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Best Customer Experience Apps Integrated with Microsoft 365

17 software options

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Delighted

4.9
(33)

Easiest to use customer and employee experience platform.

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Integrates with Microsoft 365, Airtable, Donesafe, …

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Customer Thermometer

5.0
(12)

Actionable feedback for customer-obsessed businesses.

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Integrates with Microsoft 365, IFTTT, Marketo Engage, …

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Startquestion

4.9
(147)

Online survey creator and feedback collection

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Integrates with Microsoft 365, Google Analytics, Zapier, …

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Pipedrive

4.5
(2.3K)

CRM built by salespeople, for salespeople

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Integrates with Microsoft 365, monday.com, CallPage, …

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Zoho CRM

4.3
(5K)

CRM software that helps you sell smarter, better, faster.

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Integrates with Microsoft 365, TIBCO Cloud Integration, Xero, …

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Bitrix24

4.0
(481)

100% free CRM, collaboration and communication tool suite

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Integrates with Microsoft 365, ISL Light Remote Desktop, Xero, …

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Capacity

4.5
(11)

Artificial Intelligence-based knowledge management solution

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Integrates with Microsoft 365, Twilio, Box, …

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Front

4.5
(211)

One place to take care of all your customers

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Integrates with Microsoft 365, Twilio, Herald, …

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amoCRM

4.4
(136)

Messenger-based sales tool for SMBs and entrepreneurs

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Integrates with Microsoft 365, Xero, PieSync, …

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easyfeedback

4.6
(17)

Web-based survey and feedback management tool

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Integrates with Microsoft 365, monday.com, Google Analytics, …

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Hootsuite

4.3
(2.7K)

Social Media Management & Scheduling for SMBs and Enterprise

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Integrates with Microsoft 365, StackTome, webCRM, …

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Drift

4.5
(157)

Live chat & in-app messaging for sales & marketing

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Integrates with Microsoft 365, Marketo Engage, Stratifyd, …

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CheckMarket

4.5
(147)

Cloud-based enterprise survey software solution

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Integrates with Microsoft 365, Twitter, Maintenance Care, …

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Vivantio

4.3
(165)

Flexible Software. Focused Service.

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Integrates with Microsoft 365, Twilio, Microsoft Azure, …

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Retently

5.0
(25)

Net Promoter Score & customer feedback collection

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Integrates with Microsoft 365, ConnectWise Manage, Xero, …

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Zoho CRM Plus

4.4
(47)

Unified Customer Experience platform

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Integrates with Microsoft 365, Twilio, Zoho Cliq, …

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Amity

3.9
(7)

The Most Powerful Customer Success Software.

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Integrates with Microsoft 365, Marketo Engage, Google Workspace, …

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