.
Elium logo

Make company knowledge available and actionable at all times

visit website

Features

Total

Elium logo
KnowledgeOwl logo

33

85

44

features in common

33

features in common

Elium logo

Elium user ratings

Functionality

4.3
(31)

Top features

  • Secure Data Storage

    5.0

  • Document Storage

    5.0

  • Content Library

    5.0

KnowledgeOwl logo

KnowledgeOwl user ratings

Functionality

4.8
(230)

Top features

  • Content Management

    5.0

  • Text Editing

    5.0

  • Knowledge Management

    5.0

Pricing

Starting from

15/month

Value for money

Elium logo
4.4

0.4

KnowledgeOwl logo
4.8

What users say about Elium's value for money

The tool is easy to navigate and pleasant to use. It offers a large amount of useful features that are continuously improved.
Very good software to help our project of share and capitalize informations.