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Top Rated Customer Experience Software with Surveys feedback - Page 2

Last updated: September 2026

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396 software options

ReputationStacker logo

Reputation management software

ReputationStacker helps businesses get more reviews, rank higher in local search, and win customers automatically. Its reporting turns feedback into actionable insights, improving customer experience. Built to scale, it’s ideal for multi-location businesses.

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Gladly logo

Cloud-based customer service platform

Gladly is a CX platform that powers personal, seamless service across channels—helping brands turn customer support into long-term loyalty.

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SurveyLab logo

Survey software and questionnaire tool

Best survey tool for customer experience tracking and management. CSAT, NPS / NPS2, CES and closed loop process support.

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Great Recruiters logo

Real-time candidate feedback platform for recruitment teams

Great Recruiters is an online feedback collection tool that enables recruitment teams and departments to rate performance based on real time candidate reviews

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Lucky Orange logo

All-in-one conversion optimization suite for website owners

Lucky Orange is an all-in-one conversion optimization suite that helps website owners identify drop-offs in the conversion process using dynamic heatmaps, visitor recordings, form analytics, live chat, and polls

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Influitive logo

Customer-Powered Growth

The Influitive platform helps B2B companies discover, nurture, and mobilize their customers, developers, partners, and employees to shorten sales cycles, amplify marketing, increase retention and drive product innovation.

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Typeform logo

Interactive form builder for data collection

Understand how customers feel with surveys, real-time insights, and AI that surfaces trends and next steps.

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Hiver logo

The agentic omnichannel customer service platform.

Hiver is the agentic omnichannel customer service platform built for teams to manage complex support with AI Agents, cross-team collaboration, workflows, and ticketing.

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LiveChat logo

AI-based live chat for customer support and sales teams

LiveChat is a customer service software that enables businesses to communicate with website visitors in real time through chat functionality. The platform includes AI-based chatbots for automating routine inquiries, customizable chat widgets, and proactive chat invitations to engage visitors. It offers integration capabilities with various third-party applications including CRM systems, e-commerce platforms, and marketing tools.

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Bright Pattern logo

Cloud Contact Center Software with Embedded AI

Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service.

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Qwary logo

Survey software for hospitality, retail, and other sectors

Qwary is a customer experience management software designed to help businesses in the hospitality, retail, healthcare, education, and other sectors gain insights into customer and employee feedback. Administrators can gain insights into net promoter score (NPS), customer effort score (CES), and customer satisfaction score (CSAT) on a unified interface.

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InputKit logo

InputKit, the best tool for an incredible experience.

InputKit's mission is to help companies stand out from the competition by developing innovative software solutions.

With InputKit, get authentic feedback from your customers and employees to continoulsy improve your serivces. This will help you deliver the best experience possible!

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Userback logo

Understand what users want, and build what they love.

Userback is a powerful tool for collecting fast visual feedback from any website or application. Simply add the Userback feedback widget to your website and let customers easily provide highly-contextual visual feedback with video and annotated screenshots.

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InAppStory logo

All-in-one platform for managing in-app communications

With tools like stories, mini-games, in-app messaging, and personalized content, we help businesses connect with their users.

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Creatio CRM logo

New era CRM to manage all customer and operational workflows

Creatio Service is a full-cycle AI-native service management platform that enhances customer experience through efficient case and request management, a unified agent desktop, omnichannel communications, collaborative tools, and flexible ITSM workflows.

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VideoAsk logo

Get personal with face-to-face interactions: at scale

VideoAsk lets you have one-to-one, asynchronous conversations with customers. It’s the perfect way to put a face to your name, build trust and forge personal connections, at scale.

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Cayzu logo

Cloud Based Ticket Management & Help Desk Software

Cayzu shows all conversations from multiple channels on a single screen. With ticket management, workflow automation, real-time insights, & a knowledge base.

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SmileBack logo

The Feedback Specialists

SmileBack is the only customer feedback system specifically designed for MSPs and helpdesks, and focused exclusively on customer satisfaction. Our CSAT, NPS and reporting tools empower you to drive your business by making feedback abundant and actionable.

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Delighted logo

Cloud-based customer and employee experience platform

Delighted is a cloud-based customer feedback collection system that uses single question surveys across multiple channels including email, SMS, web link and website integration to gather and analyse customer, employee, partner and vendor experience insights, while monitoring NPS scores in real-time

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WeBee logo

Customer communications management software

WeBee is a customer communications management software that helps businesses in the hospitality sector manage bookings, contactless check-in, payments, guest orders, and more. The platform enables managers to pre-book various hotel amenities, such as transfers and restaurant bookings.

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Users also considered
Questback logo

Experience Management

Questback is an Customer Experience Management platform improving the customer experience.

Our is mission to make organizations smarter by acting on feedback from their key stakeholders!

As a Nordic leader in experience management solutions, we serve customers in the Nordics and the rest of the

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Spark Chart logo

Survey software for business consultants and leaders

Spark Chart is an Australian survey software solution with 24 x 7 expert support and advice. Data can be stored in Australia. Features include customizable surveys and branding, ready-made templates, comprehensive deployment options, conditional logic and powerful reporting analytics & sharing.

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ReviewTrackers logo

Review monitoring software for multi-location businesses

Software that helps businesses manage and generate online reviews, engage and respond to customer feedback, and discover key customer insights

Read more about ReviewTrackers

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Zonka Feedback logo

Cloud-based CX feedback & AI analytics platform

Zonka Feedback is a cloud-based CX feedback and AI analytics platform for SMBs to enterprises, offering multichannel surveys.

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Productboard logo

Customer-driven product management system

Productboard is a customer-driven product management system that empowers teams to get the right products to market, faster.

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