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IsDown Logo

Know when your vendors break. Before customers do.

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IsDown - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

IsDown overview

What is IsDown?

Every SaaS-dependent team has been there: a critical tool stops working, support tickets spike, and your team spends an hour figuring out if the problem is yours or your vendor's.

IsDown ends that investigation. It continuously monitors the official status pages of 6,000+ cloud and SaaS vendors — AWS, Stripe, GitHub, Salesforce, Google Workspace, Cloudflare, and thousands more — and alerts your team the moment an incident is detected, often before the vendor's own status page is updated.

How it works:

Add the services you depend on to your IsDown dashboard. Set notification preferences per vendor — all incidents, critical only, or specific components. When something breaks, your team gets notified immediately through Slack, Microsoft Teams, PagerDuty, OpsGenie, Datadog, Zendesk, Discord, or 20+ other integrations.

Who uses IsDown:

Engineering and DevOps teams use IsDown to cut the time between vendor incident and internal response. Customer support teams use it to get ahead of ticket spikes before customers escalate. IT ops managers use it to maintain a live vendor health overview across the stack. MSPs use it to monitor client environments from a single super admin view.

What you get beyond alerts:

Unified dashboards showing real-time vendor health at a glance. Public or private status pages that update automatically as incidents are detected — no manual updates needed. Uptime monitoring for your own services with checks every 1 to 3 minutes, plus SSL and keyword monitoring. Up to 24 months of incident history for vendor accountability and reporting.

Pricing starts at $27/month. All plans include a 14-day free trial, no credit card required.

Starting price

27flat rate /
per month

Alternatives

with better value for money

IsDown’s user interface

Ease of use rating:

IsDown reviews

Overall rating

5.0

/5

2

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

2

0

0

0

0

IsDown's key features

Most critical features, based on insights from IsDown users:

Issue auditing
Maintenance scheduling

All IsDown features

Features rating:

Alerts/Notifications
API
Dashboard
Event logs
Incident management
Issue auditing
IT reporting
Maintenance scheduling
Real-Time monitoring
Real-Time notifications
Self service portal
Server monitoring
Third-Party integrations

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IsDown pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

27

Per month

Pro

49

Per month

Premium

99

Per month

Business

179

Per month

Enterprise

600

Per month

MSP

200

Per month

User opinions about IsDown price and value

Value for money rating:

IsDown support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
FAQs/Forum
Knowledge Base

Training options

Documentation
In Person
Live Online

IsDown FAQs

Related categories