Page 17 | Customer Experience Software 2024 - Best Application Comparison | GetApp

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inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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Survey Galaxy's online survey software allows you to create professional looking online surveys and questionnaires and deploy them via the Internet. It is fast, easy and low cost. No software to download, ideal for all types of surveys and questionnaires. Survey Galaxy is the survey tool that is suitable for all types of businesses, large and small, perfect for market research, customer feedback and employee satisfaction surveys.

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Promoter Ninja for NPS is a feedback collection and management tool which allows users to create and deploy Net Promoter Score surveys to customers via email

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SightMill is a cloud-based Net Promoter Score (NPS) survey solution designed to help users gather, analyze and act on feedback to improve customer engagement

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Quidget is a platform that allows users to create AI assistants in several clicks, all without coding. Simply upload a knowledge base document to train your AI agent, and let it handle 80% of customers' inquiries with relevant and human-like responses 24/7.

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journy.io is a customer data platform designed to help businesses capture customer engagement metrics to drive conversion, activation, adoption, retention, and growth, while fighting churn.

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Corelation is an anti-churn tool designed for B2B service providers that is tailored to focus on the critical intersection of customer-to-employee relationships. It presents a streamlined solution for boosting retention rates, all through a user-friendly, automated platform.

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BroadcasterBot, the business platform for conversing with your customers through various communication channels from a single tool with multiple artificial intelligence-powered bots and agents, integrating WhatsApp Business, Facebook Messenger, Google Business Chat, and RCS channels.

Read more about Broadcaster BOT

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Interactive social media apps for sweepstakes, contests, drawings, and polls with unique features for Facebook, Twitter, YouTube, Instagram, Pinterest, and more

Read more about Woobox

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MyFeelBack helps companies capture the customer insights they need to make data-driven decisions and improve their businesses.

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AlphaChat is a conversational artificial intelligence (AI) software designed to help businesses route support requests to agents and streamline communication between clients and CS teams. Administrators can gain insights into chatbot accuracy and solve rates, average response time, received messages, and other metrics via pie charts from within a unified platform.

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CataBoom is one of the most powerful, easy-to-use gamification platforms available. Just lock in your game experience, load your settings, and launch for success everywhere the Internet is available.

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Bonder is a web-based after-sales/customer support solution that helps your customers, partners and employees where it matters most: at the product.

Read more about Bonder

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AlphaChat is a conversational artificial intelligence (AI) software designed to help businesses route support requests to agents and streamline communication between clients and CS teams. Administrators can gain insights into chatbot accuracy and solve rates, average response time, received messages, and other metrics via pie charts from within a unified platform.

Read more about AlphaChat

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Bubbl is an app plugin that unlocks an API and mobile marketing platform to provide location-based customer engagement tools.

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CataBoom is one of the most powerful, easy-to-use gamification platforms available. Just lock in your game experience, load your settings, and launch for success everywhere the Internet is available.

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With Fullview support and product teams can solve issues faster by watching what their customers did, access their journey in seconds via console data and even start live cobrowsing sessions when needed.

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QaizenX is an experience management platform to get feedback from your customers and employees. Easy to use, cost-effective, and gain deeper insights.

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Bonder is a web-based after-sales/customer support solution that helps your customers, partners and employees where it matters most: at the product.

Read more about Bonder

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s.360 is the only Life Underwriting SaaS you will ever need. Used by Reinsurers and Insurers.

Automate medical underwriting, preset application flows with requirement tables. Have interpretable underwriting data with our powerful life uw websemantics to unleash deeper insights. Become future-proof.

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Umanest is a loyalty and reputation toolkit designed to help property managers grow a reputable and sustainable business. It helps users automate feedback collection from landlords and tenants and manage client retention, online reviews, and referrals.

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MaestroQA is a QA software with built-in quality analysis and agent coaching tools designed to help call centers improve customer experience.

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K-Now is a cloud-based digital adoption platform, which assists aerospace, telecommunications, energy, utility, & hospitality businesses with adding context-sensitive user guidance to applications. Key features include feedback collection, campaign planning, user guide creation, & use-case analysis.

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ListedKit helps your team simplify transactions, engage clients, and close deals faster with our intuitive platform with templates, automation, compliance, and a customized client portal. Streamline workflows, build relationships, and generate referrals.

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HostBuddy AI: Cloud-based automated guest messaging for short-term rental hosts. Customizable and user-friendly. The future of hosting has arrived!

Read more about HostBuddy AI

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