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Top Rated Contact Center Software with Call Recording in 2026 - Page 8

Last updated: March 2026

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276 software options

CallMiner Eureka logo

Global leader in conversation intelligence to improve CX

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CallMiner delivers the industry’s most comprehensive, AI-powered conversation intelligence platform to analyze omnichannel customer interactions – including calls, chats, emails, surveys and more – at scale to improve operational efficiency and customer experience.

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OnviSource OmVista logo

Turn Data to Insights to Actions with OmVista

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OmVista is a comprehensive data-to-action platform that helps businesses transform and achieve excellence across critical areas. By capturing and unifying dispersed data, analyzing it to uncover valuable insights, and automating actions based on those insights, OmVista empowers organizations to enhance workforce performance, customer loyalty, and overall productivity.

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VHT Callback logo

Callback services and alternatives to waiting on hold

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VHT provides virtual queuing capabilities and callback services that help improve customer service experience across finance, healthcare, retail industries, etc

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ConneXio logo

Cloud-based customer interaction management software

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ConneXio is a cloud-based customer interaction management system that helps businesses manage contact database, priority call routing (PCR), agent scripting, and more. The automated call distribution (ACD) system enables administrators to automatically distribute incoming calls to available agents.

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Dextr logo

Contact center as a service (CCaaS) solution

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Dextr is a contact center as a service (CCaaS) solution by Amazon Connect that combines a full-featured agent call control and supervisor interface with a library of cloud services. The solution leverages Amazon Connect and the Amazon eco-system to drive contact center as a service solutions.

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CallBlitzer logo

Voice broadcasting platform for political campaigns & more

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CallBlitzer is a voice broadcasting platform with built-in dialer system that enables political campaigners to efficiently reach as many voters as possible

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Voximplant Kit logo

Intelligent cloud contact center for your evolving business

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Voximplant Kit is an all-in-one omnichannel cloud call center platform that automates inbound and outbound calls. It supports various communication channels including voice, SMS, and messaging channels like WhatsApp, Facebook Messenger, Webchat, and more. Request 14 days of free trial here.

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Clarity Connect logo

Full-featured contact center native to Skype for Business

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Clarity Connect is a full-featured contact center native to Skype for Business.

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MiContact Center Business logo

Cloud contact center solutions

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MiContact Center from Mitel includes a range of basic and advanced solutions for contact centers of all sizes. There are several solutions covering informal contact centers, small contact centers, large-scale contact centers, outbound contact centers, and Microsoft Lync-based contact centers.

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Quvu logo

IVR and predictive dialer software

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Quvu is a transformational cloud-based contact center management solution that helps businesses deliver real-time analytics, dialer, and Ofcom compliance. Key features include a predictive dialer, call recording, Interactive Voice Response (IVR), queue management, and role consoles.

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Gnatta logo

Customer engagement tool for omnichannel communication

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Gnatta is a customer engagement software designed to help businesses of all sizes manage client communications across multiple channels such as Instagram, Facebook, Twitter, email, and more on a centralized platform. Administrators can sort conversations based on date or time.

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yoummday logo

work@home technology platform for CX outsourcing

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Proprietary work@home operating system is a technology platform that combines workforce recruitment, training, scheduling, and management with a CX marketplace. Companies get access to a comprehensive outsourcing software solution and access to a global workforce of over 8,500 freelancers.

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CC4Teams logo

Cloud-based customer contact enablement solution

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CC4Teams is a cloud-based customer contact enablement solution that optimizes customer engagement, streamlines workflows, and streamlines service efficiency.

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VoxDesk logo

Call center software for enhancing customer experience

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With Voxdesk's best-in-class call center software, you can automate calls, improve team efficiency, and enhance customer experience. It includes features like a predictive dialer, automated voicemail drops, chrome extension, and call analytics. It helps organizations to generate more leads.

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NFON Contact Center logo

AI-enabled solution for omnichannel customer support.

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NFON Contact Center Hub: AI-driven omnichannel support for faster, smarter, and secure GDPR-compliant top experiences in the cloud.

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Knowlarity logo

Communicate. Collaborate. Accelerate.

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Knowlarity is a leading cloud communication company that offers intuitive solutions such as virtual numbers, cloud contact centers, IVR systems, AI-powered speech analytics, chatbots/voicebots, TrueCaller verified business calling, WhatsApp Business API, and more.

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LiveOps logo

On-Demand Customer Service and Support Solutions

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A web-based platform that enables communication via Voice, email, chat, SMS, Facebook and Twitter with the help of an integrated customer interaction database. It has features such as scalable contact center solution using a pay-as-you-go model customize reports, design IVRs and more.

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Xperience logo

Cloud-based contact center solution

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Altitude Xperience is a cloud-based contact center solution that provides real-time? analytics support to campaign managers

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Callmaker logo

Automatic callbacks for website visitors within 25 seconds

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Callmaker provides companies with call ordering widgets and automatically calls website visitors within 25 seconds of their phone number being submitted

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iPlum logo

VoIP app for calls, secure text & phone tree communication

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iPlum is used by busineses in healthcare, financial, sales, customer service, real estate, hospitality and more.
The iPlum provides calls, secure text & phone tree communication. We solve the privacy problem of professionals doing business calling & texting with their smartphone.

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Dialics logo

Inbound Call Tracking Software

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Dialics is a call tracking software that enables organizations to successfully plan marketing tactics and get leads for conversion

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RapportCMS logo

Complete Call Center Solution

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RapportCMS is a cloud-based solution that enables contact centers to manage multi-channel transactions, routing, scheduling, data transfers, payroll, and more.

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Audara logo

AI-Driven Omnichannel Contact Center Platform

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Audara delivers 360° omnichannel communication across voice, chat, video, and WhatsApp. SmartAgents, AI Copilot, and autonomous QA drive intelligent automation, quality, and CX excellence at scale.

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Mosaicx logo

Virtual agent and messaging outreach

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Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

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Observe.AI logo

The Conversation Intelligence Platform for Contact Centers

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Observe.AI is the fastest way to boost contact center performance with live conversation intelligence. Built on the most accurate AI engine in the industry, Observe.AI uncovers insights from 100% of customer interactions and maximizes frontline team performance.

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