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Lime CRM

A visual and user-friendly CRM customised to your needs

Lime CRM - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is Lime CRM?

Lime CRM is a customer relationship management (CRM) software designed to help businesses streamline their sales, marketing, and customer care activities and in turn simplify the working day and generate happier customers.

Customised to your company's processes and integrated to your other important systems (such as your website, ERP, PBX, Outlook or Gmail), Lime CRM gathers all your customer information in one place to give you a visual overview of your business and help you work more structured with sales, marketing and customer care.

Lime CRM allows you to track you and your teams sales activities, both on a company and an individual level. KPIs and reports are visualised in real-time to help you take more informed decisions. Ensure GDPR compliance by allowing your customers to edit personal details and manage consent. Personalised views allows users to access information only relevant for them. In addition to this, Lime CRM can also be equipped with add-on tools such as business intelligence (BI), workflow management, case management, customer segmentation, electronic signatures, newsletter and marketing automation, event management, and more.

Benefits of using Lime CRM

- Business intelligence: Improve your decision making by letting Lime BI visualise your large amount of data on visual dashboards
- Case management: Keep track of one or several inboxes by letting Mail Gateway send automatically generated responses and create cases in Lime CRM
- ERP integration: Integrate Lime CRM with your ERP to ensure up-to-date customer data and a better understanding of your customers
- GDPR compliance: Let customers edit their personal data and manage consent with the GDPR add-on. This eases the administration and improves transparency between you and your customers
- Calendar and email connection: Reduce the risk of loosing information about important customer interactions by connect your inbox to Lime CRM. Email correspondence and calendar invitations are saved under the right deal and customer and makes it easy to know what has been discussed, promised and delivered
- Marketing automation: Use Lime Newsletter to create visual and measurable campaigns based on customer data in Lime CRM. Choose between traditional mailings or automate your communications with automated flows

Starting from

/user

Per month

Alternatives with better value for money

Lime CRM's key features

Most critical features, based on insights from Lime CRM users:

Contact Management

4.3

(59)

Lead Management

4.1

(44)

Sales Pipeline Management

4.2

(36)

Contact Database

4.2

(46)

Task Management

4.1

(35)

Pipeline Management

3.9

(24)

Features

4.1

106

Ease of use

4.3

106

All Lime CRM features

Activity Dashboard

5.0

(1)

Document Storage

3.7

(3)

Segmentation

5.0

(2)

API

(0)

Deal Management

4.0

(1)

Search/Filter

4.6

(5)

Campaign Management

(0)

Sales Trend Analysis

3.0

(1)

Customizable Templates

4.0

(1)

Project Management

4.0

(1)

CRM

4.1

(9)

Data Import/Export

4.2

(14)

Calendar/Reminder System

4.5

(6)

Interaction Tracking

4.8

(4)

Email Management

4.1

(23)

Customizable Fields

4.4

(9)

Mobile Access

4.7

(3)

Calendar Sync

2.2

(5)

Calendar Management

2.0

(3)

Third-Party Integrations

2.3

(3)

Forecasting

4.0

(4)

Quotes/Estimates

4.0

(5)

Lead Qualification

4.0

(4)

Reporting/Analytics

3.4

(32)

Email Marketing

3.9

(17)

Workflow Management

2.7

(3)

Marketing Automation

3.3

(18)

Internal Chat Integration

2.0

(2)

Client Tracking

(0)

Chat/Messaging

(0)

Referral Tracking

(0)

Reminders

(0)

Reporting & Statistics

5.0

(1)

Campaign Segmentation

(0)

Role-Based Permissions

(0)

Sales Approval

(0)

Sales Forecasting

(0)

Sales Reports

(0)

Campaign Planning

(0)

Scheduling

(0)

Campaign Analytics

(0)

Alerts/Notifications

(0)

Single Sign On

(0)

Social Media Integration

3.2

(4)

Subcontractor Management

(0)

Support Ticket Management

(0)

Template Management

(0)

Territory Management

3.3

(3)

Activity Tracking

(0)

Warranty Tracking

(0)

Web Forms

(0)

Access Controls/Permissions

5.0

(1)

Drip Campaigns

(0)

Email Templates

(0)

Email Tracking

(0)

For AEC Industry

(0)

For Real Estate

(0)

For Sales Teams/Organizations

(0)

Document Management

(0)

Forms Management

(0)

Gamification

(0)

Dashboard

(0)

Customizable Reports

(0)

Knowledge Base Management

(0)

Landing Pages/Web Forms

(0)

Lead Distribution

(0)

Lead Generation

3.3

(3)

Customer Segmentation

(0)

Live Chat

(0)

Customer Database

(0)

Contract/License Management

(0)

Multi-Channel Communication

(0)

Opportunity Management

(0)

Performance Management

(0)

Performance Metrics

(0)

Pipeline Reports

(0)

Lime CRM awards

Construction CRM

77/100

Lime CRM alternatives

Lime CRM

4.3

(106)

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.1

Value for Money

4.1

Customer Support

4.6

Zoho CRM

4.3

(6.8K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.2

Features

4.3

Value for Money

4.3

Customer Support

4.1

monday CRM

4.7

(395)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.5

Value for Money

4.5

Customer Support

4.6

GreenRope

4.3

(153)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

3.9

Features

4.2

Value for Money

4.4

Customer Support

4.6

Lime CRM pricing

Pricing options

Free plan

Subscription

Free trial

Pricing range

view pricing plans

Value for money

4.1

106

Starting from

/user

Per month

Lime CRM support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Chat

Phone Support

Email/Help Desk

Knowledge Base

FAQs/Forum

Training options

In Person

Documentation

Live Online

Webinars

Videos

Lime CRM reviews

Overall rating

4.3

106

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.22/10

Rating distribution

Pros

I like that it is so versatile, and that the consultants working at Lime can help you to build up the perfect platform for your needs.

Karolina K.

Business Analyst

The product is easy to use and helps our sales force every day. We're very pleased with the support och the help with new integrations towards out other systems.

Eric L.

Production and development manager

We had fairly good order in our old system, but now it's great and getting better.

Magnus K.

Marknadskoordinator

Cons

It is 2021 and still keep it as a desktop application feels a bit obsolete. It should be in the cloud.

Staffan B.

Consultant Manager

Im missing some of the features that are available on the desktop version (pc) that doesn't appear in the web based application.

Marie G.

Regional Manager

There could be more manuals/instructions - we find the statistics module a bit difficult and therefor are we not getting everything possible out of the application.

Sara L.

Product Manager

Read all reviews

Lime CRM FAQs

Q. What type of pricing plans does Lime CRM offer?

Lime CRM has the following pricing plans:
Starting from: €65.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money

Q. Who are the typical users of Lime CRM?

Lime CRM has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business

Q. What languages does Lime CRM support?

Lime CRM supports the following languages:
Danish, Dutch, English, Finnish, German, Norwegian (Bokmal), Swedish

Q. Does Lime CRM offer an API?

Yes, Lime CRM has an API available for use.

Q. What other apps does Lime CRM integrate with?

Lime CRM integrates with the following applications:
HubSpot Marketing Hub, Microsoft Outlook, e-conomic, Zapier, Gmail, Visma.net ERP, vloxq CPQ, Userlike, Scrive, GetAccept, Dynamics 365 Business Central, Leadinfo, Google Maps, Uniconta

Q. What level of support does Lime CRM offer?

Lime CRM offers the following support options:
Chat, Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum

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