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Regpack Logo

AI-automated payment and registration cloud software.

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Regpack Reviews

Overall rating

4.4

/5

364

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.55/10

Reviews by rating

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Pros and cons

This is awesome given that we are a nonprofit and host many different classes, camps, workshops, and events. I also love the ease of access when creating discount codes, etc.
And - where and when we do hit speed bumps - RegPack's team have always been at the ready to hold our hands and walk us through. They are super helpful, super responsive, and proactive at every step.
I also love the report building, and the ability to export the whole application, including uploaded documents in ONE STEP. I love a lot of things, so it's hard to say what I love the "most.
There are recurring system errors that cause failures in payment processing.
But it is somewhat complicated for the end user. I am constantly fielding phone calls and emails from parents who are having trouble finding classes, logging in, updating Child Profiles, etc.
The password/login feature glitches A LOT. Parents end up getting frustrated and creating a new account instead of logging in because the Reset Password function almost NEVER works properly.
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364 reviews