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Customer Experience Software

Last updated: April 2026

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63 software options

Pipedrive logo

Pipedrive

Cloud-based CRM solution for salespeople

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Pipedrive is a sales management tool that gets sales teams organized. It helps you focus on the activities that drive deals to close.

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ChurnZero logo

ChurnZero

Customer engagement & retention for subscription businesses

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ChurnZero is a customer engagement & retention platform for customer success teams of subscription-based businesses to reduce churn & increase renewals

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Survicate logo

Survicate

Collect, analyze, and act on customer feedback

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Survicate is a complete customer feedback platform to collect, analyze, and act on customer feedback. Run surveys across every digital touchpoint, from email and website to mobile apps. Use AI to easily analyze feedback across sources. Act on customer feedback with 40+ native integrations.

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Thought Industries logo

Thought Industries

Leading Customer Learning & Intelligence Platform

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Give customers the experience they deserve with interactive online training. Guide clients to success leveraging learner paths and recommended content. Build unique, branded training experiences with simplified course creation, distribution, reporting, and management from a single, robust solution.

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Zoho Desk logo

Zoho Desk

Customer service software for businesses of all sizes

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Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations.

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Freshdesk logo

Freshdesk

Online helpdesk system and customer service software

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Freshdesk is a cloud-based customer service software that helps businesses of all sizes deliver consistent and delightful customer experiences across different channels.

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livepro logo

livepro

Knowledge management system

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livepro is a cloud-based knowledge management solution designed to improve customer experience & staff engagement. The knowledge base can be used by every business department including HR, contact center agents and training departments, and set up for customer self-service to reduce support tickets.

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Marvin logo

Marvin

The customer insights platform for modern teams.

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Qualitative data analysis platform & research repository for product teams, consultants, startups, designers and researchers. We help you make sense of your user interviews and turn them into actionable insights.

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Nuacem AI logo

Nuacem AI

AI powered customer communication platform

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Customer Experience is the overall perception customers have of a brand based on every interaction they have—from discovery to purchase to support.

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Responsly logo

Responsly

Grow your business by caring for people

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Customer & Employee experience platform built on a super-powerful survey maker, beautiful forms, and advanced analytics. Responsly believes that customers and employees need equal attention if businesses want to grow. The platform is focusing on delivering best experience for both.

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Liberty Converse logo

Liberty Converse

AI-enhanced contact centre experiences for customers & teams

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Liberty Converse is our cloud contact centre solution that revolutionises how businesses interact with customers and teams through AI-driven self-service, process automation and integrated workflows and CRMs.

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Five9 logo

Five9

Cloud contact and call center software

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With Five9, you can close the gap between your customer experience goals and the service you are actually able to deliver. With sophisticated features like ACD intelligent call routing, customer self-help through IVR, and CTI screen pops to inform agents of customer history.

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RingCX logo

RingCX

AI-powered contact center

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RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

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Insightech logo

Insightech

(0)

Understand why website users don't convert to grow revenue

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Australian Enterprise Web Analytics Software - Monitor User Journey - View Session Replays of Visitor Web Sessions - Heatmapping and Segmentation of User Data.

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CXone Mpower logo

CXone Mpower

Cloud-based contact center software

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CXone Mpower is a cloud-based contact center platform that assists with customer experience (CX), brand value optimization, and more.

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Involve.me logo

Involve.me

Create high-converting funnels that turn visitors into leads

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involve.me is a no-code lead generation funnel builder. It packs powerful tools for lead capture, lead routing, and lead scoring—helping you convert online visitors into qualified leads. Easily embed on your website or share with a simple URL.

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Freshdesk Omni logo

Freshdesk Omni

Omnichannel customer support software

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Freshdesk Omni facilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving.

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VirtlX logo

VirtlX

360° success management & employee engagement platform

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VIRTLX provides essential data which helps our clients increase business efficiency and boost revenues

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OnceHub logo

OnceHub

Be where it matters. Bring your A game and sell.

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OnceHub goes all out to capture and qualify new leads and engage them productively while you’re busy with other things. Save yourself time and money with a highly adaptable scheduling solution packed with features you and your prospects will love.

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Leadoo logo

Leadoo

Converting existing traffic into leads & online sales

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Want to convert more sales and/or leads from your existing website traffic? Leadoo is built for one purpose: results. Leadoo, the World's first and only Lead-Driven Marketing Platform, turns your passive website visitors into qualified leads, in interactive and friendly ways.

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Cayzu logo

Cayzu

Cloud Based Ticket Management & Help Desk Software

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Cayzu shows all conversations from multiple channels on a single screen. With ticket management, workflow automation, real-time insights, & a knowledge base.

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Userback logo

Userback

Understand what users want, and build what they love.

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Userback is a powerful tool for collecting fast visual feedback from any website or application. Simply add the Userback feedback widget to your website and let customers easily provide highly-contextual visual feedback with video and annotated screenshots.

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Survey Analytica logo

Survey Analytica

Cloud-based survey platform

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Survey Analytica is a survey platform that comes with a vast collection of stunning templates. It saves users' valuable time and effort in designing surveys.

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Nextiva CRM logo

Nextiva CRM

Customer service and relationship management software

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Nextiva CRM is a customer relationship management software designed to help businesses handle interactions with customers across multiple communication channels including phone, email, SMS, social media accounts, and more. It enables organizations to route customer support tickets to agents.

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Usersnap logo

Usersnap

Usersnap helps software companies to collect user feedback

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Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops.

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