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Customer Success Software with Event Triggered Actions (2026) - Page 3

Last updated: April 2026

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82 software options

Capacity logo

Artificial Intelligence-based knowledge management solution

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Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

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Helpfruit logo

AI chatbots and help pages with all the protections you need

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Helpfruit: Give your customers the right answer at the right time with AI chatbots and help pages. Escalate to live chat if needed.

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Ochatbot logo

AI Chatbot for Ecommerce & Support. No Hallucinations, Free

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Ochatbot, designed for ecommerce and support, provides proprietary scripted intent-based AI and generative AI, hallucination-free. Easy to install, For all website platforms, Free version available.

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Userlist logo

Customer engagement platform to send targeted messages

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Userlist is a cloud-based customer engagement platform that enables enterprises to onboard clients and streamline communication by sending behavior-based notifications to a targeted group via emails or text messages.

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ScreenSpace logo

Be The Hero 💜 Help Customers Fall In Love With Your Product

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Success teams rely on ScreenSpace's unique video game-like Immersive Product Stories to drive activation and accelerate adoption – while eliminating costly high-touch onboarding & support. 💜

Because engaged and happy customers spend more, cost less, and stick around.

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Glance logo

Cobrowsing and digital engagement platform

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Glance is a cobrowsing and digital engagement platform that enables businesses to connect with customers in real-time across websites, apps, and mobile devices. The software transforms digital spaces into collaborative environments where support agents can see what customers see, share screens, and provide personalized guidance during critical customer experience moments.

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Akita logo

Customer Success Software

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Akita is Customer Success software that helps you reduce churn and increase revenue from your existing customers through up-sell, cross-sell and expansion. Akita provides your CSMs with customer health scores, playbooks, intelligent alerts, customer journey management tools, success KPIs, and more.

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Upzelo logo

Transform one-time buyers into lifelong customers.

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Upzelo helps subscription businesses reduce churn and increase customer success through an increase in customer retention, access to real-time data, customised offers, and feedback.

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Engage 365 logo

Customer loyalty and reward platform

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A Microsoft Dynamics 365 based loyalty platform that allows you to deliver great reward programs- Engage365.
Drive lasting customer loyalty with Engage365.

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Chameleon logo

Product tour and survey creation for new user onboarding

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Chameleon is a digital adoption platform for building and publishing customizable product tours and surveys to aid with onboarding new users to a business' website. Installation is carried out with low code requirements, or with integration from JS Snippet, Google Tag Chrome extension or Segment.

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journy.io logo

Customer journey mapping tools

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journy.io is a customer data platform designed to help businesses capture customer engagement metrics to drive conversion, activation, adoption, retention, and growth, while fighting churn.

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Vitally logo

World-class Customer Success for B2B SaaS

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Vitally helps businesses of every size deliver world-class customer experiences, meet unexpected challenges, operate more efficiently, and grow their bottom line.

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SAAS First logo

AI-Driven Chatbot Transforming Your Customer Support

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Milly by SAAS First offers AI-driven chatbot services for SaaS SMEs. It learns from your content for accurate responses, provides 24/7 support, reduces team workload, and scales with business growth, driving customer satisfaction and business success.

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Churn Assassin logo

Churn prediction system

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Churn Assassin is an advanced churn prediction system that helps B2B SaaS companies reduce customer churn by up to 38%. The product offers a two-minute setup process that provides daily automated insights on at-risk customers, allowing companies to take early action and prevent churn. Churn Assassin's machine learning and statistical analysis capabilities analyze customer behavior data to identify reliable churn signals, taking the guesswork out of churn prevention.

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Catalyst logo

Bringing Customer Success to the Center

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Catalyst is the most intuitive Customer Success Platform - built by CS leaders, for CS teams.

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Zendo logo

Sell & Deliver Services All In One Place​

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Zendo: all-in-one software streamlining service sales—custom, productized, subscriptions. Boost efficiency via automation, tailored workflows, auto-invoices, & pro Service Catalog. Chat-centric, white-label options. Easy-to-use for thriving businesses.

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OnRamp logo

B2B organizations with high-touch customer onboarding

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OnRamp is dynamic customer onboarding software that helps you turn any high-touch customer process into a simple, guided experience. With OnRamp, customer onboarding and implementation managers can actually do more with less and deliver white-glove onboarding and enablement at scale.

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Turf logo

The customer self-service platform for SaaS.

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Turf is a customer self-service platform that allows SaaS businesses to create one single meet point with community forums, knowledge bases, help centers, feature requesting & bug reporting, an academy, technical documentation, roadmaps, changelogs, customer feedback management, and more.

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Intelo AI logo

Maximize revenue with a customer success AI platform

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Intelo is a customer success AI platform for B2B SaaS teams. It provides insights, tools and automation to drive customer outcomes, fuel sustainable revenue and reduce churn. The platform detects risk trends, analyzes product interactions and customer sentiment, and surfaces at-risk accounts and hidden expansion potential so teams can take action.

Read more about Intelo AI

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DVSAnalytics Workforce Optimization logo

Improve Your Contact Center Customer Experience

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Improving Contact Center performance is the primary reason organizations choose to invest in a workforce optimization solution.

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Intelligent Engagement Platform logo

Customer engagement and experience software

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NGDATA offers an intelligent engagement platform that builds rich customer data profiles to create truly personalized customer experiences with in-built real-time interaction management.

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Walnut.io logo
(0)

Sales experience platform for B2B teams

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Walnut is a sales experience platform that helps B2B sales teams create interactive and customized product demos.

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AppEQ.ai logo
(0)

Your Co-Pilot to Drive Revenue Retention

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AppEQ is a customer retention software that provides one-click real-time customer insights on top of your existing SaaS applications such as CRM, Helpdesk, Email, etc.

Purpose-built for Customer Success and Account Management teams to drive retention revenue and growth.

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ReFrame Engage logo
(0)

Conversational intelligence and customer engagement software

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ReFrame empowers the future of business by enabling context-aware solutions to connect with customers anywhere, anytime, and providing the best customer experience (CX) within a single powerful platform.

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Baton logo
(0)

Cloud-based project management and tracking software

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Baton is a cloud-based software that helps businesses manage and streamline implementation projects on a centralized platform. It enables users to create auditable projects using built-in templates and track the completion of assigned tasks.

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