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Hubilo Reviews

Reviews summary

Pros

Our exhibitors were thrilled with the real-time analytics that the Hubilo platform provided, and ability to chat/meet one-on-one with our participants.

Ashley M.

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I like the friendly use of the platform, the graphic interface is clean and simple to understand. I like to customize, and the easy way to work with.

Alessandra S.

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Iit is so easy to use and user interface perfect ... the quality of the streaming was excellent.

Asim A.

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Cons

Unable to delete sections created by error, makes the dashboard cluttered and sometime confusing. Limited options of page layout for some sections.

Neha C.

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Unable to manage spacing between sections, makes the page lengthy. No option to edit registration entry of wrong email.

Neha C.

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For me, the most humiliating part is the demo team who are totally unprofessional in attitude and I wonder why they are just wearing innerwear for the meeting.

Anonymous Reviewer

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Overall rating

4.5

(75)

5

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1

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3

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95%
positive reviews
99%
would recommend this app

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75 reviews

recommended

Overall Rating

Wonderful Virtual Conference Software

Reviewed 15 days ago

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Event Organizing Experience

Reviewed 23 days ago

Thanks to Hubilo we have been able to restart our job. As congress organizers our job was completely down due to the pandemic. With Hubilo we are now able to organize events again, and we can reach customers from all over our country.

Pros

Hubilo platform comes with a lot of features, while it is very user friendly, both for event administrators and attendee. It offers a very clear and nice surface. Also the staff is very helpful. Our Client Success Manager [SENSITIVE CONTENT HIDDEN] has been at our disposal before, during and after the event. He really helped us while learning how to use the platform and set the event, always with kindness.

Cons

One thing that maybe Hubilo could improve is to provide a bi-lingual surface for the attendee.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Platform and Great Service!

Reviewed 2 months ago

Go for it! Best tool and the best team we've worked with so far and we've tried a bunch!

Pros

The platform has all the features needed to organize a great virtual event. From engaging with the delegates, to admin work on the dashboard and getting your team to manage the event. Great functionality. But even more important, the help and support we got from the customer success representative - [SENSITIVE CONTENT HIDDEN] - were unprecedented. We used few other similar services in the past, but none compare to the amount of time and energy we got from their representative. They went over and above to make sure they answer every question and fix all our requirements. They even pushed the roll out of a new feature just for us! It was a great experience working with them!

Cons

Can't think of many things, to be honest. As they have so many great features - it would help to have short demo videos we could share with the potential sponsors and exhibitors - as it would definitely get them to appreciate the platform.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Most unsatisfied Product, unprofessional team and doesn't worth money

Reviewed a year ago

For me, the most humiliating part is the demo team who are totally unprofessional in attitude and I wonder why they are just wearing innerwear for the meeting.

Pros

1. It allows to Integrate Zoom and other streaming platforms.

Cons

1. The login process has the security process with OTP but when the same shared by the person, anyone can join without any authentication. 2. Most of the options are not working for Virtual event but still exist on-page. They could have been hidden or given some note. 3. You need to create notifications separately just to notify on some event, even then that notification won't pop up upfront, you need to dig deeper into notification tab. 4. The content won't pop up dynamically in the feed, you need to refresh the whole page in order to see the new content in the feed. 5. unprofessional attitude from the demo team.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Wonderful Virtual Conference Software

Reviewed 2 months ago

In October, we decided to go Virtual with our annual conference (which will be in May). We are still setting up the software now, but many of us have been in it and are setting up the many features. It works really well and offers great ways to conference attendees to meet each other and learn more about topics they care about.

Pros

This platform combines the best of the Virtual Conference programs - it offers an Event Feed (like facebook), interest-based matching for attendees (customizable), a "lounge" with tables for meetings, meet and chat features for all attendees, Exhibit booths, and games, plus the usual schedule and presentation options.

Cons

They are developing it so fast, it changes constantly. Some of the features are not well documented.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic Virtual Event Platform

Reviewed 2 months ago

Our experience with Hubilo was fantastic! We hosted a 5-day virtual event with 1,000+ participants, exhibitors, and sponsors and we got such great positive feedback from everyone who participated. Many of our participants and exhibitors had participated in other virtual events on platforms MUCH more expensive and were blown away by the Hubilo platform. Our participants found Hubilo intuitive to navigate,...

Pros

The customer support that we received was a major plus! Being able to reach out with random questions knowing that we would get a rapid response was great! The platform has a seamless integration with Zoom (you create the session in Hubilo, indicate you want it to be streamed, and a Zoom meeting is automatically created in Zoom, and connected to the Hubilo platform). Also, the reporting and analytics...

Cons

Once a participant is added to the platform, you cannot change their email address (you have to create a new account and delete the old account). It would be great if you could edit email addresses within the platform!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Hubilo saves 2020 !

Reviewed 3 months ago

Customer service and features was the key for us. We needed a effective platform that was simple enough for everyone to understand. The help and explanations of Hubilo team first helped us to see how Hubilo was the perfect platform for us. Then we were helped all the way until the event and 24/24 a few days before the event to make sure our event will go smoothly. In a few words, easy to handle and great customer service ! Hubilo Team is at our service all the way ! Our visitors gave a lot of compliments to the platform.

Pros

Hubilo is very simple to use even for people whom are not digital natives, it works like a simplified social media. Every feature is easy to find and set up, the chats, meetings, conferences etc are all working without any flaws.

Cons

Some features and tweaks missing, but with the help of the development team and [SENSITIVE CONTENT HIDDEN] it was so easy to settle everything up

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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NC Summit 21

Reviewed a month ago

The customer service is excellent, supportive, and friendly. Very responsive and patient. we have seen some improvements made between our 1st event and the second. The hubilo team takes the feedback on board and works on finding solutions to improve on the experience.

Pros

It is fairly easy to set up and offers lots of autonomy. The real-time analytics is very helpful in seeing how the event is performing. The platform is also easy to access and navigate. The Lounge facility makes it easy to connect in a fun way

Cons

The speaker experience is pretty poor considering they have no direct contact with the audience. They can not see any faces or reactions. The chat is also not visible to them. They have to rely on the Host to feedback to them via Zoom.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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User friendly virtual events platform and excellent customer service!

Reviewed 2 months ago
Pros

The dashboard (back end) is extremely intuitive and easy to use, which makes organizing an online event very easy, whether you have experience or not. This was our third time using Hubilo for our events and each time we have been more and more pleased with the support from our customer success representative, [SENSITIVE CONTENT HIDDEN]. He has excellent attention to detail and always goes above and beyond to ensure our needs are met and our questions answered. During this event, we used an interpretation feature (provided by Congress Rental) that was embedded into the platform and it worked very well. Both Hubilo and Congress Rental worked hand in hand to ensure everything ran smoothly on the day.

Cons

The only issue we have ever encountered is that some participants do not receive the email inviting them to the platform due to strong firewalls. However, we are solving the issue mentioned above, as Hubilo is working on a landing page where countdown pop-ups, etc can be integrated which means we would send out links before the platform itself is ready to be launched.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great platform and amazing staff

Reviewed 2 months ago

It is an super easy/convenient event management platform. I loved using it for our event.

Pros

The platform had all the features we could think of while organising Meet Magento Singapore event. The Hubilo team is so supportive, [SENSITIVE CONTENT HIDDEN] was with us on the event day so that he can help us though out the event. We really like the way Hubilo takes cares for their customers. Thanks [SENSITIVE CONTENT HIDDEN] for your support and Hubilo for such an amazing platform.

Cons

There is as such nothing we liked the least but yes we didn’t get to many options to choose from for the front end look and feel. But thats totally okay!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Value, Ease of Use and Support

Reviewed 4 months ago

The support team were very helpful! Without them I could have figured things out (it is that easy), but would have spent time and they offered to help make it easy!

Pros

Had most if not all key features you would want for virtual conference platform (some all a carte) and the cost was a great value. Support was more than I expected and very helpful. Easy to use for both the admins and the attendees.

Cons

Some features were still being expanded on (recording for all sessions, session sizes ,etc) but are already being expanded on!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Changed the face of tourism, connecting Africa to the globe with OurAfrica.Travel

Reviewed 6 months ago

We have looked at our competitors offer amazing, 3D virtual environments BUT they need complex graphic cards and specific hardware to run, something all our users did not have. Hubilo is simple yet effective and easy - if you can open and run a Facebook page then you can use Hubilo and that was our point of departure, we could not afford that our event across the different time zones crash because of hard-ware requirement and Hubilo ensured we had an extremely successful event with happy delegates - better than we could have ever envisaged as the organisers.

Pros

The support team ! [SENSITIVE CONTENT HIDDEN] with their teams are incredible - without their support and guidance and willingness to help us would not have had a uber successful virtual event - our event ran for an entire month and the team were simply exceptional. Great software will be the critical component when running any virtual exhibition but having passionate support staff to help guide you...

Cons

Ticket pricing is available only in the major currencies, this makes it difficult if the payment solution does not offer your local currency. Especially during COVID - the U$D fluctuation with our local currency in Africa changed drastically over the time we planned but again the support team helped us find a manual work-around to minimise our risk exposure and this was a life-saver of us.

Vendor response

Hey Rudi, it was super fun working with you and the team :D Thank you so much for taking the time out and sharing your experience with Hubilo! We are constantly looking into the options f of making the ticketing experience better on the platform. We are glad we successfully delivered the excellence that you expected :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Event App

Reviewed 2 years ago

Over all my experience was very positive. The one area of improvement is customer / client relationships. Given that a lot is riding on this for the clients, there should be a dedicated team on stand by should someone from the main team in unavailable for various reasons.

Pros

The Hubilo app is a very simple yet powerful tool. The app is visually appealing and very simple to navigate. The users learning curve is very short and can start comfortably interacting with the app in a few minutes. Features like live polling and the news feed option make it a very dynamic experience. The backend of the app has improved as well.

Cons

A few improvements / updates i would recommend are - Edit Schedule page should be redesigned. Its cumbersome to navigate the Edit Schedule page as the actual edit section is given very little real estate. - A better system should be developed for the speaker bank.

Vendor response

Hi Ravi, Thank you for taking the time out and providing your valuable feedback. It has always been a great experience to work with you and the team. You've always helped us in identifying the loopholes and nurturing the opportunity areas in the past. We assure you the that the team is looking into the recommendations made by you. We really appreciate this.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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TiECon

Reviewed 2 years ago
Pros

Ease of use - the new dashboard allows a lot of customization which the earlier dashboard didn't have The App integration and customization helps in updating the app and website easily.

Cons

The color pallet is limited, Try to have theme customization as well For e.g. if a theme has an xyz schedule panel but we like schedule panel from another theme template - this customization will help a lot

Vendor response

Hi Kushal, We thank you for the valuable insights. The color pallet has now been changed to a color code based system, so you can get any color you would want in the respective areas. The Theme customization is big, however, a very interesting suggestion. Please allow us some time to look into the best way of doing this. We assure you that we shall come up with a solution for this and we will keep you posted.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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An amazing user friendly service

Reviewed 2 years ago

It has been amazing, with the customer support team being readily available to help out with any issues.

Pros

Ease of usability Cost effective Customer support

Cons

Limited variants of themes, and certain limitations as a website like not being able to adapt each and every function as per our choice, instead trying to make do with the available functionalities.

Vendor response

Hi Karan, Thank you for the kind words. We really appreciate the key input about making the websites more flexible and I assure you our team is working towards it continuously. We aim to provide templates with basic design and the freedom to design them the way it is required. We shall keep you updated with Theme releases and new features.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The BEST engagement platform for Virtually anything your company wants to do!

Reviewed 8 months ago

AWESOME AMAZING WORTH IT

Pros

1. I appreciate how quickly they made changes based in the need of our event. 2. Looks - the website is designed beautifully and brings your audience in. 3. Ease of use for attendees. 4. The networking lounge is very interactive. 5. The ability to change the structure of what you're doing at a moments notice. I.e live to prerecorded.

Cons

Of course with anything technical there will be issues that you can't forsee. We had one small Hiccup at the beginning but that due to the internet provider we used. Not really on Hubilo's side.

Vendor response

Hey Jarrod, it was super fun working with you and the team :D Thank you so much for taking the time out and sharing your experience with Hubilo! We are glad we successfully delivered the excellence that you expected :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Hubilo, the right tool

Reviewed 5 months ago
Pros

Relatively easy to use, Hubilo allowed us to quickly create a fully personalized digital event for a very affordable price compared to the competition, and without an annual subscription (a big plus for a service like this). We particularly appreciated the availability of the technical service which was particularly attentive to help us in the realization of our event. A big thanks to him !

Cons

Among the things to improve, we encountered some problems with the "Breaking Rooms" and "Lounge" functions which were not always accepted by the security services of our participants (VPN, firewall ...). This cost us some technical difficulties, especially since when it came to connecting the cameras and microphones during these two sessions, the stability was not always there. I think these two features really need to be improved to allow the platform to conquer the business company's market, always looking for secure and easy-to-use solutions.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Product and Team

Reviewed 2 years ago

They are an excellent company led by an incredible team. It’s the team that makes it all worth it, best customer service team

Pros

Easy to use Customer care is excellent Option to grow Can handle large events

Cons

Cannot tailor make custom changes, require to stick with design parameters

Vendor response

Hi Farah, Thank you for the long term association you've had with us. We assure you that we are working relentlessly to make the dashboard more and more flexible. Your feedback is valuable to make the product achieve it's full potential. Thank you :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Vibrant Gujarat Website Platform Review

Reviewed 2 years ago

I could say Hubilo understand the requirement of client irrespective of its scale and structure complexity and it is must to deliver best services.

Pros

Flexibility and component based structure which is fully customised

Cons

I do not find any such thing as it was great experience working on various modules developed by Hubilo.

Vendor response

Thank you for the kind words Vishal, We truly appreciate your valuable feedback. It has been a great learning experience for Hubilo too.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Successful collaboration for virtual event delivery on Hubilo

Reviewed 5 months ago

Very good experience overall

Pros

It is like a central virtual venue for our virtual events. Almost everything is doable on the platform. It is mainly user-friendly (for all generations and IT level)

Cons

- difficulty for some users to receive the email to login - difficulty for many users to access the lounges because of Internet security restrictions - restrictions on number of attendees with cameras on for breakout rooms and lounges - impossibility for moderation and absence of chat in the lounges - workload (overload) of the person responsible to follow-up on our event - more tutorials are needed to provide to the client to know how to use the platform - more possibilities to customized the platform

Vendor response

Hi Anne, Thank you so much for taking the time out and expressing your views about Hubilo! we really appreciate your feedback as this is really valuable for us. We truly appreciate the detailed feedback and we can assure you that we are dedicated to providing a better and more seamless experience for all your future events. You would be assigned with a designated CSM and we will ensure that the CSM is able to dedicate his/her efforts to your event with ease. We have also recently rolled out our new dashboard which aims at making the dashboard a truly DIY solution with much better control and ease-of-use functions. Please let us know whenever you would want a quick tour of the new Dashboard :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good decision to work with Hubilo

Reviewed 2 years ago

I HAVE USED HUBILO FOR 4MONTHS, ITS BEEN A GREAT EXPERIENCE FOR ME AND MY TEAM. KIND OF SUPPORT I GOT FROM HUBILO TEAM (ESP. SHIVANI) WAS AMAZING. It was a great experience, you have a great team all together with great skills, knowledge and ethics. Hubilo is a great technology, can do wonder for a team. It's like an expert by your side 24*7 handling, automating processes for you. VERY HAPPY THANKFUL FOR THE SUPPORT.

Pros

1. EASE OF USE 2. GREAT UI 3. GREAT TO SEE, THIS PLATFORM HAS COVERED DIFFERENT ASPECTS, DIRECT ENTRY, MODERATION, QUEUE ETC. 4. TICKET CUSTOMISATION IS AMAZING 5. DISCOUNT COUPONS ARE FLAWLESS. 6. NETWORKING APP WITH INSTANT MAILING SYSTEM 7. MAILING AND SMS FEATURES ARE AMAZING 8. CONFIRMATION MAIL DESIGN IS GREAT.

Cons

1. NETWORKING APP NEEDS MORE FLEXIBILITY. I.E. EVENT ORGANISER CAN CUSTOMIZE FEW TABS THERE. 2. NETWORKING APP DATA NOT PICKING FROM THE REGISTRATION DATA. 3. CAN RESIZE NETWORKING APP MESSAGE BOX, SOMETHING LIKE LINKEDIN SIZE IS MORE PREFERRED. 4. NEED SOME CUSTOM OR COMMENT OPTION IN FORM DATA. 5. FORM DATA/POTENTIAL TICKETS/TICKET ORDER SHOULD HAVE MORE FILTERS IN ORDER TO FILTER THE DATA. 6. FORM...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Hubilo Review

Reviewed 2 years ago

Amazing team Excellent​ Customer Support

Pros

Ease of use Customization of module and integration is very fast and effective Quick response on change/suggestions​ Excellent UI/UX

Cons

Nothing to comment as software is very user-friendly​.

Vendor response

Hi Anjali, We thank you for taking the time out and giving us your valuable inputs. At Hubilo we devote ourselves to relentless betterment of services and quality.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Vibrant Gujarat 2019

Reviewed 2 years ago

1. Great Leadership skills 2. Team Effort 3. Promptness 4. Availability 24*7

Pros

1. New theme and value addition to the VGGS-2019 . 2. Accessibility in terms of ease of the user profile

Cons

1. Nothing to comment 2. Its all about learning and making the things more better

Vendor response

Thank you for the kind words Gaurav. We truly appreciate your valuable feedback. It has been a great learning experience for Hubilo too.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing Virtual Platform & Team!

Reviewed 6 months ago

Hubilo helped us transitioning from live / physical events to virtual events, and dissipating the initial panic that our industry (conferences) would suffer tremendously through the Covid-19 days. The team is super motivated, professional, believe and pride themselves in what they do / in wearing the Hubilo t-shirt, and definitely highly supportive / "hold our hand" along the overall process prior, during and after our events. I ask a question, and I get an answer any day of the week and at any time (even @ early hours of the morning local Indian time). The platform - and once you get the "hang of it" post Hubilo's training session - is super user-friendly and easy to use.

Pros

Sponsors Virtual Stands Participants virtual networking - Virtual Meetings & Chat

Cons

Could not use the same email address for the sponsor representative and speaker; so if it was the same person it could only featured in one of the categories. However, Hubilo takes onboard clients' comments and recommendations and adjusts the platform accordingly. So for one, this has now been changed and it is now possible to do so. Another feature that may be useful to be adjusted is the 1-2-1 meetings, so to enable a different number of meetings per type of sponsorship package and pricing. Last I checked it was not possible to tailor the number of meetings per sponsor... but maybe this has also been adjusted (?)

Vendor response

Hey Elsa, Thank you so much for taking the time out and sharing your experience with Hubilo. We have already implemented your feedback and you would now have the ability to set up meeting/networking abilities in accordance with a different group type. Thank you once again for choosing us and we look forward to many more events with you :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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One of the best event tech

Reviewed 2 years ago

Super happy to be associated with Hubilo over 4 years now. making life easier for event organisers! One thing I liked about is that the team is equally supportive of smaller or larger events.

Pros

Saves a lot of time and easy to use . Even a layman can do the event updates easily.

Cons

couple of things in the older version. but the new one is cool.

Vendor response

Hi Kiran, It has been an excellent experience to have been associated with you over the past 4 years and you have influenced our journey for the good! We thank you and assure you that we shall continue with improving our services and improving our user experience.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Fantastic Registration platform!

Reviewed 2 years ago

We needed a registration platform for an upcoming event. Hubilo was an adequate partner for our event requirements.

Pros

1) Helpful Customer Service 2) User-Friendly 3) Most elements and features are controlled by client and do not require constant assistance from the Customer Service

Cons

Software has some limitations considering we are using already set-up templates

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