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Re:amaze Comparison
Overview
Re:amaze is a web based help desk platform that enables businesses to communicate with customers at scale. Multi-channel...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Screenshots
Pricing
Starting from
$29.00/mo.month
- Free trial available
- No credit card required
- Free account
- Subscription based
User reviews
Pros
In less than 6 months it has become a huge component to being able to service customers better. Super simple, great integrations and great customer support from the Reamaze team.
The features and value are fantastic. The interface is clean, modern, and easy to navigate.
I love how easy it is to use and setup. Really great for communication with clients.
Cons
That's an error in your functioning, to make me come up with something I dislike. I dislike you make this a required field.
The backed interface for the live chat is awful. Ultimately we decided to leave because the chat function wasn't meeting our needs.
It worked for a basic customer support desk but the lack of features and difficulty figuring out the features were a turn-off.
Key features
Integrations
- Total integrations27
- Constant Contact
- Gmail
- Google Analytics
- Google Calendar
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Microsoft 365
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Slack
- Stripe
- Wordpress
- Xero
- Zapier
- Zendesk
Security
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
For vendors
Our company
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