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Customer Communications Management Software
Last updated: April 2026
11 software options
Sponsored
Pipedrive
5
1.9K
4
888
3
138
2
34
1
27
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
Read more about Pipedrive
Zendesk Suite
5
2.2K
4
1.3K
3
319
2
64
1
53
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
Bitrix24
5
454
4
351
3
120
2
29
1
30
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All in one business management workspace
Read more about Bitrix24
Freshdesk
5
2K
4
1.1K
3
164
2
32
1
17
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Read more about Freshdesk
InfoFlo
5
59
4
28
3
6
2
0
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
HIPAA compaliant case management software
Seamlessly manage all your client goals, referrals, documentation, events, classes, and activities within a single platform—eliminating the need for multiple tools.
Read more about InfoFlo
Demandforce
5
27
4
16
3
10
2
7
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Attract, Retain, and Grow with Demandforce solutions.
Read more about Demandforce
Broadly
5
280
4
45
3
7
2
2
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online review & reputation management for small businesses
Read more about Broadly
17hats
5
82
4
36
3
13
2
1
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Premier Small Business Management Platform
Read more about 17hats
Keap
5
613
4
418
3
149
2
57
1
61
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
An all-in-one CRM, sales and marketing automation solution
Read more about Keap
servis.ai
5
49
4
19
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Powerful, easy-to-use BOMP your whole team will love.
Read more about servis.ai
Kommo
5
116
4
50
3
15
2
6
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Messenger-based sales tool for SMBs and entrepreneurs
Read more about Kommo
