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ServoDesk
5
17
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help Desk, ITSM, Service and Support management for SMBs
Table of Contents
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ServoDesk - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: March 2026
ServoDesk overview
What is ServoDesk?
ServoDesk is the future, an AI powered IT service and support management platform for SMB's. Features include facilities management, an agile service desk, IT service management, employee relations, and an enterprise service desk for managing inter-departmental relationships and service requests.
ServoDesk, powered by Simplisys provides incident and application support, as well as management of crisis events and IT infrastructure changes. With configurable workflows, users have a graphical view of processes in real time. The routing technology enables IT support staff to answer inquiries, questions, requests, and complaints from multiple channels which can be assigned to the correct team depending on workload, priority, and the nature of the issue.
ServoDesk integrates with third party HR, service desk, and email software such as MS Exchange, Office 365, Active Directory for Single Sign On, and LADP. With the flexible integration module, the platform can be integrated with any additional third party software.
ServoDesk’s user interface
ServoDesk reviews
Overall rating
4.9
/5
18
Positive reviews
94
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.94/10
5
4
3
2
1
17
1
0
0
0
Who uses ServoDesk?
Based on 18 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
ServoDesk's key features
Most critical features, based on insights from ServoDesk users:
All ServoDesk features
Features rating:
ServoDesk alternatives
ServoDesk
Starting from
20
/user
Per month
Zendesk Suite
Starting from
39
/user
Per month
Freshdesk
Starting from
19
/user
Per month
Milvus
Starting from
25
/user
Per month
ServoDesk pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Incident Management
- Problem Management
- Change Management
- Service Requests
- Mobile App
- Email Integration
- Knowledge Management
- Calendar View
- SLA management
- Reporting
- Easy Configurations
- AD Sync
- Roles Based
- API
- Reports
- Third Party
User opinions about ServoDesk price and value
Value for money rating:
ServoDesk integrations (8)
Integrations rated by users
We looked at 18 user reviews to identify which products are mentioned as ServoDesk integrations and how users feel about them.
Integration rating: 5.0 (1)
“drafting documents, letters and statements.”
Yu N.
Director
Other top integrations
ServoDesk support options
Typical customers
Platforms supported
Support options
Training options