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Lime CRM Pricing, Features, Reviews and Alternatives
Lime CRM product overview
Key benefits of using Lime CRM
- Case management: Keep track of one or several inboxes by letting Mail Gateway send automatically generated responses and create cases in Lime CRM
- ERP integration: Integrate Lime CRM with your ERP to ensure up-to-date customer data and a better understanding of your customers
- GDPR compliance: Let customers edit their personal data and manage consent with the GDPR add-on. This eases the administration and improves transparency between you and your customers
- Calendar and email connection: Reduce the risk of loosing information about important customer interactions by connect your inbox to Lime CRM. Email correspondence and calendar invitations are saved under the right deal and customer and makes it easy to know what has been discussed, promised and delivered
- Marketing automation: Use Lime Newsletter to create visual and measurable campaigns based on customer data in Lime CRM. Choose between traditional mailings or automate your communications with automated flows
Typical customers
Platforms supported
Support options
Training options
Lime CRM pricing information
Value for money
4.4
/5
35
Starting from
60
/user
Per month
Pricing options
Value for money contenders
Lime CRM features
Functionality
4.3
/5
35
Total features
52
8 categories
Most valued features by users
Functionality contenders
Lime CRM users reviews
Overall Rating
4.4
/5
35
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.63/10
14
20
1
0
0
Overall rating contenders
Sami L.
Paper & Forest Products, 51-200 employees
Used daily for 2+ years
Review source
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LIME works very well straight out of the box and it's easy to use. Because of this people like it a lot and there is very little if any resistance from the users.
At the time of purchase the history data was not available but now that's been fixed too.
Hi Sami and thank you for reviewing Lime CRM. We are happy to hear that you and your colleagues enjoy working in the system. Best wishes, your friends at Lime
Thomas T.
Verified reviewer
Sports, 201-500 employees
Used daily for 2+ years
Review source
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We use this system for the Leagues - Eliteserien and OBOS-ligaen as well as all clubs within these leagues. It is a great tool for aggregation all fan activites and touchpoints as well as making the marketing departements more professional.
The search function Ability to add tickets through integrations Easy to customize
Not all functions from the desktop version is in the webversion yet. Still have to use the desktop client in order to do some stuff.
Thank you for taking the time to review Lime CRM! If you are missing any functionalities in the web client, don't hesitate to reach out to us to see if we can add them for you. All the best, your friends at Lime
Johanna N.
Food & Beverages, 51-200 employees
Used daily for 2+ years
Review source
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To-do list
It is easy to use, and the mobile function work very good. It is also good that it is intenretbased Mobile
It is sometimes a bit slow, but that could also be because of the internet
Thank you for your review, Johanna!
Sara L.
Financial Services, 51-200 employees
Used daily for 1-2 years
Review source
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This has helped us keep track of our prospects and customer in a way better way than previous solutions with excel sheets etc. Now we have one installed process which could be better on our end, but as CRM's go, we have everything we need with Lime.
Easy to use, integration was a bit tricky since we had a lot of customization done, but always satisfied with our salesperson, [SENSITIVE CONTENT HIDDEN]. I like the way it is configured and that the functionality is wide, a lot of tiles and you can configure it with personalized filters.
There could be more manuals/instructions - we find the statistics module a bit difficult and therefor are we not getting everything possible out of the application. Ideally, it would also be a full on cloud solution with the same functionalities as the on prem, but they are getting there.
Hi Sara! Thank you for the feedback. And just to keep you updated about our cloud functionalities, we have worked hard the last 6 months to develop our cloud solution to a product that is compatible with all the important functionalities that we already offer in our on-prem solution. The only functionalities not supported by cloud are the add-ons that we are replacing with new add-ons which will be available in cloud. We hope that this will be helpful for you in using Lime CRM onwards!
Mattias R.
Insurance, 51-200 employees
Used weekly for 2+ years
Review source
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Easy to administer and to use.Filters and views make it possible to see what you are most interested in. A big challenge is to get the user to register relevant data in the system.
The access to self-administer certain parts of the system. Change text and add / delete fields without having to hire a consultant. Make it fast to help the user customize the system.
Integrations with our own business systems partly due to the installation "on premise" instead of cloudsolutuion hosted by Lime. Desktop client functionality is not fully implemented in web client
Hi Mattias and thank you for reviewing Lime CRM! It warms our hearts to hear that you find it easy to use and customize. If you struggle with users not registering data as directed, don't hesitate to reach out to us and we can help out with user trainings. Best regards, your friends at Lime
Lime CRM FAQs and common questions
Q. What type of pricing plans does Lime CRM offer?
Lime CRM has the following pricing plans:
Starting from: €60.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Lime CRM?
Lime CRM has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Lime CRM support?
Lime CRM supports the following languages:
Danish, Dutch, English, Finnish, German, Norwegian (Bokmal), Swedish
Q. Does Lime CRM offer an API?
Yes, Lime CRM has an API available for use.
Q. What other apps does Lime CRM integrate with?
Lime CRM integrates with the following applications:
HubSpot Marketing Hub, Microsoft Outlook, e-conomic, Zapier, Gmail, GetAccept, Dynamics 365 Business Central, Leadinfo, Google Maps
Q. What level of support does Lime CRM offer?
Lime CRM offers the following support options:
Chat, Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum
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