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Upvio Logo

Upvio

4.7
(54)

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The Most Efficient Practice Management Solution Ever Made

(9)

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Upvio Features

Features Summary

Functionality

4.8

/5

54

Total features

153

21 categories

Upvio features

API
Access Controls/Permissions
Action Item Tracking
Activity Dashboard
Alerts/Notifications
Appointment Management
Appointment Scheduling
Attendee Management

Common features of Scheduling software

API
Access Controls/Permissions
Activity Tracking
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Availability Management
Booking Management

Price starts from

39

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.8

/5

54

Price starts from

39

/user

Per month

learn more

Total Features

153

Unique features

  • Conferencing

  • Staff Management

  • Multi-Language

  • SSL Security

Functionality

4.7

/5

5.5K

Price starts from

16

Per month

visit website

Total Features

118

Features in Common

72

Unique features

  • Driver Scheduling

  • Revenue Management

  • Template Management

  • Activities Booking

Functionality

4.5

/5

3.4K

Price starts from

10

/user

Per month

learn more

Total Features

46

Features in Common

42

Unique features

  • Activity Tracking

  • Real Time Data

  • Customizable Reports

  • Schedule Distribution

Common Upvio comparisons

Upvio logo
Acuity Scheduling logo
UpviovsAcuity Scheduling
Upvio logo
FlexBooker logo
UpviovsFlexBooker

Reviewers who mentioned features said:

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Alexandra N.

Marketing and Advertising, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great- I am so happy I found it!

Reviewed 3 years ago

I love it. This is the second software- after airtable- that I couldn't live without.

Pros

I absolutely love Cogsworth- I tried Calendly before and hated it. The pricing is similar, but I find the UI so much more intuitive than Calendly's. I especially like the "generate email signature" feature. It has saved ua a lot of money, because we originally wanted to hire someone to do signatures for us.

Cons

Some integrations aren't as flawless as google cal or zoom- especially ms teams (which we tried before zoom; but this might as well be ms teams, not cogsworth), but we found a way it works for us.

Al
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Ann-louise v.

Education Management, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Poor support and complex system ad-on charged

Reviewed 2 years ago

On sending complaints to Cogsworth regarding the complexity of setups and services not working. Quick to jump on for extra money 99$ to provide support. For any business ecosystem to work there must be a level of support provided even just through a help desk on the platform, to troubleshoot even those who have been trained. As management, when I complained my subscription was canceled even though the subscription had 4 months left with only 7 days notice. I think as a business be careful with such behaviors, as it will have great cost implications. I will most likely recommend going for a business with a better-developed support service and professional manners and processes in dealing with complaints.

Pros

My customers found the booking system useful.

Cons

Poor support, complex setup, and calendar integrations. Very expensive add-on services. Poor training materials and uses. Very unprofessional staff to connect with.

Vendor response

We provided many hours of free setup and service to this client. The client used the platform for over a year. Then there was a handover and the client, despite multiple suggestions refused to learn the new platform.

BN
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Brian N.

Online Media, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fast and easy scheduling tool with a wide range of applications

Reviewed 3 years ago

I am a consultant helping other business with digital strategy. I often recommend and implement solutions. I did several demos with bigger players before finding Cogsworth -- and never looked back. Have completed one implementation using their SaaS model and expect to do many more in the future using that approach and their API.

Pros

Agile team making continual improvements to the service. Easy to implement and learn. Company does an awesome job listening to its customers. End user experience of booking an appt.

Cons

We found a few bugs, but were thrilled to see all of them fixed within a couple days of reporting them.

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Sirarpi S.

Marketing and Advertising, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The most time-saving and flexible software I could have found

Reviewed 5 years ago

When I was having a research on what to use for my appointments, the name itself was eye-catching and positive to me so I got interested and captured with Cogsworth. It reminded me of my childhood, winter time, watching Beauty and the Beast where there was this Cogsworth character. Cogsworth.com gave me the impression I am safe and will manage my time effectively. Whenever I get an email with the name of the company, it kind of relieves my stress. I am a digital marketing specialist and making appointments is one of the key indicators on how professionally I can handle my meetings without spending more time.

Pros

1. No credit card required when signing up Lots of times I didn’t sign up for a tool or a service as they required a credit card and after the trial, took money from my card without any notification. 2. It is very easy to set up 3. You can schedule multiple events 4. The form is easy to fill out 5. It is cloud-based which means I don’t have to download an app (I am always low on memory) 6. You can ask questions to the people you are going to have an appointment with

Cons

You don't have the ability to change the way the form from one question at a time to displaying all questions at once.

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Nelli A.

Marketing and Advertising, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A software worth having

Reviewed 5 years ago

Even if I change my workplace, I would recommend Cogsworth in new workplaces as it is really time-effective and worth having.

Pros

I started using Cogsworth by chance as the company I am employed in, is using it. I remember having a time management meeting and were brainstorming how to reduce time spent on administrative tasks. As we spent too much time on making international calls, writing too many emails for scheduling a single appointment, was one of the most time-consuming tasks. One of the employees suggested using an appointment scheduling software and based on her previous experience, we chose Cogsworth. Now we concentrate our marketing and sales efforts on more important tasks; the times of sending three to four emails is gone.

Cons

The analytics needs to be improved. Information like who intended to schedule an event but left it undone or halfway. It will help me analyze their behavior and check if there is any step the user is avoiding to fill in.

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Sahakanush S.

Health, Wellness and Fitness, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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No back-and-forth emails needed!

Reviewed 5 years ago

Problems that Cogsworth solved for me a) Saved my time b) Makes everything look more professional c) No need for an assistant d) No missed appointment

Pros

Cogsworth website is very easy to navigate and find the information you need. When I signed up, it was really fast to send an email and verify my account. This step was very fast and easy, I liked it a lot. This was my first impression of Cogsworth and for me, it showed the care and attention for their product and their job the team has. Scheduling is so simple and lets me do everything in no time

Cons

I would like the free plan to have more features than it has now. I tried the "Solo" plan and it was difficult to come back to the basic plan. I would really love to have email follow-ups.

TS
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Tamara S.

Health, Wellness and Fitness, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very useful to manage time and have organized, scheduled days and events

Reviewed 5 years ago
Pros

While making an appointment, Cogsworth step by step guides you on what to do and on the third step, it gives you the overall image of the appointment. You see the date, time, the city and the country you are in, you also see similar information of your partners. If you want to have more information on the person contacting you, you can ask them questions like "What's your name?", "What's your email"? "What's your phone number?" and other necessary questions for knowing who you are going to have an appointment with. For a doctor, this is very useful as I can add questions to know which patient has a certain problem. You will never miss anything as you get notifications. You can even choose to get an SMS if you are going to be without an internet for a while.

Cons

The software doesn't support Indian specific payment gateways

HW
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Hannah W.

Medical Practice, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cogsworth is a great choice for your scheduling needs

Reviewed 3 years ago

As a medical practice that had to switch to virtual appointments when COVID-19 hit, Cogsworth has been immensely helpful in all of our scheduling and booking needs. It was easy to get set up and has been a huge asset to our practice as we were easily able to connect our telehealth video platform to the appointment bookings.

Pros

The software is very user-friendly and has many customizable options making it look and feel like part of your website - not a third party scheduler. The customer support team is fantastic - they have always solved my problems within 24 hours whether it was clarification needed on my end or making an update to the software.

Cons

Add-ons are a little confusing, but all it takes is asking the support team for clarification.

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Marcela P.

Computer Software, 201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easier to do business and improve conversion rates

Reviewed 5 years ago
Pros

When a person wants to connect with you and make an appointment after the lead chooses the topic of the appointment, my available date and time slot, I ask for their name and the email so that I can send them customized emails. This is a good way of lead nurturing as you know that if the lead contacted you, wants an appointment with you, he is already in the consideration stage and all I need to give...

Cons

I find it difficult to find something I would say I don’t like. I am happy with the features.

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Tigran Y.

Information Technology and Services, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It is a good software for managing your business, personal and other schedules.

Reviewed 5 years ago

When at first I read the name, I have not thought that it is a page for making notifications and setting up a personal schedule. But after registration, it was much easier because it has an even short tutorial about how to use the software. Also, it has many different ways of making meetings, and you can plan your whole day. Cogsworth solved lots of my scheduling and appointment issues, saved lots of my time and efforts on connecting with my colleagues and clients. It is a good software for managing your business, personal and other schedules.

Pros

It is very fast and easy to set up a meeting or change something in the schedule. Also, the website can be connected to users mail, and it will notify them about your upcoming meetings. It makes their job easier and they don’t have to make lots of clicks, go to a landing page.

Cons

It doesn’t have email marketing as part of the platform. I do get notifications about my scheduled events but as a marketing strategy, they don’t send emails like newsletters, reminders to upgrade to the paid plan and so on.

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Hamlet M.

Education Management, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I wish I Discovered Congsworth erlier

Reviewed 5 years ago
Pros

I used to write thousands of emails to people I needed to make appointments with. When I first leant about Cogsworth, I thought it would just save a couple of minues of my time. But it turned out that I saved lots of time, not just a couple of minutes! Also, I am not good at soft skills so writing emails is usually a torture for me. I need to check everything thousands of times before sending it. Now, with Cogsworth, I just embed it in my email and the person chooses an available time slot. Additionally, sometimes I add some questions for the person to answer and it helps me sound more professional, as though I never forget anything.

Cons

I find it difficult to mention something that is a downside for me. Perhaps the only thing is I would like it to have a whitelabel. But it's not disturbing for me so I am satisfied with what I have.

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Sofia M.

Professional Training & Coaching, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Super easy to use, great way to schedule!

Reviewed 6 years ago
Pros

I am able to completely customize my availability within the system. It also links to my Google calendar, so it updates itself when I make certain times busy on my schedule. I also like that it sends an automated accept from the person scheduling with me, that way I don't have to scratch and claw to grab that accept.

Cons

I wish Cogsworth synced with my Gmail to create a full calendar view within my email so my clients don't have to go through the trouble of clicking the link, then finding the day and time.

TM
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Tigran M.

Information Technology and Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect for startups

Reviewed 5 years ago
Pros

There are a couple of services our startup has and with Cogsworth's help, we are able to let our customers choose the service they want to talk about. As we get their emails, it becomes easier for us to contact them as leads. Our team has scheduled working hours so the job

Cons

There is no appointment buffering; I hope it will be released soon.

AR
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Verified reviewer

Accounting, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Robust team scheduling management for our practitioners

Reviewed 2 years ago

We love the scheduler and telemed product and support team is great. Very knowledgeable, super responsive.

Pros

Solid automation of patient engagement. The team went out of their way to help us set up, train everyone on it and make sure we implemented it correctly. They also advised with PMS integration. We found that it was better to get specialist schedulers and tele software rather than all in one PMS that does a many things but not too well.

Cons

Would love more reporting. Right now we need to use CSV or API to do that.

AR
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Verified reviewer

Marketing and Advertising, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Reliable online booking

Reviewed 2 years ago

Overall it's a well developed and feature rich booking app but make sure you know what you need otherwise the extra add-ons could add up.

Pros

I was particularly impressed by the number of options for tweaking the appearance of public facing booking pages which allowed me to get the branding and messaging exactly right for my business. The booking flow is very user friendly and well designed.

Cons

My biggest gripe is the number of add-ons with some developments only accessible by paying more which is often a monthly fee.

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Brent R.

Marketing and Advertising, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A well-polished scheduling app

Reviewed 5 years ago

I've enjoyed using Cogsworth so far. I have been looking for an easy to use scheduler for a while, and Cogsworth is the first I've used where the product was ready AND the price was still reasonable.

Pros

Cogsworth is full-featured and ready for primetime. While it might not have every single feature out there, it's pretty robust and flexible. I love that I can embed my scheduler in my live chat or anywhere else on my site, or a popup. I also love that I can set up flexible notifications and reminders for both me and the client. The app is easy to use and doesn't get in the way, and the onboarding is excellent.

Cons

No payment processing yet. I'm told this is coming at some point, but this is a huge feature and will help make things better. You can use a third party processor if you know how to set up webhooks, but it would be nice to be able to do it right in Cogsworth.

PC
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Phillip C.

Design, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Non-hassle way to get online appointment

Reviewed 5 years ago

Will consider to move away because of their pricing strategy

Pros

Is easy to configure (using their drag-drop form builder) and start accepting online bookings (embed or url-based), which 2-way sync with our gmail. The form widget has a clean and non-clutter UI, which is a big plus - no distractions.

Cons

Every seemingly small features like booking redirection, pretty url, Google analytics tracking, etc is chargeable. Though it dont seem much but everything adds up quickly.

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Artavazd A.

Information Technology and Services, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Sync with calendar and wait for it

Reviewed 5 years ago

Now I am happier with my productivity and this is mainly due to Cogsworth

Pros

Now it is much easier for me to have meetings. As a developer, I am an introvert with poor writing skills. This tool solved my problem of getting stressed every time I had to write an email for an appointment

Cons

I just needed a tool to embed in my emails and synchronize my calendar and I am happy with these. To understand what needs improvement, I guess one needs to use all of the features

AR
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Verified reviewer

Computer Software, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Solid API - much cheaper than cronofy

Reviewed 2 years ago

Well documented restful API with easy integrations to calendar sync.

Pros

We needed a scheduling solution for our marketplace, so we signed up to a bunch and finally settled on Cogsworth. Good interface, solid API and SDK.

Cons

Would love to have prorated billing as it is a bit annoying having to buy credits each time.

BS
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Brian S.

Management Consulting, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great experience!

Reviewed 6 years ago
Pros

After looking through other similar programs, I found Cogsworth to be the one that could offer me exactly what I needed and at a competitive price. Not only does Cogsworth allow me to schedule multiple events with subsequent follow up emails and such, but it also links up to my Google calendar so I am always up to date about what is going on. I love that it is user-friendly and that I am able to navigate very easily through my dashboard.

Cons

The only con I would have is that it doesn't seem as if I can separate my events on Cogsworth to separate events on Google Calendar. It only allows me to link to one calendar on Google.

AR
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Verified reviewer

Automotive, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Works well for my practice

Reviewed 2 years ago

I wanted something that made it easy for patients to schedule outside of working hours and was hipaa compliant.

Pros

Patients can confirm & reschedule their appointments remotely. Less back and forth

Cons

Would like more native integrations.

KP
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Kate P.

Health, Wellness and Fitness, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Stupendous customer service

Reviewed 2 years ago

I am starting a new clinic as an Osteopath. I was looking for a nice looking, light and response booking system, but also needed somewhere to write patient notes and compile new patient forms. The support and ideas I received from [SENSITIVE CONTENT] was amazing, I was so touched by her attention to detail and professionalism in letting me know how Cogsworth could work specifically for me. I am interested in coming back to Cogsworth once you improved Australian healthcare integrations and introduce electronic medical records, which I understand is on the cards. I know that [SENSITIVE CONTENT] would give me amazing support during the learning process.

Pros

I love how the booking system looks, and how it can appear as a pop up on your website.

Cons

I would like a patient records section and patient history form that can be sent in advance of appointments.

RR
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Rodney R.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Outputs are remarkable

Reviewed 6 years ago
Pros

Customers book their dental appointments by using this software, outputs are remarkable. Confirmation comes automatically on the phone number and email. The tutorial video is really helpful.

Cons

Processing of the website is quite slow, optimization is required.

MS
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Marine S.

Information Technology and Services, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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very useful

Reviewed 5 years ago

Cogsworth saves my time and calendar synchronization is pretty easy

Pros

Cogsworth has been very effective in terms of managing my meetings and office hours. We are getting more and more clients and not having to write them thousands of emails saves my time. Embedding Cogsworth in my email, adding it to my Google calendar is just what I need.

Cons

I would like it to have a watermark. And also, there are some payment gateways not available.

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Dan S.

Management Consulting,

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Fantastic product for time scheduling - love that it has embed feature for websites.

Reviewed 6 years ago
Pros

Love the product so far - great price for building forms, SMS reminders and email follow-ups. Have enjoyed using the product so far and will continue to use. Customer service has been great too.

Cons

Wish it could integrate with more tools such as Zapier but sure there will be more features soon. Not very intuitive at first but can pick up fairly quickly.