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TimeTap
5
168
4
69
3
19
2
2
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
HIPAA-compliant scheduling for complex booking needs
Table of Contents
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TimeTap - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
TimeTap overview
Based on 260 verified user reviews
What is TimeTap?
Reviews for TimeTap come from a wide variety of industries, including health, wellness and fitness (11% of reviewers), education management (6%), and financial services (6%). The most frequent use case for TimeTap cited by reviewers is appointment scheduling (75% of reviewers).
What do users say about TimeTap pricing?
Most reviewers indicate that TimeTap provides good value for its features, and they appreciate the scalable plans and robust free trials. Some users report that advanced features and support require costly upgrades for larger organizations.
Starting price
per month
Pros & Cons
Appointment Scheduling
Customer Support
Client Support
User Interface
TimeTap’s user interface
TimeTap review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.3
Ease of use
4.3
Customer support
4.6
Reviews sentiment
What do users say about TimeTap?
Users report TimeTap streamlines appointment scheduling, reduces back-and-forth communication, and offers flexible customization for different business needs. They find the automated reminders, calendar syncing, and client self-booking features helpful for improving organization and minimizing no-shows, though some mention a learning curve and occasional glitches. They appreciate the responsive customer support, noting that issues are addressed quickly and onboarding assistance is valuable. Some say the pricing is fair, especially with the free trial, but feel advanced features can become costly for larger teams. They think the interface could be more modern and intuitive, but value its overall functionality.
Select to learn more
Who uses TimeTap?
Based on 260 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
TimeTap's key features
Most critical features, based on insights from TimeTap users:
All TimeTap features
Features rating:
TimeTap alternatives
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TimeTap pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- 2-Way Calendar Sync
- Accept Payments
- Customizable Emails
- Customizable Reports
- Custom Pre-Booking Forms
- Private Service Schedulers
- Shared Rooms
- Text Messages
- Unlimited Appointments
- Unlimited Classes
- Unlimited Clients
- Up to 10Gb File Uploads
- Priority Phone & Email Support
- Salesforce Integration
- Dedicated Text Number
- Recall Campaigns
- Automated Messaging Triggers
- Custom Booking Sites
- Vanity URLs
- Waitlist
- Courses
- Screening Questions
- Disclaimer Forms
- Zip Code Filter
- Custom Security Levels
- Intelligent Travel Time Calculator
- Internationalizations (Translations)
- Open API
- Signed BAA for HIPAA Compliance
- Reporting
User opinions about TimeTap price and value
Value for money rating:
Of 24 reviews that provide robust commentary on TimeTap's price and value, mention it in a positive light.
Most users consider TimeTap to offer good value for money, highlighting its affordable pricing, robust free plan for single users, and generous free trial that includes access to all features. They say the software’s variety of plans allows businesses to scale as their needs grow. Reviewers appreciate that the free version is suitable for startups and small businesses, though some users report that advanced features and multi-user support require paid plans, which can become costly for organizations with more complex needs. Some reviewers find that certain features, like phone support, are only available on higher-tier plans.
, and
TimeTap integrations (7)
Integrations rated by users
We looked at 260 user reviews to identify which products are mentioned as TimeTap integrations and how users feel about them.
Integration rating: 4.3 (5)
“Not necessary, but appreciated.”
Wyatt H.
owner teacher
Integration rating: 5.0 (1)
“No real need to integrate them.”
Stephanie D.
Owner
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“To process client payments”
Candace M.
Co-owner and CEO
Other top integrations
TimeTap customer support
What do users say about TimeTap customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of TimeTap customer support.
The majority of users praise TimeTap's customer support for being highly responsive, friendly, and quick to resolve issues.
A number of users appreciate the availability of live chat and real-time assistance, making it easy to get help promptly.
Frequently reported by users, support staff are knowledgeable, patient, and provide clear, personalized guidance during onboarding and beyond.
Widespread user sentiment highlights the helpful documentation, tutorial videos, and willingness of support to go beyond generic answers.
Support options
Training options
To see what individual users say about TimeTap's customer support, check out the review snippets below.
“I'm actually planning to get the business subscription. And they do have personalized support, so I will get help to navigate the app and ask questions if necessary.”
Luciana D.
Founder
“The customer experience has been really positive and a big upgrade from our previous manual processes. ”
Amber L.
Reporting Officer
“I need to call the support center to make changes because I'm not comfortable making changes. ”
Adriana P.
IAR
TimeTap FAQs
TimeTap has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers
These products have better value for money
Q. What is TimeTap used for?
TimeTap is a highly customizable, HIPAA-compliant appointment scheduling platform designed for organizations that require secure, flexible, and rules-based booking workflows. Trusted by healthcare, telehealth, government, and professional services organizations, TimeTap supports complex scheduling needs without sacrificing ease of use. Organizations can create branded booking sites that can be linked or embedded on their website and social media channels, allowing clients to schedule appointments directly. TimeTap securely captures required client information and documents as prerequisites before appointments are confirmed, supporting compliance and operational efficiency. Automatic confirmations, reminders, and follow-up messages reduce no-shows and improve communication. Multiple staff calendars and locations can be consolidated into a single booking experience, while individual schedules and availability rules are maintained. TimeTap also supports waitlists, payments, and intelligent travel-time calculations using Google Maps to adjust availability dynamically. Built for global use, TimeTap detects and adjusts for time zone differences automatically. With HIPAA and GDPR compliance at its core, TimeTap delivers the control, security, and automation needed to manage high-volume, mission-critical scheduling at scale.
Q. Does TimeTap support mobile devices?
TimeTap supports the following devices:
iPhone, iPad, Android
Q. What level of support does TimeTap offer?
TimeTap offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base
