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Top Rated Customer Success Software with Customizable reports - Page 2

Last updated: September 2026

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97 software options

ZapScale logo

cloud-based customer success platform

ZapScale is a customer success platform that offers a range of key features designed to enhance customer management and drive business growth. Businesses can gain an understanding of their customers through features like customer 360 view, health analytics, account segmentation, and outcome tracking.

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Mixmax logo

Email communication & sales productivity application

Mixmax is an email communication & sales productivity application designed to help businesses convert prospects into customers through Gmail, Google Inbox, Google Calendar, Salesforce & Pipedrive using 1-to-1 communication, personalized email, workflow automation, email tracking, CRM sync, & more

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GuestXM logo

Deliver Exceptional Restaurant Experiences at Scale

Customer experience management and intelligence platform - AI-powered social listening, sentiment analysis, and online engagement tools to keep your brand reputation at your strategic advantage.

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USU Knowledge Management logo

Knowledge Management Platform for Customer Service

USU Knowledge Management is a knowledge management platform designed to centralize the internal knowledge of a company in a single & accessible database. It features supports AI-powered search, inter-agent chat, e-learning, social media management, feedback management, & more.

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Pipefy logo

Cloud-based no-code workflow automation for enterprises

From Onboarding to Support, track the progress of each customer and easily access the information of each demand. Pipefy enables to create a standard of execution according to the assistance each customer requires and make sure no step is missed.

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VirtlX logo

360° success management & employee engagement platform

VIRTLX provides essential data which helps our clients increase business efficiency and boost revenues

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Kompassify logo

User Onboarding, no-code, Digital Adoption, user activation.

Kompassify is a cloud-based no-code solution, which helps small and midsize businesses manage client onboarding via product tours, checklists, in-app walkthroughs, progress tracking, real-time analytics, and more. The platform offers various features such as multi-language support, user accounts, customer segmentation, notification widgets, and feedback surveys.

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Emojot logo

All-in-one platform for customer-centric transformation

Optimizes customer relationships, boosts retention, identifies upselling opportunities, and streamlines customer onboarding processes.

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ScreenSpace logo

Be The Hero 💜 Help Customers Fall In Love With Your Product

Success teams rely on ScreenSpace's unique video game-like Immersive Product Stories to drive activation and accelerate adoption – while eliminating costly high-touch onboarding & support. 💜

Because engaged and happy customers spend more, cost less, and stick around.

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LealUp logo

AI customer success platform with WhatsApp built in

LealUp is customer success software that scores churn risk and expansion opportunity for every account, then runs the response. Signals from CRM, support, product usage, and billing trigger alerts, playbooks, and WhatsApp outreach, so teams act before the renewal instead of after the cancellation.

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Issuetrak logo

Issue tracking and workflow automation platform

Issuetrak is an issue tracking and workflow management software designed for service-driven industries including manufacturing, healthcare, and finance. The platform features omnichannel ticket submission, automated issue assignment, customizable task flows, and a comprehensive knowledge base for information management. Organizations can deploy Issuetrak either on-premises or via cloud hosting to streamline customer support operations and complaint management processes.

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Groove logo

Cloud-based helpdesk solution for small businesses

Groove enables teams small or large to stay on the same page and provide there customers with the personalized experience they deserve.

Groove is built for growing teams. You’ll get everything you need to be more productive and make your customers happier, without the hassle of a complicated helpdesk.

And it’s a more personal experience for your customers…

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Upzelo logo

Transform one-time buyers into lifelong customers.

Upzelo helps subscription businesses reduce churn and increase customer success through an increase in customer retention, access to real-time data, customised offers, and feedback.

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MeltingSpot logo

Effective Software Adoption. Seamlessly delivered.

Enhance your Customer Success strategy with MeltingSpot, offering proactive, personalized training and in-app learning for better user engagement.

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Ochatbot logo

AI Chatbot for Ecommerce & Support. No Hallucinations, Free

Ochatbot, designed for ecommerce and support, provides proprietary scripted intent-based AI and generative AI, hallucination-free. Easy to install, For all website platforms, Free version available.

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Netigate logo

Manage and analyse feedback from customers and employees

Empower your customer success teams with real-time feedback. Netigate reveals what your customers need to stay loyal and satisfied.

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Userpilot logo

Product user experience software for product & UX teams

Userpilot is a cloud-based product experience platform designed for customer success & product teams to onboard users and increase product adoption through behavior-triggered experiences. The code-free solution allows users to create, manage & A/B test flows, customize the user interface, and more.

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Churn Solution logo

Reduce churn. Recover failed payments. Retain revenue.

Churn Solution is a subscription retention and revenue recovery platform for B2C companies on Stripe ($5k–$5m MRR). It automates cancellation saves, failed payment recovery, and win-back campaigns to reduce churn and increase LTV.

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AppFollow logo

Understand and elevate your app’s reputation.

AppFollow is an integrated solution that makes monitoring, analyzing, and elevating your app's reputation easy!

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Stames logo

Cloud-based customer service & team communication S

Stames connects teams to customers and helps businesses monitor, track, integrate & respond to the needs of their customers effectively & effortlessly.

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Intellum Platform logo

The Smartest Way to Educate Customer, Partners and Employees

From our LMS to social/community learning, user journey tracking and data insights delivery, paid course and certifications support, and advanced content authoring functionality, Intellum is uniquely positioned to support Enterprise partners with an all-in-one EdTech for Business solution.

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SAAS First logo

AI-Driven Chatbot Transforming Your Customer Support

Milly by SAAS First offers AI-driven chatbot services for SaaS SMEs. It learns from your content for accurate responses, provides 24/7 support, reduces team workload, and scales with business growth, driving customer satisfaction and business success.

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Freshsuccess logo

Data-driven customer success management software

Freshsuccess is a cloud-based customer success management solution designed to assist customer success teams in managing customers, preventing churn, and increasing account expansion. The platform offers a range of features including workflow management, and customer intelligence & health scoring.

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Revinova logo

Smarter Trials. Better Engagement. Greater Readiness.

Revinova is an AI-powered Clinical Trial Enablement Platform that uses Agentic AI to improve patient engagement, site readiness, protocol awareness, and trial execution.

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ChorusCX logo

Improve Your Contact Center Customer Experience

Improving Contact Center performance is the primary reason organizations choose to invest in a workforce optimization solution.

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