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Lime CRM Logo

Lime CRM

A visual and user-friendly CRM customized to your needs

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Lime CRM Pricing, Features, Reviews and Alternatives

Lime CRM product overview

Price starts from

60

/user

Per month

What is Lime CRM?

Lime CRM is a customer relationship management (CRM) software designed to help businesses streamline their sales, marketing, and customer care activities and in turn simplify the working day and generate happier customers.

Key benefits of using Lime CRM

- Business intelligence: Improve your decision making by letting Lime BI visualize your large amount of data on visual dashboards
- Case management: Keep track of one or several inboxes by letting Mail Gateway send automatically generated responses and create cases in Lime CRM
- ERP integration: Integrate Lime CRM with your ERP to ensure up-to-date customer data and a better understanding of your customers
- GDPR compliance: Let customers edit their personal data and manage consent with the GDPR add-on. This eases the administration and improves transparency between you and your customers
- Calendar and email connection: Reduce the risk of loosing information about important customer interactions by connect your inbox to Lime CRM. Email correspondence and calendar invitations are saved under the right deal and customer and makes it easy to know what has been discussed, promised and delivered
- Marketing automation: Use Lime Newsletter to create visual and measurable campaigns based on customer data in Lime CRM. Choose between traditional mailings or automate your communications with automated flows

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Phone Support
Email/Help Desk
Knowledge Base
FAQs/Forum

Training options

In Person
Documentation
Live Online
Webinars
Videos

Lime CRM pricing information

Value for money

4.4

/5

35

Starting from

60

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Lime CRM features

Functionality

4.3

/5

35

Total features

52

8 categories

Most valued features by users

Reporting/Analytics
Reporting & Statistics
Third Party Integrations
API
Activity Dashboard
Alerts/Notifications
Data Import/Export
Email Marketing

Lime CRM users reviews

Overall Rating

4.4

/5

35

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.63/10
Rating distribution

5

4

3

2

1

14

20

1

0

0

Pros
We had fairly good order in our old system, but now it's great and getting better.
It's a great way to organize and list one's clients. I love the integration we've recently made with GetAccept, an easy and professional way of sending out contracts with e-signature.
Lime is easy to use and very useful in making selections from the different tabs. Its great how all the different tabs (business areas) integrate with each other.
Cons
It is 2021 and still keep it as a desktop application feels a bit obsolete. It should be in the cloud.
Im missing some of the features that are available on the desktop version (pc) that doesn't appear in the web based application.
There could be more manuals/instructions - we find the statistics module a bit difficult and therefor are we not getting everything possible out of the application.
Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very good value for money

Reviewed 2 years ago
Pros

LIME works very well straight out of the box and it's easy to use. Because of this people like it a lot and there is very little if any resistance from the users.

Cons

At the time of purchase the history data was not available but now that's been fixed too.

Vendor response

Hi Sami and thank you for reviewing Lime CRM. We are happy to hear that you and your colleagues enjoy working in the system. Best wishes, your friends at Lime

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great system with both CRM and FRM capasity within the same system

Reviewed 2 years ago

We use this system for the Leagues - Eliteserien and OBOS-ligaen as well as all clubs within these leagues. It is a great tool for aggregation all fan activites and touchpoints as well as making the marketing departements more professional.

Pros

The search function Ability to add tickets through integrations Easy to customize

Cons

Not all functions from the desktop version is in the webversion yet. Still have to use the desktop client in order to do some stuff.

Vendor response

Thank you for taking the time to review Lime CRM! If you are missing any functionalities in the web client, don't hesitate to reach out to us to see if we can add them for you. All the best, your friends at Lime

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Hello

Reviewed 6 months ago

To-do list

Pros

It is easy to use, and the mobile function work very good. It is also good that it is intenretbased Mobile

Cons

It is sometimes a bit slow, but that could also be because of the internet

Vendor response

Thank you for your review, Johanna!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Lime - Dicom Expense

Reviewed 2 years ago

This has helped us keep track of our prospects and customer in a way better way than previous solutions with excel sheets etc. Now we have one installed process which could be better on our end, but as CRM's go, we have everything we need with Lime.

Pros

Easy to use, integration was a bit tricky since we had a lot of customization done, but always satisfied with our salesperson, [SENSITIVE CONTENT HIDDEN]. I like the way it is configured and that the functionality is wide, a lot of tiles and you can configure it with personalized filters.

Cons

There could be more manuals/instructions - we find the statistics module a bit difficult and therefor are we not getting everything possible out of the application. Ideally, it would also be a full on cloud solution with the same functionalities as the on prem, but they are getting there.

Vendor response

Hi Sara! Thank you for the feedback. And just to keep you updated about our cloud functionalities, we have worked hard the last 6 months to develop our cloud solution to a product that is compatible with all the important functionalities that we already offer in our on-prem solution. The only functionalities not supported by cloud are the add-ons that we are replacing with new add-ons which will be available in cloud. We hope that this will be helpful for you in using Lime CRM onwards!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Easy to adminster

Reviewed 2 years ago

Easy to administer and to use.Filters and views make it possible to see what you are most interested in. A big challenge is to get the user to register relevant data in the system.

Pros

The access to self-administer certain parts of the system. Change text and add / delete fields without having to hire a consultant. Make it fast to help the user customize the system.

Cons

Integrations with our own business systems partly due to the installation "on premise" instead of cloudsolutuion hosted by Lime. Desktop client functionality is not fully implemented in web client

Vendor response

Hi Mattias and thank you for reviewing Lime CRM! It warms our hearts to hear that you find it easy to use and customize. If you struggle with users not registering data as directed, don't hesitate to reach out to us and we can help out with user trainings. Best regards, your friends at Lime

Lime CRM FAQs and common questions

Q. What type of pricing plans does Lime CRM offer?

Lime CRM has the following pricing plans:
Starting from: €60.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Lime CRM?

Lime CRM has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Lime CRM support?

Lime CRM supports the following languages:
Danish, Dutch, English, Finnish, German, Norwegian (Bokmal), Swedish


Q. Does Lime CRM offer an API?

Yes, Lime CRM has an API available for use.


Q. What other apps does Lime CRM integrate with?

Lime CRM integrates with the following applications:
HubSpot Marketing Hub, Microsoft Outlook, e-conomic, Zapier, Gmail, GetAccept, Dynamics 365 Business Central, Leadinfo, Google Maps


Q. What level of support does Lime CRM offer?

Lime CRM offers the following support options:
Chat, Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum

Common Lime CRM comparisons

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