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Punchpass
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Discover the joyful side of studio management
Table of Contents
Is this product right for your business?
Find out with a
Punchpass - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Punchpass overview
What is Punchpass?
Online scheduling and booking is where we started our journey and is still at the core of what we do but Punchpass has evolved into so much more. Our software seamlessly handles your group classes (online, in-person or hybrid), private sessions, separate appointments (like massage), courses, workshops and events. Take online payments with Stripe or stick with cash. Connecting with your community (and letting your personality shine!) is easy with customizable email templates and hands-free automations. Your Punchpass account can also integrate with Zoom, Mailchimp and Stripe which offer even more opportunities to attract new customers and keep them engaged. And that’s just the beginning! There are so many other features to explore so we’d love to hook you up with a free two-week guided trial (no credit card required!). We want to help you nurture and grow your business without limitations - our team will be here cheering you on and ready to answer any questions that you have along the way.
Who uses Punchpass?
By industry, Punchpass reviewers are most commonly professionals in health, wellness and fitness (73%). The most frequent use case for Punchpass cited by reviewers is yoga studio management (52% of reviewers).
What do users say about Punchpass pricing?
Most reviewers indicate that Punchpass offers good value for money, with affordable tiered pricing and cost-effectiveness for small businesses. However, some users report concerns about price increases and feel monthly fees can be high per tier.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Responsiveness
Navigation
Affordability
Messaging
Punchpass’s user interface
Punchpass pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.6
Ease of use
4.8
Customer support
4.9
Reviews sentiment
What do users say about Punchpass?
Reviewers appreciate Punchpass for its user-friendly design, responsive customer support, and reasonable pricing compared to competitors. They find it streamlines studio management, class scheduling, and client communications, saving time and reducing paperwork. Most say the platform is intuitive for both staff and clients, with features that make booking and attendance tracking simple.
Users report that Punchpass regularly adds new features based on feedback and offers helpful resources for troubleshooting. They note some limitations in customization, mobile app availability, and appointment features, but feel the team listens to suggestions and resolves issues quickly.
Select to learn more
Who uses Punchpass?
Based on 182 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Punchpass's key features
Most critical features, based on insights from Punchpass users:
All Punchpass features
Features rating:
Punchpass awards
Punchpass alternatives
Punchpass
Starting from
49
Per month
OfferingTree
Starting from
100
Per month
Hapana
Starting from
285
Per month
Bookeo
Starting from
14.95
Per month
Punchpass pricing
Pricing plans
Pricing details:
User opinions about Punchpass price and value
Value for money rating:
Of 23 reviews that provide robust commentary on Punchpass's price and value, 87% mention it in a positive light.
Most reviewers indicate that Punchpass offers good value for money, with multiple tiered pricing options that fit various business needs and budgets. They appreciate its affordability, especially compared to competitors like MINDBODY, and find it cost-effective for small businesses and startups. Users think the software provides essential features at a lower price point, making it accessible and easy to use. Some reviewers find the pricing reasonable for the services provided and value the free trial option. However, some users report concerns about price increases and feel that the monthly fee can be high for the services offered per tier.
, and
To see what individual users think of Punchpass's cost and value, check out the review excerpts below.
Tyler Y.
Technology Consultant
Punchpass integrations (3)
Integrations rated by users
We looked at 182 user reviews to identify which products are mentioned as Punchpass integrations and how users feel about them.
Integration rating: 4.8 (17)
“I wanted my clients to have as many payment options as possible and all had to be via the web or payment app because I started my business during COVID when in-person interaction was restricted.”
“I need to collect payment! You chose to integrate with Stripe so I had to roll with that - I didn't select Stripe on my own. But I do like Stripe because it's easy enough for me to use.”
“to receive payments and give refunds. Refunds don't work as well, though it has improved”
Stephanie F.
Owner and Fitness Instructor
Integration rating: 4.6 (7)
“It is my existing newsletter with all my member contacts over the past 13 years”
“when people sign up for an account, their emails go to my newsletter database.”
“It's helpful that clients automatically import into Mailchimp from Punchpass!”
Heidi M.
owner
Other top integrations
Punchpass customer support
What do users say about Punchpass customer support?
Customer support rating:
We analyzed 83 verified user reviews to identify positive and negative aspects of Punchpass customer support.
Widespread user sentiment highlights Punchpass customer support as responsive, friendly, and consistently quick to reply.
A fair number of users appreciate the helpfulness and clarity of support articles and the ease of accessing live chat.
Multiple users value that support is available via chat, email, and even phone calls when needed, making contact easy.
A portion of reviewers note that support is knowledgeable, willing to troubleshoot, and communicates updates effectively.
Support options
Training options
To see what individual users say about Punchpass's customer support, check out the review snippets below.
“The support articles are clear and helpful, and the support chat usually answers any questions promptly. Whether during the initial set up period, or later when I had questions or issues, I was able set up a support phone call to get the one-on-one help that I needed. But I have rarely needed a phone call, because the support articles and the chat help have been so good.”
Karen A.
Owner, primary teacher
“They have a simple straightforward chat client on all their pages and have been 100% responsive with 24 hours or less of all my requests. ”
Brian K.
Director IT
“The platform is super reliable, and if there is ever an issue (which is hardly ever), the support team is open and communicative, and the issue is resolved quickly.”
Carla B.
Owner Operator
Punchpass FAQs
Punchpass has the following pricing plans:
Starting from: $49.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. What are the benefits of using Punchpass?
Create an online class schedule which can include weekly classes, private sessions, appointments, workshops, courses and special events.
Offer online classes using our Zoom integration (or another provider) and make recorded classes available to your students in your video content library.
Seamlessly take online payments using our Stripe integration and create unlimited passes, memberships, gift cards, discount codes and more.
Customizable emails make communicating with your customers intuitive and as hands-off as you like. Set up email automations so you can capture your community's attention at key stages in their customer journey.
Access powerful reporting so you can better understand class trends and keep on top of your accounting and payroll needs.
Q. Who are the typical users of Punchpass?
Punchpass has the following typical customers:
Freelancers, Mid Size Business, Small Business
Q. What languages does Punchpass support?
Punchpass supports the following languages:
Chinese (Traditional), Dutch, English, French, German, Japanese, Norwegian (Bokmal), Spanish, Swedish
Q. Does Punchpass support mobile devices?
Punchpass supports the following devices:
Android, iPad, iPhone
Q. Does Punchpass offer an API?
No, Punchpass does not have an API available.
Q. What other apps does Punchpass integrate with?
Punchpass integrates with the following applications:
MailerLite, Stripe, Mailchimp
Q. What level of support does Punchpass offer?
Punchpass offers the following support options:
Chat, Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support
