getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customer Satisfaction Software with Multi-Channel Data Collection (2026) - Page 5

Last updated: April 2026

Filter results

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

127 software options

Howazit logo

Howazit collects feedback from customers and acts upon it.

learn more
Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance.

Read more about Howazit

Users also considered
Engage 365 logo

Customer loyalty and reward platform

learn more
A Microsoft Dynamics 365 based loyalty platform that allows you to deliver great reward programs- Engage365.
Drive lasting customer loyalty with Engage365.

Read more about Engage 365

Users also considered
SightMill logo

Net Promoter Score (NPS) survey platform

learn more
Create and manage Net Promoter Score feedback surveys by email, SMS, web or at events. It takes just minutes to get setup and start gathering actionable feedback that you can use to help better understand your customers. Packed with features and offering great value.

Read more about SightMill

Users also considered
QaizenX logo

Listen - Act - Improve

learn more
QaizenX is a customer experience management platform that helps you to take feedback from your customers, manage experience, analyze via various charts and reports. Close the feedback loop by taking action. Easy to use, cost-effective, and gain deeper insights. Improve your CX with NPS and CSAT.

Read more about QaizenX

Users also considered
MyFeelBack logo

Turn customer feedback into business opportunities

learn more
MyFeelBack helps companies capture the customer insights they need to make data-driven decisions and improve their businesses.

Read more about MyFeelBack

Users also considered
Gnatta logo

Customer engagement tool for omnichannel communication

learn more
Gnatta is a customer engagement software designed to help businesses of all sizes manage client communications across multiple channels such as Instagram, Facebook, Twitter, email, and more on a centralized platform. Administrators can sort conversations based on date or time.

Read more about Gnatta

Users also considered
FCI Customer Communication Management logo

CCM software for enhanced customer experience

learn more
FCI CCM is redefining Customer Experience Management across Banking, Insurance, Telecom, Healthcare, and Utilities. Overcome your business communication challenges with our CCM SaaS and enhance your customer experience by taking your customer engagement to the next level.

Read more about FCI Customer Communication Management

Users also considered
Antlere logo

Multi-channel Net Promoter Score (NPS) survey software

learn more
Antlere is an online Net Promoter Score (NPS) survey software that gathers & decodes NPS feedback from multiple platforms to measure & improve customer loyalty

Read more about Antlere

Users also considered
Guest Suite logo

Online visibility and reviews management platform

learn more
Guest Suite is a local marketing platform that helps businesses manage their online visibility across multiple platforms. The solution combines three core functionalities: Review Management for centralizing and responding to customer reviews, Presence Management for optimizing Google business listings across various platforms, and feedback management for creating customized satisfaction surveys to measure service quality.

Read more about Guest Suite

Users also considered
Confirmit logo

Customer Feedback Management

learn more
Confirmit is a market research platform that includes features such as feedback & data collection, analysis & reporting, and action management.

Read more about Confirmit

Users also considered
Wonderflow logo

Unified Voice of the customer analytics

learn more
Wonderflow is the simplest AI-based solution to analyze the Voice of the Customer and get insights on Ratings & Reviews.

Read more about Wonderflow

Users also considered
Tatvam logo

Customer Experience tool for aquariums, museums & airports

learn more
Tatvam is a must-have tool for attractions like museums, theme parks, zoos, and aquariums and flexible enough for restaurants and professional sports. It helps you analyze customer feedback and gain valuable insights to improve the visitor experience. Monitor & enhance your business with Tatvam now.

Read more about Tatvam

Users also considered
ProdCamp logo

User feedback platform for SaaS products

learn more
ProdCamp is a user feedback management platform to help businesses build features that customers actually need and convert feedback into revenue.

Read more about ProdCamp

Users also considered
CFN Insight logo

Customer experience software with journey mapping tools

learn more
CFN Insight is a web-based customer experience solution for businesses of all sizes that provides features such as a customer journey map, data visualization, scorecarding, and training courses to ensure teams are up to date on all aspects of a customer's experience with their product.

Read more about CFN Insight

Users also considered
Track logo

An intelligent system for customer experience management

learn more
Track is a Brazilian platform for managing the customer experience that companies can use to monitor interactions with their consumers throughout the customer relationship journey. This process is conducted using technology with the application of relevant surveys and metrics.

Read more about Track

Users also considered
Critizr logo

Customer feedback collection & analysis platform for retail

learn more
Critizr is an all-in-one customer feedback & experience management platform which enables the collection, processing, and analysis of customer feedback. The solution supports data collection through multiple channels, real-time customer satisfaction analysis, performance measurement, and more.

Read more about Critizr

Users also considered
Verint Voice of the Customer logo

Web-based customer experience (CX) suite of solutions

learn more
Verint® Experience Management™ is a customer experience (CX) suite of solutions designed to help businesses such as eCommerce, retail, public sector, government, financial services, telecom, energy, communication, healthcare, consumer, media, hospitality, travel, and more.

Read more about Verint Voice of the Customer

Users also considered
binds.co logo
(0)

White-labeled survey tool to measure customer satisfaction

learn more
binds.co is a tool that helps businesses collect and measure customers' satisfaction rates and experiences in real-time using customizable online surveys shared across multiple channels, such as text messages, emails, widgets, and service kiosks.

Read more about binds.co

Users also considered
Touchpoint CX logo
(0)

Empower employees to improve customer experience

learn more
Touchpoint CX is a cloud-based customer experience (CX) management platform. It helps amplify voice of customer (VoC) initiatives and convert customer feedback into real-time insights and actions across an entire organization.

Read more about Touchpoint CX

Users also considered
Userwell logo
(0)

User Feedback Management Software

learn more
Userwell is a Product Feedback Management Software. It helps you to collect, analyze, prioritize and implement customer feedback.

Read more about Userwell

Users also considered
unitQ logo
(0)

Understand your users in real time

learn more
unitQ provides AI-powered insights from user feedback to help you craft high-quality products, services, and experiences. The world's best companies like Spotify, Bumble, Pinterest, Upwork, Chime, and HelloFresh rely on unitQ to drive growth, reduce churn, and build loyalty.

Read more about unitQ

Users also considered
Press'nXPress logo
(0)

Capturing customer feedback in real-time at any interaction

learn more
With PressnXPress understand customers' experience at every touchpoint of the customer journey. Utilize real-time dashboard with full control to analyze data and gain insights. Easily browse through all the feedback received with the intuitive dashboard to monitor and track trends.

Read more about Press'nXPress

Users also considered
Qemotion logo
(0)

Emotional and semantic analysis software

learn more
Qemotion is a cloud-based semantic and emotional analysis solution designed to help businesses evaluate the opinions of employees and customers via a unifed portal. The platform includes artificial intelligence technology, which lets organizations identify customer issues, track ratings and reviews, and take appropriate measures to ensure an optimized customer experience.

Read more about Qemotion

Users also considered
Platform One logo
(0)

The next generation of Experience Management.

learn more
Customer experience, staff experience, product experience, brand experience, and insight communities are all available in one location with Platform One, a totally integrated CX platform, for simple access, comprehension, action, and improvement.

Read more about Platform One

Users also considered
SMG logo
(0)

Changing how brands act on customer + employee insights

learn more
SMG is a leading experience management (XM) provider, accelerating value by changing how brands act on customer + employee insights.

Read more about SMG

Users also considered