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Contact Center Software
Last updated: April 2026
32 software options
Sponsored
Zendesk Suite
5
2.2K
4
1.3K
3
319
2
64
1
53
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
CallTools
5
136
4
12
3
6
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one predictive dialer & inbound call center solution
Read more about CallTools
Creatio CRM
5
106
4
23
3
2
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
New era CRM to manage all customer and operational workflows
Read more about Creatio CRM
servis.ai
5
49
4
19
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Powerful, easy-to-use BOMP your whole team will love.
Read more about servis.ai
Replyco
5
17
4
2
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Win Back 50% of Time Lost Messaging Customers
Read more about Replyco
Lime CRM
5
48
4
89
3
7
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A visual and user-friendly CRM customised to your needs
Read more about Lime CRM
Apptivo
5
391
4
252
3
51
2
9
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
Read more about Apptivo
Bright Pattern
5
83
4
16
3
5
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud Contact Center Software with Embedded AI
Read more about Bright Pattern
Superchat
5
237
4
37
3
2
2
1
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The comprehensive messaging suite for your business.
Read more about Superchat
SalesExec
5
17
4
5
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
SalesExec for Call Centers and Sales Teams
Read more about SalesExec
Efficy CRM
5
26
4
44
3
14
2
4
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Pay-less for more. Europe's most flexible CRM
Read more about Efficy CRM
User.com
5
28
4
5
3
1
2
0
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The engine of growth. An all in one solution for user data.
Read more about User.com
LiveAgent
5
1.2K
4
450
3
46
2
6
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multichannel Help Desk Solution with Powerful AI Features
Start with a 1 month free trial, no credit card required.
Read more about LiveAgent
Voiptime Cloud
5
62
4
18
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Great contact center software for SMB and Enterprises
Read more about Voiptime Cloud
HaloCRM
5
3
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for managing customer service operations
Read more about HaloCRM
Dialpad
5
289
4
170
3
52
2
16
1
35
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud communications system for enterprise businesses
Read more about Dialpad
Front
5
202
4
57
3
13
2
7
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled customer service platform for collaboration
Read more about Front
Readymode
5
102
4
23
3
6
2
2
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based, all-in-one predictive dialer for outbound sales
Read more about Readymode
TeamSupport
5
496
4
291
3
53
2
6
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer support solution for B2B SaaS
Read more about TeamSupport
InfoFlo
5
59
4
28
3
6
2
0
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
HIPAA compaliant case management software
Seamlessly manage all your client goals, referrals, documentation, events, classes, and activities within a single platform—eliminating the need for multiple tools.
Read more about InfoFlo
Vivantio
5
83
4
68
3
24
2
3
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Flexible Software. Focused Service.
Read more about Vivantio
Bitrix24
5
454
4
351
3
120
2
29
1
30
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All in one business management workspace
Read more about Bitrix24
Kustomer
5
54
4
22
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern Customer Service Software For Customer-First Brands
Read more about Kustomer
Helpshift
5
10
4
12
3
4
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital customer service platform and ticketing system
Read more about Helpshift
Initiative CRM
5
19
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM for B2B companies
Read more about Initiative CRM
