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Customer Communications Management Software - Page 3

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Kommo logo
4.4
(155)

Messenger-based sales tool for SMBs and entrepreneurs

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Communicate with customers in a flash with Kommo’s one-click calling, full email sync, social media and messenger integrations. Built for SMBs and entrepreneurs.

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Kenect logo
4.7
(88)

Cloud-based reputation management software

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Kenect is a cloud-based reputation management software, which helps businesses engage with customers, generate online reviews, and capture payments through text messages. It enables employees to send text messages to customers via an inbox and route them to teams across various locations or departments.

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JivoChat logo
4.6
(102)

Live chat with agent apps for iOS & Android

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JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more

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11Sight logo
4.7
(82)

The shortest path to revenue.

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#1 Inbound Video Call Platform for Revenue Teams.

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BombBomb logo
4.4
(126)

Video messaging tool for more clear, effective communication

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Record, share, and track video messages to anyone, from anywhere, so you can communicate more effectively and efficiently. Get better engagement with your messaging so you can start more conversations, convert more leads, and increase your customer's success.

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OneSignal logo
4.7
(87)

Maximize Engagement. Minimize churn.

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OneSignal is a customer engagement platform that powers mobile push, web push, email, SMS, and in-app messages for developers and marketers. Designed to empower seamless communication, OneSignal offers tools such as customer journeys, A/B testing, analytics, personalization, segmentation, and more.

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CallingPost logo
4.5
(106)

Voice, text, and email message broadcasting software

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CallingPost is Fast, Easy, & Effective way to send communications to groups of all sizes. CallingPost is a MASS messaging service, sending communications by phone (pre-recorded voice), text (SMS), and/or email.

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ServiceNow Customer Service Management logo
4.3
(145)

Automate requests and deliver effortless experiences

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ServiceNow Customer Service Management (CSM) is a comprehensive product designed simplify and improve the customer service experience. With CSM, companies can streamline their processes, automate their workflows, and provide self-service options for customers to engage on their channel of choice.

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Missive logo
4.9
(60)

Collaborative inbox for teams

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Missive is a team inbox and chat tool that helps teams to collaborate across email, SMS, WhatsApp, Twitter, and other communication channels. The inbox provides a business-first collaborative experience.

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Sociocs logo
4.6
(85)

Customer communication tool for businesses

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Sociocs is a single customer communication inbox for businesses. Apart from other communication channel options, it provides many features for business text messaging, such as two-way text conversations, bulk messaging, auto messaging, click-to-chat by text, and more.

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17hats logo
4.4
(117)

The Premier Small Business Management Platform

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17hats helps freelancers and small businesses manage projects, marketing, contracts, accounting, online payments, and more. The centralized dashboard in the application displays action items, urgent notifications, upcoming calendar events, and weather forecasts to streamline daily operations.

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FreeAgent CRM logo
4.7
(72)

Powerful, easy-to-use CRM your whole team will love.

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FreeAgent CRM is a fully-featured CRM that helps your team get organized, gain visibility into day-to-day work, and get more done with a powerful, easy-to-use sales platform your sales team will actually love.

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Zipteams logo
4.7
(70)

Cloud-based customer communication platform

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An Adaptive and integrated sales engine, empowering internal sales teams to leverage artificial intelligence to accelerate growth, efficiency, and close sales execution gaps.

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OnePageCRM logo
4.8
(61)

#1 Action-Focused CRM Software for Small Business

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OnePageCRM is a simple CRM with a unique action-focused approach to contact and sales management. You can use this software to add tasks/reminders next to every contact and receive automatic notifications when the task is due. This helps you grow your business every day step by step.

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Upnify CRM logo
4.8
(62)

Web-based customer relationship management (CRM) solution

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Upnify CRM is a customer relationship management solution that allows business owners to keep track of their contacts, maximize business opportunities, and make their conversations more productive. The software supports managers in all phases of the sales process, from the beginning to the end.

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Zoho SalesIQ logo
4.5
(92)

Discover the future of customer engagement

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Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform to unify your marketing, sales, and customer support efforts. Increase your team's productivity seamlessly using powerful automation and chatbots to collect data and respond to queries.

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Mobile Text Alerts logo
4.6
(79)

#1 SMS Marketing Service for Businesses

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Mobile Text Alerts helps businesses grow their sales through SMS marketing. Our online dashboard and mobile app allows users to send and receive mass text messages, manage subscribers, segment lists, engage in 2-way conversations, connect integrations and interact with messaging analytics.

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JustCall logo
4.1
(160)

AI, but better

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JustCall is an AI-driven platform for instant Voice, SMS, WhatsApp connections. Streamlines workflows, integrates with 100+ CRMs, trusted by 6,000+ global firms. Features: call management, messaging, sales tools, real-time AI insights, CRM integration, global phone numbers in 70+ countries.

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Mailock logo
4.7
(62)

Secure emails with encryption and recipient authentication

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Exchange confidential information securely using your existing email setup. Encrypt messages and authenticate your recipients.

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Zenvia logo
4.5
(71)

An intelligent tool for creating automation flows

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Zenvia Bots is a Portuguese-language intelligent tool for the Brazillian market that can establish automation flows in a few clicks. With this solution, a company can serve its customers from multiple conversation channels, such as chat, WhatsApp, SMS, email, and Facebook Messenger, among others.

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Wethos logo
4.7
(54)

All in one software made for freelancers, by freelancers.

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On Wethos, you can take your proposal creation time from hours to minutes, create and send invoices to clients, and get paid - without ever having to switch tabs. Leverage Wethos' template library to scope your work and get paid.

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HelpDesk logo
4.6
(60)

Ticketing software for effortless customer support

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HelpDesk is an online ticketing system that simplifies your customer service efforts. Delight your customers with excellent support, and resolve tickets faster. Personalised messages will increase your customer satisfaction.

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Kustomer logo
4.6
(56)

Modern Customer Service Software For Customer-First Brands

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Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.

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WATI logo
4.6
(55)

Conversational AI Platform

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Wati is an automated marketing, sales, service and support tool for businesses who want to use WhatsApp as a communication tool to sell more products and services.

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Ummense logo
4.8
(39)

A software tool for managing workflows and teams

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Ummense is a solution for managing workflows and teams, where users can create editable workflows from ready-made templates and centralize all the information in a management dashboard, including tasks, deadlines, team interactions, and more. Available in Portuguese for the Brazilian market.

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