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Zaui
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Making reservations easy for tourism companies
Table of Contents
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Zaui - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Zaui overview
What is Zaui?
Zaui Software is a web-based reservation management solution which enables businesses to manage and streamline booking operations related to tours and activities. Its point of sale (POS) system helps centralize data and grow customer networks through automation of wholesaler and commission-based sales processes.
Primarily catering to shuttle businesses and tour, activity and rental operators, Zaui Software helps optimize revenue and costs by allowing users to display and sell their products and services through several marketplaces and travel companies networks such as Expedia, Viator, TripAdvisor, Musement, GetYourGuide, Klook and Reserve with Google. Primary features include operations handling, inventory & pricing management, an eCommerce booking engine, affiliate/agent booking, vehicle & route administration, and more.
Zaui Software facilitates integration with several third-party applications used to manage payment processing, waivers, taxation, and configuration, plus hardware such as credit card readers, Bluetooth cash drawers, ticket printers, receipt printers, and more. A native mobile apps for Android facilitates the management of operations from anywhere.
Key benefits of using Zaui
• Zaui Software facilitates the management of tours and activities by helping users track inventory, seat availability, activity restrictions and policies, seasonal pricing, and more.
• Businesses can use the reporting module to perform audits on reservations, manage information on inventory, companies, transactions, analyze trends and generate forecasts.
• Zaui Software provides a CRM tool which enables enterprises to manage customer information, purchase profiling, outside sales agent activities, demographics and more.
• The staff and resource scheduling module enable shuttle owners to schedule staff on activities, track and manage their fleet, and assign vehicles, drivers and guides on tours.
Starting price
Pros & Cons
Responsiveness
Reservations
Navigation
Zaui’s user interface
Zaui pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.1
Ease of use
4.1
Customer support
4.5
Reviews sentiment
What do users say about Zaui?
Reviewers appreciate Zaui for its responsive and knowledgeable customer support, noting that staff are patient, professional, and quick to resolve issues. They feel onboarding and ongoing assistance are exceptional, with support teams helping them maximize the software’s capabilities and providing consistent guidance. Some mention occasional inconsistencies in support quality and difficulties with refund requests.
Users say Zaui streamlines booking processes, making online reservations and management easy for both guests and operators. They find the system user-friendly for daily tasks, though some report initial setup challenges and occasional complexity in editing or customizing features.
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Who uses Zaui?
Based on 54 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Zaui's key features
Most critical features, based on insights from Zaui users:
All Zaui features
Features rating:
Zaui alternatives
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Zaui pricing
Value for money rating:
Starting from
No pricing info
User opinions about Zaui price and value
Value for money rating:
To see what individual users think of Zaui's price and value, check out the review snippets below.
Antonio M.
Owner
Pieter d.
Owner
Zaui integrations (16)
Zaui customer support
What do users say about Zaui customer support?
Customer support rating:
We analyzed 23 verified user reviews to identify positive and negative aspects of Zaui customer support.
Widespread user sentiment highlights Zaui's responsive and knowledgeable support team that resolves issues quickly.
A significant portion of users appreciate the patience, professionalism, and customer-focused approach of Zaui's support staff.
Support options
Training options
To see what individual users say about Zaui's customer support, check out the review snippets below.
“representative teams have been incredible in supporting our business, teaching us to better use the software and answer our many, MANY questions along the way.”
Jillian W.
Owner / Marketing Manager
“The staff are exceptional at helping figure out any issues and getting them resolved quickly.”
Tyler T.
Owner
“The on-boarding and support teams are very responsive and go above and beyond what one would expect.”
Kelsy E.
Reservations Assistant
Zaui FAQs
Zaui has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Zaui?
Zaui has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Zaui support?
Zaui supports the following languages:
Korean, Norwegian (Bokmal), French, Chinese (Traditional), Hebrew, Spanish, English, Italian, Arabic, Chinese (Simplified), German, Russian, Japanese
Q. Does Zaui support mobile devices?
Zaui supports the following devices:
Android, iPad, iPhone
Q. Does Zaui offer an API?
Yes, Zaui has an API available for use.
Q. What other apps does Zaui integrate with?
Zaui integrates with the following applications:
authorize.net, PayPal, Google Analytics 360, Zapier, Smartwaiver, Bazaarvoice, Stripe, Routific, CartStack, Twilio
Q. What level of support does Zaui offer?
Zaui offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Phone Support
