SalesNexus Reviews - Pros & Cons, Ratings & more

Bitrix24

Salesforce Starter

LeadSquared

CRM and Marketing Automation all in 1.  Automate emails, texts and manage sales and marketing thru the entire funnel.

SalesNexus

Android

Linux

Web-based

Windows

iPad

iPhone

The custom fields allow us to gear this product to fit our business. The support team is outstanding in their response time and resolving any issues.

Time and time again, I've hit support for assistance and all of the support team has been great. Specifically, I'd like to give kudo's to Mike Roa who has always been fantastic to work with.

sales executive

Thanks for this great sample template. It is easy to use and will help me a lot in sales and targets.

The ease in using it the amount you can customize it has made my job easier and has produced more sales and given me quality information to further my success and the success of our company.

Easy to learn and use!!! Great features. Love how easy it is to customize for any requirements or needs.

We have a customized database for our company and the SalesNexus team has been more than helpful every step of the way. Anytime I need help they are just a click away with the Help Me Now button.

Floor manager

They have nice videos in which they explain how the program works. The support is very good, you get value for your money.

He has a gift to understand my my convoluted questions. He  makes sure he walks me through my issues until I have an good understanding of the answers.

Field Information Specialist

The customer support chat, intuitiveness and ease of use of SalesNexus are it's best features.

Quick eblast capability. Customer support was outstanding.

Because I was going to be one of the main people using the CRM I knew what we would require in features and customization. Thankfully I found SalesNexus after disastrous attempts with two other CRM's.

I really like the fact that it integrates an email marketing tool with the CRM. This is not an extra feature like many other well known CRMs.

President

While they do have campaigns, they have no way to build a contact form within the CRM and you have to pay them to link your own form so it will even add a lead to the CRM.

I use send email blasts about once a week and those were getting very expensive. Reducing this cost meant I did not have to worry as much about how often I sent emails.

Great combo of an email campaign tool integrated into a CRM.

Account Manager

This product has evolved over the many years we've been using it. The company has added lots of useful features.

Hard or cannot download to iphone. But I have too many contacts to download to phone.

Lack of youtube-like modules to gradually ramp up te marketing and sales capabilities.

Salesmate

HubSpot Sales Hub

Everyone I have spoken to at Sales Nexus over the years has been extraordinarily responsive to my needs as a small company.  The chat feature allows me to explain better my situation, and get better answers than a help desk.  It also gives me a transcript of the exchange so I can save them and not forget the procedures.

I am also impressed by the persistence of the support staff in pursuing my problem du jour to make sure that I’m totally satisfied.  

Sales Nexus is the center of my company’s marketing, and has been an investment that continues to return its cost to me as profits. I’ve tried many other ways of doing business, and none were as cost-effective and game-changing as Sales Nexus.  

The staff is available and super-intelligent. Today Mark knew to include a tweak that I forgot to say I needed, and I was amazed to see it already implemented for me without addition explanation or charge.

Thank you guys at support in Sales Nexus. You make a difference for me everyday!

Support at Sales Nexus is Over the Top!

SalesNexus CRM is only for those who want it all!

We used SalesNexus for 2 years and are going to a new CRM this month.

Basically using it as a souped up expensive  rolodex Not getting its full capability. See above.

Longtime user review

Bill,
Thanks for sharing your thoughts!
We're wondering what you're envisioning regarding "gradually ramp up the marketing and sales capabilities."
For sure, we'd love to help you get the full value out of SalesNexus.  Here's a video that might give you some ideas - https://www.youtube.com/watch?v=WlgINb_Obqs
Please let us know if there is a good time for us to pick your brain a bit.  Email us here - support@salesnexus.com
Thanks,
Craig

I have been using Nexus for 6 years. I'm a big CRM guy and I am constantly checking to see what else is out there-  nothing has convinced me to move.  The reasons are:
1) EXTREMELY custom - izable fields
2) VERY robust sorting abilities, you can sort, filter and search and find anything you are looking for
3) VERY robust scheduling follow up ability- with campaigns, you can schedule a series of activities on auto pilot
4) Reporting- so many ways to generate the reports you need
5) Dashboards (also very customizable) - can see your Key Perform. Indicators at a glance
6) VERY robust admin features-  the ability to have separate sales reps/managers with different access/edit levels
There are many more reasons, but this is still the best CRM around!

Still The Best CRM

My business is all about prompt customer service.  SalesNexus surpasses all expectations when it comes to answering my questions about new features or normal processes that I may have forgotten.  The online chat support is as close to perfect as it gets.  In addition to our e-mail marketing campaigns that we use SalesNexus for, they've also added reports that help my company assess more accurately where to focus our marketing resources.  We've gotten to the point where SalesNexus is an integral part of our marketing campaign.

SalesNexus excels in internet marketing

I am always in awe at the ease with which the technicians, particularly Mike Roa, approach and solve my problems.  This has been consistent since Crystal-Barkley Corporation started using SalesNexus more than 9 years ago.  The professionalism and speed with which they give attention to large or small requests keeps me very humble. As new advances arise in our field SalesNexus is always way ahead and ready for training.  Thank you

Thanking Database Technician's at SalesNexus especially Mike Roa

I recently changed companies, but at my previous employer I was the marketing manager and we used Sales Nexus. We had many custom requests that sales nexus could accommodate. Their support team by far exceeds all expectations. Mike Roa and Kendra Banton are a strong team and I would recommend sales nexus over any other platform especially because of the support team that comes with it. 

Sales Nexus Review

My wife and I own and run a niche brokerage office specializing in individual disability insurance.  We have a team of 10 total employees and have been using SalesNexus now for apprx 5 years.

For anyone considering moving to this as their new CRM and email marketing platform, I would not be concerned about the transition nor the ongoing level of support sand service

We use a totally customized main page and their team matched what we had from the prior CRM we had been using.

We really have not had almost any technical issues over the years.  No major ones at all.  
When we've had some minor issues arise,their support has been quick to look into the problem and quick to resolve it.  Mike Roa has been especially responsive.  It's like he's our own dedicated support person!

We have no interest in evaluating other CRM's:  when you have a great product with friendly, experienced and quick service, you can focus on your own business vs spend time on making technology work for you.

Outstanding Long Term Customer Support & Service

If every company's support staff  was as patient and proficient as Mike Roe has been, I would not dread asking for help.  Mike does not make any assumptions that I already know how to navigate a certain feature.  He has a gift to understand my my convoluted questions. He  makes sure he walks me through my issues until I have an good understanding of the answers.  And to get a copy of our chat, that's a bonus to me.  It has been a great reference and refresher.  

Great Marketing/Sales Tool

Sales Nexus is a great tool for organizing and capturing our client information and interactions. Compared to other CRMs on the market, Sales Nexus is very affordable without sacrificing important features.

I have found their customer service and support to be outstanding. Mike Roa is very helpful and patient with issues. Kendra Banton is an excellent teacher! She is always well-prepared to answer questions and provide training.

Great tool with outstanding support!

Salesnexus is the perfect CRM fit our commercial real estate company.

Easy to use

Use consistently for best results

About 2 years ago we started our search for a CRM software for small and medium companies. After analyzing several CRM software we decided on SalesNexus for its features such as email campaigns and tracking, customization of fields, pricing and ease of use

Sales Nexus

We've been with SN for 4 years and it's the support that we get from Mike Roa, Kendra Banton and the rest of the team at SalesNexus that keeps us happy.  You get direct access and quick response.  Something you won't find with other CRM companies.

SalesNexus Support

I had been a client of Salesnexus for few years now and it really seems they care about their clients. I am not just the number for them, they take my questions and issues seriously and treat me like I am the only client they have. 

Great tech support

As previously stated: We use the system to calendar client visits and deadlines, docket important legal dates and record notes on the client. 

Useful but no longer user friendly.

Cheryl,
Thanks for sharing your thoughts!
We want to make sure you're able to get the most out of SalesNexus.  There IS a way to address your frustration with the City Drop Down.  In Create & Change Fields, you can turn on the Allow User Edit List or Enter Custom Value or both.
The first will allow you to add items to the list on the fly while on a contact.  The 2nd will allow you to enter a city for a given contact even if it's not on the list.
If you'd like, we can turn them on for you.  Just let us know.
Or let us know if there is a good time for a quick call and we can walk you through it.  Email us at support@salesnexus.com
Thanks,
Craig

Buena de gran ayuda y optimizado para correos electrónicos 

Optima

optimal

I have been using SalesNexus for more than 9 years.  The support team is wonderful to work with and ALWAYS solves whatever issue I need help with.  The tutorial and training are top notch! The email click notifications turns leads into "hot leads" helping close more sales.  

SalesNexus is a powerful CRM!

Thanks for sharing your thoughts Mike!
We appreciate your business and will continue to be here for you if you need us.
Thanks,
Craig

Sales Nexus User Review

Thanks so much for sharing your thoughts Mara!
Let us know if we can help with anything!
Craig

This product has evolved over the many years we've been using it. The company has added lots of useful features. We don't have a lot of time to research our required uses. Fortunately the support team have been patient and extremely helpful keeping us on track when deploying the software's many feature. 

Support the key

MediWaste Disposal has been using the SalesNexus CRM tool for the last 5+ years and we have nothing but a positive outlook on this platform.  It is very user-friendly and allows our salespeople to stay on task with their daily sales management in a very organized fashion.  They also have a wonderful customer service team that seems to always accommodate us with any need that may come up.  We couldnt be any happier with SalesNexus and we would highly recommend them to any business, whether big or small.

It is very user-friendly

I've used Salesforce.com and Zoho but for my money and the blending of the email campaign tool and CRM, it's why I've used SalesNexus with two different companies I started.

SalesNexus Reviews

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