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Lime CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A visual and user-friendly CRM customised to your needs
Table of Contents
Is this product right for your business?
Find out with a
Lime CRM - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Lime CRM overview
What is Lime CRM?
Lime CRM is a customer relationship management (CRM) software designed to help businesses streamline their sales, marketing, and customer care activities and in turn simplify the working day and generate happier customers. Customised to your company's processes and integrated to your other important systems (such as your website, ERP, PBX, Outlook or Gmail), Lime CRM gathers all your customer information in one place to give you a visual overview of your business and help you work more structured with sales, marketing and customer care. Lime CRM allows you to track you and your teams sales activities, both on a company and an individual level. KPIs and reports are visualised in real-time to help you take more informed decisions. Ensure GDPR compliance by allowing your customers to edit personal details and manage consent. Personalised views allows users to access information only relevant for them. In addition to this, Lime CRM can also be equipped with add-on tools such as business intelligence (BI), workflow management, case management, customer segmentation, electronic signatures, newsletter and marketing automation, event management, and more.
Who uses Lime CRM?
Reviews for Lime CRM come from a wide variety of industries, including building materials (6% of reviewers), wholesale (5%), and computer software (5%). The most frequent use case for Lime CRM cited by reviewers is CRM (84% of reviewers).
What are the most popular integrations for Lime CRM?
The Lime CRM integration most frequently cited by reviewers is Microsoft Outlook, an email management product rated 4.2 out of 5 for its integration with Lime CRM.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Simplicity
Assistance
Adaptability
Connectivity
Lime CRM’s user interface
Lime CRM pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
4.0
Ease of use
4.3
Customer support
4.5
Reviews sentiment
What do users say about Lime CRM?
Users say Lime CRM is easy to use, intuitive, and quick to learn, making it simple for teams to manage customer information and daily tasks. They appreciate the flexibility to customize fields, layouts, and templates to fit their organization’s needs, though some feel advanced customization can be challenging without support.
Reviewers report that Lime CRM offers helpful integrations with other business systems, but they sometimes experience issues with email and third-party connections. They find it effective for tracking customer interactions and support cases, though some mention slow customer support and desire more seamless integrations.
Select to learn more
Who uses Lime CRM?
Based on 137 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Lime CRM's key features
Most critical features, based on insights from Lime CRM users:
All Lime CRM features
Features rating:
Lime CRM alternatives
Lime CRM
Starting from
65
/user
Per month
Bigin by Zoho CRM
Starting from
7
Per year
Popl
Starting from
7.99
Per month
Airtable
Starting from
20
Per month
Lime CRM pricing
Value for money rating:
Starting from
65
/user
Per month
User opinions about Lime CRM price and value
Value for money rating:
To see what individual users think of Lime CRM's price and value, check out the review snippets below.
Eric L.
Production and development manager
Magnus K.
Marknadskoordinator
Lime CRM integrations (19)
Integrations rated by users
We looked at 137 user reviews to identify which products are mentioned as Lime CRM integrations and how users feel about them.
Integration rating: 3.7 (15)
“We use Lime's mailing guide to, among other things, send out information broadly to our customers.”
“Need an easy way to incorporate meetings and saving dialog from emails, meetings.”
Kennet A.
System administrator
Integration rating: 3.3 (7)
“Not working good, only half integrated, have to create the info dubble the whole time”
Fredrik B.
Key account manager
Integration rating: 2.5 (2)
Integration rating: 3.0 (1)
Integration rating: 3.0 (1)
Integration rating: 3.0 (1)
Lime CRM support options
Typical customers
Platforms supported
Support options
Training options
Lime CRM FAQs
Lime CRM has the following pricing plans:
Starting from: €65.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. What are the benefits of using Lime CRM?
- Business intelligence: Improve your decision making by letting Lime BI visualise your large amount of data on visual dashboards
- Case management: Keep track of one or several inboxes by letting Mail Gateway send automatically generated responses and create cases in Lime CRM
- ERP integration: Integrate Lime CRM with your ERP to ensure up-to-date customer data and a better understanding of your customers
- GDPR compliance: Let customers edit their personal data and manage consent with the GDPR add-on. This eases the administration and improves transparency between you and your customers
- Calendar and email connection: Reduce the risk of loosing information about important customer interactions by connect your inbox to Lime CRM. Email correspondence and calendar invitations are saved under the right deal and customer and makes it easy to know what has been discussed, promised and delivered
- Marketing automation: Use Lime Newsletter to create visual and measurable campaigns based on customer data in Lime CRM. Choose between traditional mailings or automate your communications with automated flows
Q. Who are the typical users of Lime CRM?
Lime CRM has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Lime CRM support?
Lime CRM supports the following languages:
Danish, Dutch, English, Finnish, German, Norwegian (Bokmal), Swedish
Q. Does Lime CRM offer an API?
Yes, Lime CRM has an API available for use.
Q. What other apps does Lime CRM integrate with?
Lime CRM integrates with the following applications:
HubSpot Marketing Hub, Microsoft Outlook, e-conomic, Zapier, Gmail, Visma.net ERP, vloxq CPQ, Lime Connect, Scrive, GetAccept, Dynamics 365 Business Central, Leadinfo, Google Maps
Q. What level of support does Lime CRM offer?
Lime CRM offers the following support options:
Chat, Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum
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