SynergySuite Pricing, Features, Reviews & Comparison of Alternatives

SynergySuite

Cloud-based Restaurant Management Software

4.8/5 (5 reviews)

SynergySuite overview

SynergySuite is a web-based restaurant and bar management software suite which offers a range of modules for HR & staffing, time & attendance management, sales analysis, cash management, inventory & purchasing, and food safety. Users can purchase any combination of modules to meet their business’ needs.

SynergySuite’s sales analysis module includes customizable dashboards, which can be adapted to suit different roles, enabling users to monitor specific critical KPIs, as well as daily operating profit report emails, automated alerts for critical events according to user-defined rules, and ad hoc reporting. Data is streamed in real time from biometric time clocks, the point of sale (POS), and more. The inventory control system allows users to view their inventory in real time, showing up-to-date stock levels, which assists with ordering optimization and theft or fraud prevention. Recipes can be stored centrally, and costed to manage margins for menu and supply price changes.

The time and attendance module of SynergySuite automatically generates timesheets from employee clock-in data, with biometric (fingerprint scanning) time clocks to prevent buddy clocking. Timesheets can be created based on sales forecasts and historical patterns, and staff can request specific or preferred shifts, vacation or time off, and shift swaps. The HR & staffing system covers the full employee lifecycle, from posting vacancies to hiring staff, carrying out performance reviews and appraisals, disciplinary processes, and more.
www.synergysuite.com

Pricing

Starting from
$75/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom

Supported languages

English
SynergySuite screenshotIntroducing SynergySuiteSynergySuite screenshotSynergySuite screenshotSynergySuite screenshotSynergySuite screenshot

SynergySuite reviews

Excellent
4

Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.8
  4.8
  4.8
  4.8
Les Higgins

The Fitzgerald Group

Used daily for 2+ years
Reviewed 2016-08-24
Review Source: Capterra

With multiple pubs and restaurants in different locations, it was difficult to account for inventory and manage our supply chain on a location-by-location basis. SynergySuite's inventory and purchasing software immediately changed this for us. The live inventory tracking kept us updated on the status of every location, and allowed for us to forecast and communicate our needs with suppliers. Would highly recommend this software to restaurants struggling to keep inventory straight. Working with Niall and his team of professionals has been a pleasure. I would be delighted to recommend Synergy and would welcome any queries from any potential new customers.

Pros
Being cloud based it is accessible from anywhere. Live information allows me to monitor the performance of our business' 24/7. The capabilities of the system to allow my team and I to build any report we need to analyse our business is superb.

Cons
None

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Great software that helped us scale our business fast

Used daily for 2+ years
Reviewed 2018-10-30
Review Source: Capterra

Pros
The software was easy to deploy at new sites. It is cloud based so have regular updates. The team are flexible, attentive and look to help out where they can. Staff could easily be trained and understand the software. The software was really flexible and helped us sclae our bsuienss from 5 to 70 sites.

Cons
Our SKU profile is quite unique as we have a huge range of rapidly changing rpoducts, otfen hundreds each week. Sometime the volume of SKU maintainace could be an issue and could slow the system down.

Response from SynergySuite


Thank you for your review! It's always good to hear feedback from our clients.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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John Roberts

Vital software for our restaurants' operations

Used daily for 2+ years
Reviewed 2016-07-26
Review Source: Capterra

Synergysuite is essential to our business. It streamlines our rostering and payroll services. It keeps our stock under control and streamlines all the financial functions for the business. It's flexible and adapts to our business.

Response from SynergySuite


Hi John, thanks for the awesome review! Happy to hear SynergySuite adapted so well to your business!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Noel Goddard

Huge savings & control across my business

Used daily for 1-2 years
Reviewed 2018-10-30
Review Source: Capterra

Pros
The App development has really helped our Management team control there wages & stay on top of costs

Cons
When working from the web based roster you cant add comments for payroll

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Simon Bailey

Great service for any restaurant!

Used daily for less than 6 months
Reviewed 2016-07-26
Review Source: Capterra

We implemented all the modules and couldn't be happier. We've been able to cut wasteful labor costs with automated timesheets and by taking advantage of the labor forecasting feature. The software has been incredibly positive for our company and we've started rolling it out to all our locations.

Response from SynergySuite


Thank you for the review Simon! Great to hear that using our time and attendance module has helped you cut costs!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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SynergySuite pricing

Starting from
$75/month
Pricing options
Subscription
View Pricing Plans

Sales analysis: $75 per outlet, per month

Inventory & purchasing: $150 per outlet, per month

Cash management: $75 per outlet, per month

Time & attendance: $75 per outlet, per month

HR & staffing: $75 per outlet, per month

Food Safety: $75 per outlet, per month

SynergySuite features

Automatic Notifications
Real Time Data

API (359 other apps)
Activity Dashboard (214 other apps)
Activity Tracking (160 other apps)
CRM Integration (132 other apps)
Calendar Management (180 other apps)
Custom Fields (147 other apps)
Customer Database (152 other apps)
Customizable Branding (192 other apps)
Customizable Reporting (160 other apps)
Customizable Templates (166 other apps)
Data Import/Export (175 other apps)
Electronic Payments (131 other apps)
Email Integration (186 other apps)
Mobile Integration (128 other apps)
Reminders (184 other apps)
Reporting & Statistics (226 other apps)
Social Media Integration (163 other apps)
Third Party Integration (212 other apps)

Additional information for SynergySuite

Key features of SynergySuite

  • User-defined dashboards
  • Automatic ordering
  • Employee scheduling
  • Shift swaps and approvals
  • Hazard Analysis Critical Control Point (HACCP)
  • Transaction reconciliation
  • Ad hoc reporting
  • Automatic alerts
  • Cash management
  • Compliance management
  • Recipe management and costing
  • Forecasting
  • Live inventory tracking
  • Invoice matching
  • Real-time data
  • Online staff records
  • Sales analysis
  • Supplier discount tracking
  • Automated timesheets
  • Biometric clocking
  • Staff lifecycle management
  • Daily operating profit reports
  • Time & attendance tracking
  • Cash flow management
  • Holiday and roster requests
  • Pricing update approvals
View All Features

Benefits

Users can customize their own dashboards, to monitor role-specific critical KPIs, with data updated in real time, alerts can be configured for critical events, and daily operating profit reports are emailed directly to users.

Integration with suppliers and real-time inventory tracking allows for automatic ordering of items before before stock runs out.

Recipes can be managed and costed to maintain margins through menu and supply price changes.

Automated timesheets are created through biometric clocking in and out, using employee fingerprints to prevent buddy clocking.

Staff records, resumes, work permits, and other documents can be uploaded and stored online, and users can also view hourly wage costs compared with sales.

Food Safety capabilities include food delivery temperature alerts, fridge and freezer temperature monitoring, and food temperature checks through cooking and cooling.

Cash flow between the register, safe, and bank account can be monitored, and alerts generated for cash variances.