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Top Rated Customer Engagement Software with Crm - Page 5

Last updated: September 2026

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413 software options

Idiomatic logo

Use data to turn feedback into features with confidence.

Idiomatic is the only customer feedback analytics solution that takes the time to train custom models on custom training data from each individual client we work with.

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Spendgo logo

Loyalty marketing software

Loyalty marketing platform built for businesses of all sizes that lets you reach your customers in-store, online, or via mobile.

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Pendo logo

Product usage & behavior data capture

Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging

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CustomerGauge logo

Customer experience management platform for B2B companies

CustomerGauge is a Software-as-a-Service (SaaS) platform that uses Net Promoter® to measure and report on customer feedback in real time. Because CustomerGauge already has all the pieces in place, a program can be up and running much faster than comparable in-house programs.

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Cockpit logo

Conversational intelligence training & assessment software

Cockpit is a cloud-based sales enablement platform that helps sales teams streamline their performance by enabling self-training and coaching. It also offers a feature known as RecordX, which is a conversational intelligence feature empowering companies to elevate their business strategy and execution.

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Apex Loyalty logo

Channel & employee loyalty management

Apex Loyalty is a loyalty marketing & incentive automation tool designed to help businesses engage & communicate with channel partners to drive brand advocacy

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Quest logo

AI-based customer engagement platform

Questera is an AI-based customer engagement platform that uses autonomous agents to optimize user interactions across multiple channels. The platform features pre-configured AI agents for email lifecycle marketing, user segmentation, omnichannel journey orchestration, ad retargeting, data analysis, and growth engineering. Questera integrates with existing technology stacks including CRM systems, customer data platforms, and marketing tools such as Salesforce, Snowflake, and HubSpot.

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Passtastic logo

Digital loyalty cards for Apple and Google Wallet

Passtastic is a digital loyalty program platform that enables businesses to create and manage loyalty cards stored in Apple Wallet and Google Wallet. The software offers stamp cards, points-based rewards, membership cards, and coupons without requiring customers to download a separate application. Passtastic includes automated marketing campaigns, customer database management, transaction tracking, and a scanner app for staff to validate rewards.

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Tiledesk logo

Build AI Agents with drag-and-drop. No code required.

Tiledesk is an AI Agent platform for support and business automation. Build agents with a drag-and-drop, no-code flow builder and power them with RAG knowledge bases and MCP actions to connect tools. Multichannel, multilingual, open source, with SaaS and self-hosted options.

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VideoPeel logo

Video capturing platform for collecting customer testimonial

VideoPeel is a cloud-based video capturing platform designed to help businesses across industries such as eCommerce, education, and healthcare collect video testimonials and messages from customers and share them across advertising channels.

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Wati logo

Customer Engagement for Revenue Growth

The Agentic Customer Engagement Platform built for Revenue Growth

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Serviceform logo

AI-powered conversations for better website conversions

Serviceform is a website conversion platform that helps businesses engage visitors, capture leads, and manage conversations using AI agents, chatbots, live chat, and forms—all from one centralized system.

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UJET logo

Customer interaction & support platform with CRM integration

UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps.

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InsuredMine logo

Integrated agency management software for insurance firms

InsuredMine is a CRM software package for insurance providers. It's designed to consolidate all operations into one platform. Key attributes include sales, engagement, and analytics. It also includes collaboration tools, notifications and alerts, payment processing, and customer data management.

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Responsly logo

Grow your business by caring for people

Customer & Employee experience platform built on a super-powerful survey maker, beautiful forms, and advanced analytics. Responsly believes that customers and employees need equal attention if businesses want to grow. The platform is focusing on delivering best experience for both.

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VeriShow logo

Video Chat, Cobrowsing, Screen sharing, Certified signature

Video Chat, Cobrowsing, Screen Sharing, Document sharing, Certified online signature for customer service and for secure online transactions. Sessions can be recorded, encrypted and store at client's location. Solution can be white-labeled. Salesforce or other CRM integration available too.

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Interakt logo

Supercharged Customer Engagement and Support platform.

Interakt is an All-In-One Customer Engagement and Support platform, which lets convert leads to paying customers with powerful marketing automation applications

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Pipefy logo

Cloud-based no-code workflow automation for enterprises

Cloud-based, no-code process orchestration platform for mid-market and enterprise teams, featuring AI agents, workflow automation, and.

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Answerbase logo

Know what customers need before they buy.

Answerbase’s knowledge management platform strengthens customer engagement, grows search traffic and increases conversions.

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Surfly logo

Universal Co-browsing and Collaboration Technology

Engage your customers with Surfly's co-browsing and collaboration technology that lets you upgrade any conversation, from any channel, seamlessly, and interact with customers as if you are sitting side-by-side.

Surfly is easily customized and integrated to fit any customer experience flow.

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Picnic logo

Gamification for community engagement

Picnic adds fun, engaging interactive features to web pages, mobile devices and apps

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Vee24 logo

Software for managing customer interactions and support

Vee24 is a cloud-based customer service software that helps businesses streamline support operations and engage with their customers. It offers a variety of communication channels to meet diverse customer needs. The live video chat feature allows customers to have face-to-face conversations with support agents.

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Bonder logo

Instant Support

Bonder is a web-based after-sales/customer support solution that helps your customers, partners and employees where it matters most: at the product.

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Cleomitra logo

AI CRM with WhatsApp automation for business

CLEOMITRA is a customer engagement platform that unifies WhatsApp, Instagram, email, and calls in one inbox. It helps businesses manage contacts, leads, campaigns, appointments, billing, and automated follow-ups while providing analytics and integrations to improve customer engagement

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Softdial Contact Center logo

All blended omnichannel CCaaS cloud contact center platform

Softdial Contact Center (SCC) is a full-service, feature-rich CCaaS platform that works out of the box, built for simplicity of deployment to multiple separate tenants with seamless scalability.

Integrate, extend and enhance with value-added software and services, enabling increased margins.

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