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Online Customer Engagement Software - Page 18

Last updated: March 2026

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641 software options

Antlere logo

Multi-channel Net Promoter Score (NPS) survey software

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Antlere is an online Net Promoter Score (NPS) survey software that gathers & decodes NPS feedback from multiple platforms to measure & improve customer loyalty

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Apteco PeopleStage logo

Software for managing and automating multi-channel marketing

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Apteco PeopleStage is a campaign automation software for multi-channel marketing. It allows for real-time automation with event triggers, omnichannel orchestration, and AI-enhanced optimization. Integrating with key marketing and analytics tools, it streamlines data and workflows. Features include journey design, segmentation, campaign analysis, and contact management.

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Azuba CCM Platform logo

Turn fragmented communications into meaningful conversations

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Azuba's platform enhances customer communication by providing a unified hub for seamless data exchange & interactions across multiple channels. Azuba's CCM Platform supports efficient healthcare workflows with customizable solutions, improving efficiencies, patient care & customer relationships.

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OptCulture logo

Cloud-based customer loyalty tool for retailers.

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OptCulture provides retailers with in-depth analysis of customer purchasing behaviors and preferences, enabling them to tailor their offerings effectively.

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Evam logo

Real-time customer journey orchestration platform

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Collects & processes billions of events in real-time to create personalized customer journeys through automated marketing campaigns.

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Touchpoint MX logo

Touchpoint MX: NZ marketing automation with email & SMS

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Touchpoint MX orchestrates customer engagement across email, SMS and surveys. Personalise by behaviour and lifecycle, automate key moments, capture feedback, and measure impact. ISO 27001 certified and supported in NZ for brands that need reliable, compliant engagement.

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Gnatta logo

Customer engagement tool for omnichannel communication

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Gnatta is a customer engagement software designed to help businesses of all sizes manage client communications across multiple channels such as Instagram, Facebook, Twitter, email, and more on a centralized platform. Administrators can sort conversations based on date or time.

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Fanomena Events logo

Customer engagement software for event organizers

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Fanomena Events is a customer engagement software designed to help event organizers share personalized content with the audience to boost brand awareness. Administrators can create a personalized digital sponsoring platform to display advertisements and share unique content.

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e-satisfaction.com logo

Understand your Customers & offer best-in-class Experiences

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e-satisfaction.com is a Customer Feedback Software that helps you tap into your customers' mind and provide the best-in-class experiences they deserve & anticipate.

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Guest Suite logo

Online visibility and reviews management platform

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Guest Suite is a local marketing platform that helps businesses manage their online visibility across multiple platforms. The solution combines three core functionalities: Review Management for centralizing and responding to customer reviews, Presence Management for optimizing Google business listings across various platforms, and feedback management for creating customized satisfaction surveys to measure service quality.

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Avantage Business logo

The connected customer relationship management solution

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Avantage Business CRM is a solution that boosts customer relations and therefore sales performance, thanks to its advanced features, intuitive interface and integration with leading ERP systems.

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StoryPulse logo

Closed loop customer assessment & response management tool

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StoryPulse is a customer engagement platform that provides businesses with tools to create customizable assessments and capture clients’ feedback using surveys. Sales professionals can create qualitative or quantitative assessments, add multiple questions in polls, and sort them in a specific order.

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Knowlarity logo

Communicate. Collaborate. Accelerate.

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Knowlarity is a leading cloud communication company that offers intuitive solutions such as virtual numbers, cloud contact centers, IVR systems, AI-powered speech analytics, chatbots/voicebots, TrueCaller verified business calling, WhatsApp Business API, and more.

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BEYABLE logo

#1 CRO Platform

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Turn abandoning and hesitating visitors into customers by on-site behavioral targeting. Huge bunch of marketing scenarios and options available.

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LiveHelp logo

Live chat platform for customer care & customer engagement

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LiveHelp is a live chat solution that enables organizations to provide real-time online customer care on products or services within a variety of industries

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CafeX Suite logo

One-click web, audio & video collaboration

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CafeX Meetings is an online video collaboration solution with HD video, live chat, screen sharing, drag-and-drop content sharing, call recording, and more

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Seraf logo

Less searching, more doing.

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Seraf is an advanced, AI-powered search platform designed for today’s data-driven workplace. It combines the power of generative AI with unparalleled security features to offer precise, efficient search capabilities without compromising the privacy of your data. With Seraf, your team can instantly a

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Twixor logo

Customer communications management software

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Twixor EnCaps is a low-code customer engagement platform that helps businesses deliver personalized interactions. The software utilizes generative AI and natural language processing functionalities on messaging platforms to create customer journeys. The CX platform combines digital assistant and intelligent process automation to deliver personalized interactions.

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Payemoji logo

OMNI Channel Messaging Service

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Innovative software service helps businesses better engage with customers through real-time messaging apps

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Ternair logo

Marketing Automation & Customer Data Platform

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Improve, accelerate and automate customer data and marketing processes.

Suitable for every industry, from SMEs to multinationals.

Software with service. Excellent 24/7 support allows you to work in a personal and flexible way. Secure, reliable, scalable and privacy-proof.

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Mallcomm logo

Engagement and operations management for real estate

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Mallcomm is a cloud-based software that helps businesses in the real estate industry engage and communicate with clients, tenants, and visitors and manage day-to-day operations. The modular solution offers tools for managing leases, documents, maintenance, feedback, access, inspections, and more.

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Octane AI logo

Conversational AI platform for Shopify merchants

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Octane AI is an eCommerce solution designed to help Shopify and Shopify Plus merchants collect buyers’ insights to personalize cross-channel experiences. Administrators can capture the attention of visitors by allowing them to opt-in for email, SMS, and Facebook marketing campaigns via on-site pop-ups.

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Konvert logo

Konvert Delivers B2B e-Learning for All

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Konvert is a B2B SaaS platform that integrates and repositions a learning management system (LMS) and digital asset management (DAM) as cost-efficient and smart tools for driving sales enablement, customer education and content marketing.

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Wrench.ai logo

Personalization AI to acquire, grow, and retain customers

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Wrench.AI is a personalization platform that distills complex data into painless human insights. We automate research and behavioral analytics for data-driven organizations that want to understand “Who” their audience is, “What” they care about, and “How” to serve them better.

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Dynata Insights Platform logo

Customer journey mapping tools for market researchers

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Dynata Insights Platform is a customer satisfaction software designed to help market researchers manage data sharing and delivery operations. Key features include brand health monitoring, market segmentation, third-party sample augmentation, content organization, and data processing.

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