App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Lime CRM Logo

Lime CRM

4.3
(100)

Write a review

A visual and user-friendly CRM customised to your needs

(4)

Lime CRM Pricing, Features, Reviews and Alternatives

Lime CRM FAQs

Q. What type of pricing plans does Lime CRM offer?

Lime CRM has the following pricing plans:
Starting from: €60.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money

See free alternatives

Q. Who are the typical users of Lime CRM?

Lime CRM has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business

See alternatives

Q. What languages does Lime CRM support?

Lime CRM supports the following languages:
Danish, Dutch, English, Finnish, German, Norwegian (Bokmal), Swedish

See alternatives

Q. Does Lime CRM offer an API?

Yes, Lime CRM has an API available for use.

See alternatives

Q. What other apps does Lime CRM integrate with?

Lime CRM integrates with the following applications:
HubSpot Marketing Hub, Microsoft Outlook, e-conomic, Zapier, Gmail, Visma.net ERP, Userlike, Scrive, GetAccept, Dynamics 365 Business Central, Leadinfo, Google Maps, Uniconta

See alternatives

Q. What level of support does Lime CRM offer?

Lime CRM offers the following support options:
Chat, Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum

See alternatives

Lime CRM product overview

Price starts from

60

/user

Per month

What is Lime CRM?

Lime CRM is a customer relationship management (CRM) software designed to help businesses streamline their sales, marketing, and customer care activities and in turn simplify the working day and generate happier customers.

Key benefits of using Lime CRM

- Business intelligence: Improve your decision making by letting Lime BI visualise your large amount of data on visual dashboards
- Case management: Keep track of one or several inboxes by letting Mail Gateway send automatically generated responses and create cases in Lime CRM
- ERP integration: Integrate Lime CRM with your ERP to ensure up-to-date customer data and a better understanding of your customers
- GDPR compliance: Let customers edit their personal data and manage consent with the GDPR add-on. This eases the administration and improves transparency between you and your customers
- Calendar and email connection: Reduce the risk of loosing information about important customer interactions by connect your inbox to Lime CRM. Email correspondence and calendar invitations are saved under the right deal and customer and makes it easy to know what has been discussed, promised and delivered
- Marketing automation: Use Lime Newsletter to create visual and measurable campaigns based on customer data in Lime CRM. Choose between traditional mailings or automate your communications with automated flows

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Phone Support
Email/Help Desk
Knowledge Base
FAQs/Forum

Training options

In Person
Documentation
Live Online
Webinars
Videos

Not sure about Lime CRM? Compare it with a popular alternative

Starting from

60

/user

Per month

Free plan
Free trial
Pricing range

Starting from

0

Other

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Lime CRM pricing information

Value for money

4.1

/5

100

Starting from

60

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Lime CRM features

Functionality

4.0

/5

100

Total features

83

9 categories

Most valued features by users

Reporting/Analytics
Third Party Integrations
Activity Dashboard
Reporting & Statistics
Alerts/Notifications
API
Data Import/Export
Mobile Access

Lime CRM users reviews

Overall Rating

4.3

/5

100

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.24/10
Rating distribution

5

4

3

2

1

32

63

5

0

0

Pros
I like that it is so versatile, and that the consultants working at Lime can help you to build up the perfect platform for your needs.
The product is easy to use and helps our sales force every day. We're very pleased with the support och the help with new integrations towards out other systems.
We had fairly good order in our old system, but now it's great and getting better.
Cons
It is 2021 and still keep it as a desktop application feels a bit obsolete. It should be in the cloud.
Im missing some of the features that are available on the desktop version (pc) that doesn't appear in the web based application.
There could be more manuals/instructions - we find the statistics module a bit difficult and therefor are we not getting everything possible out of the application.
SL
AvatarImg

Sami L.

Paper & Forest Products, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Very good value for money

Reviewed 3 years ago
Pros

LIME works very well straight out of the box and it's easy to use. Because of this people like it a lot and there is very little if any resistance from the users.

Cons

At the time of purchase the history data was not available but now that's been fixed too.

Vendor response

Hi Sami and thank you for reviewing Lime CRM. We are happy to hear that you and your colleagues enjoy working in the system. Best wishes, your friends at Lime

BP
AvatarImg

Bobby P.

Nonprofit Organization Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Lime CRM

Reviewed a month ago

All customer relations, contacts and sales are in one place. Also good that all of our events and marketing is connected to each other.

Pros

Lime CRM is a relative easy product to use and navigate in. It's easy to integrate with third part systems.

Cons

Feels like some tables could run smoother and faster.

EK
AvatarImg

Eva Karin B.

Medical Devices, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Intersurgical review

Reviewed a month ago

Good, but not enough time to be able to learn more, use more effiecently

Pros

Good control of complaints that are my main need

Cons

Hard to filter if different titels added manually per person if sending out e-mails

DL
AvatarImg

Daniel L.

E-Learning, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Safe@Work

Reviewed a month ago

I think the system is capable of a lot more than what we use it for.

Pros

Your great support. It is also user friendly and easy to use

Cons

Nothing in particular. If i have to say something it might be that some integrations only are available in the webb version

JS
AvatarImg

Jon S.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Good software, but has some issues which has not been adressed for 2+ years

Reviewed 7 days ago
Pros

Nice UI which makes sense, and good support

Cons

There's a bug that sometimes newly created object can't be found and therefore can't be added or dealt with. This disturbs the workflow as you have to wait for the next day or even later for it to appear.

Common Lime CRM comparisons

Lime CRM logo
SuiteCRM logo
Lime CRMvsSuiteCRM

Related categories