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Reservations Software with Social Media Integration

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Peek Pro logo
4.7
771

Mobile-Optimized Booking System for Tour Operators

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.8
Pros and Cons from Peek Pro users   
+15
The ease of scheduling new activities, its seamless integration into our website and effortless booking for our customers has been a winning combo.
Requests to speak to managers are ignored. Unless you call and call there is no movement on your concerns and some customer support representatives are downright rude.
Setting it up was super easy. The level of customization from email templates to booking flow is really impressive.
Possibly fraudulent - definitely misrepresenting their service and product.
I like the all-inclusive feel of the check-out. I like the ability to customize emails, have waivers signed in the program itself and all the customer information tracked by booking.
Does not have all the functionality I need. What I really disliked most about this company is the accounting department.
The best part is this software is designed for the user, cheap and can be used in Costa Rica. This tool will be of great help for waivers, payment hold and organizing offline bookings.
Absolutely terrible customer support. Takes 3 days plus to reach anyone.
We've had great experiences with the customer support team. They solve problems quickly, they understand our needs, and are pro-active in helping us look ahead to the next steps.
Their customer support team is awesome, and always help us out in a timely manner. We truly couldn’t be in business without Peek PRO.
Works perfect for what I use and I would recommend for someone using it for scheduling people remotely.
I still am learning but it is way better than the square appointments app that I was using. It was worth the cost for me.
Overall I am very happy with peak pro and would highly recommend.
The greatest help is the staff at the help desk.
Customer service good; knowledgeable and accessible. Navigating the website difficult for somethings.
The software is great, customer support is phenominal.
We appreciate how this integrates with our website, and allows customers and employees to complete bookings.
Peek PRO software is so simple and easy to use, and it makes our booking process seamless.
The ease of scheduling new activities, its seamless integration into our website and effortless booking for our customers has been a winning combo.
Requests to speak to managers are ignored. Unless you call and call there is no movement on your concerns and some customer support representatives are downright rude.
Setting it up was super easy. The level of customization from email templates to booking flow is really impressive.
Possibly fraudulent - definitely misrepresenting their service and product.
I like the all-inclusive feel of the check-out. I like the ability to customize emails, have waivers signed in the program itself and all the customer information tracked by booking.
Does not have all the functionality I need. What I really disliked most about this company is the accounting department.
The best part is this software is designed for the user, cheap and can be used in Costa Rica. This tool will be of great help for waivers, payment hold and organizing offline bookings.
Absolutely terrible customer support. Takes 3 days plus to reach anyone.
We've had great experiences with the customer support team. They solve problems quickly, they understand our needs, and are pro-active in helping us look ahead to the next steps.
Their customer support team is awesome, and always help us out in a timely manner. We truly couldn’t be in business without Peek PRO.
Works perfect for what I use and I would recommend for someone using it for scheduling people remotely.
I still am learning but it is way better than the square appointments app that I was using. It was worth the cost for me.
Overall I am very happy with peak pro and would highly recommend.
The greatest help is the staff at the help desk.
Customer service good; knowledgeable and accessible. Navigating the website difficult for somethings.
The software is great, customer support is phenominal.
We appreciate how this integrates with our website, and allows customers and employees to complete bookings.
Peek PRO software is so simple and easy to use, and it makes our booking process seamless.
The ease of scheduling new activities, its seamless integration into our website and effortless booking for our customers has been a winning combo.
Requests to speak to managers are ignored. Unless you call and call there is no movement on your concerns and some customer support representatives are downright rude.
Setting it up was super easy. The level of customization from email templates to booking flow is really impressive.
Possibly fraudulent - definitely misrepresenting their service and product.
I like the all-inclusive feel of the check-out. I like the ability to customize emails, have waivers signed in the program itself and all the customer information tracked by booking.
Does not have all the functionality I need. What I really disliked most about this company is the accounting department.
The best part is this software is designed for the user, cheap and can be used in Costa Rica. This tool will be of great help for waivers, payment hold and organizing offline bookings.
Absolutely terrible customer support. Takes 3 days plus to reach anyone.
We've had great experiences with the customer support team. They solve problems quickly, they understand our needs, and are pro-active in helping us look ahead to the next steps.
Their customer support team is awesome, and always help us out in a timely manner. We truly couldn’t be in business without Peek PRO.
Works perfect for what I use and I would recommend for someone using it for scheduling people remotely.
I still am learning but it is way better than the square appointments app that I was using. It was worth the cost for me.
Overall I am very happy with peak pro and would highly recommend.
The greatest help is the staff at the help desk.
Customer service good; knowledgeable and accessible. Navigating the website difficult for somethings.
The software is great, customer support is phenominal.
We appreciate how this integrates with our website, and allows customers and employees to complete bookings.
Peek PRO software is so simple and easy to use, and it makes our booking process seamless.
Guesty logo
4.4
270

Guesty, where every host thrives.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.2
Pros and Cons from Guesty users   
avatar
avatar
+15
Working with them has been great - they are collaborative, constantly improving their product, and have provided us with great customer service.
The onboarding is even worse than the software. All of that said, the leadership is the root to the problem.
In special I would like to mention they have a great support department which will help you in any way possible.
Honestly, worst software and worst customer service experience of my life, and I used to have AT&T. I would strongly advise people to run for the hills.
We love that the guesty professionals help us at night answering our clients needs. The platform is easy to use and we have been extremely happy with it.
Really it is a joke of a company and if you know anything about software you will see how weak it is and how it provides no where close to the value it charges you for.
Guesty is always adding new features, offering new integrations, and partnering with different softwares. We appreciate our relationship with Guesty and hope they continue in the right direction.
Customer support is the worst I even experienced. Only can communicate via email and they are on a different tome zone so if they call you it is a 3 AM EAT.
I saw the improvement from the beginning as the little things that used to bug me before are now improved such support. Now it's fast, easy to communicate, and they will follow up on a case.
Whether it's saved replied, automated messages, or owner's portal, the management of listing all in one place is fantastic.
In terms of outsourcing guest communication it is the best solution we have found until now.
Guesty helps us save a lot of time and money - we can manage multiple listings/properties on multiple rental platforms. Without this solution we would have not been able to grow as we did.
The customer service has been very responsive and helpful.
This software is so easy to use. It has a modern, modular design that makes it easy to use, even for those who are not especially comfortable with computers.
The team shows a genuine interest in helping us achieve our goals, checks-in regularly with updates and advice, and responds quickly when help is needed.
Guesty has really impressed us manage our properties by helping us cut costs and be efficient.
The UI looks good and there are a lot of integration options.
Being able to have a holistic view or my calendar, earnings, performance etc. My favorite thing about this software is the automation and the amount of customization that you can do with automation.
Working with them has been great - they are collaborative, constantly improving their product, and have provided us with great customer service.
The onboarding is even worse than the software. All of that said, the leadership is the root to the problem.
In special I would like to mention they have a great support department which will help you in any way possible.
Honestly, worst software and worst customer service experience of my life, and I used to have AT&T. I would strongly advise people to run for the hills.
We love that the guesty professionals help us at night answering our clients needs. The platform is easy to use and we have been extremely happy with it.
Really it is a joke of a company and if you know anything about software you will see how weak it is and how it provides no where close to the value it charges you for.
Guesty is always adding new features, offering new integrations, and partnering with different softwares. We appreciate our relationship with Guesty and hope they continue in the right direction.
Customer support is the worst I even experienced. Only can communicate via email and they are on a different tome zone so if they call you it is a 3 AM EAT.
I saw the improvement from the beginning as the little things that used to bug me before are now improved such support. Now it's fast, easy to communicate, and they will follow up on a case.
Whether it's saved replied, automated messages, or owner's portal, the management of listing all in one place is fantastic.
In terms of outsourcing guest communication it is the best solution we have found until now.
Guesty helps us save a lot of time and money - we can manage multiple listings/properties on multiple rental platforms. Without this solution we would have not been able to grow as we did.
The customer service has been very responsive and helpful.
This software is so easy to use. It has a modern, modular design that makes it easy to use, even for those who are not especially comfortable with computers.
The team shows a genuine interest in helping us achieve our goals, checks-in regularly with updates and advice, and responds quickly when help is needed.
Guesty has really impressed us manage our properties by helping us cut costs and be efficient.
The UI looks good and there are a lot of integration options.
Being able to have a holistic view or my calendar, earnings, performance etc. My favorite thing about this software is the automation and the amount of customization that you can do with automation.
Working with them has been great - they are collaborative, constantly improving their product, and have provided us with great customer service.
The onboarding is even worse than the software. All of that said, the leadership is the root to the problem.
In special I would like to mention they have a great support department which will help you in any way possible.
Honestly, worst software and worst customer service experience of my life, and I used to have AT&T. I would strongly advise people to run for the hills.
We love that the guesty professionals help us at night answering our clients needs. The platform is easy to use and we have been extremely happy with it.
Really it is a joke of a company and if you know anything about software you will see how weak it is and how it provides no where close to the value it charges you for.
Guesty is always adding new features, offering new integrations, and partnering with different softwares. We appreciate our relationship with Guesty and hope they continue in the right direction.
Customer support is the worst I even experienced. Only can communicate via email and they are on a different tome zone so if they call you it is a 3 AM EAT.
I saw the improvement from the beginning as the little things that used to bug me before are now improved such support. Now it's fast, easy to communicate, and they will follow up on a case.
Whether it's saved replied, automated messages, or owner's portal, the management of listing all in one place is fantastic.
In terms of outsourcing guest communication it is the best solution we have found until now.
Guesty helps us save a lot of time and money - we can manage multiple listings/properties on multiple rental platforms. Without this solution we would have not been able to grow as we did.
The customer service has been very responsive and helpful.
This software is so easy to use. It has a modern, modular design that makes it easy to use, even for those who are not especially comfortable with computers.
The team shows a genuine interest in helping us achieve our goals, checks-in regularly with updates and advice, and responds quickly when help is needed.
Guesty has really impressed us manage our properties by helping us cut costs and be efficient.
The UI looks good and there are a lot of integration options.
Being able to have a holistic view or my calendar, earnings, performance etc. My favorite thing about this software is the automation and the amount of customization that you can do with automation.
Rezdy logo
4.6
227

Tours & activities online booking and distribution platform

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.4
Pros and Cons from Rezdy users   
avatar
avatar
+15
It has a great user interface as well as good automation, customer templates and great API. Good for scheduled activities.
I would prefer a flat monthly fee. Some of the fields are missing from the reports which is frustrating.
No glitches, no hacks, and runs just very very smoothly. The monthly updating is essential to improve it & keep the quality at a top industry best standard.
Lack of customer service. Malfunctioning software.
Ease of use, format of information is really good. Adding tours or cloning tours and alterations is great.
But the not good part is the lack of payment integration with the Brazilian market.
If you are starting up, It is a very good way to prepare your company for growth.
Difficult to separate the genuine resellers from time wasters.
Very nice, reach platform that requires a certain level of training but well worth the time invested.
Rezdy has made vouchers, sharing products, agents commission, promo codes easy , seamless delivery and instant confirmation for FIT and agents - love it.
Easy to implement and easy to use. Very stable and reliable.
To be able to have our clients book into our stargazing tours and have all the required info there, auto emails, etc. is just fabulous. It means we do not have to man the office all the time.
I like the integration with big third party booking sites so we can offer live inventory. I also like the email system for customers and the professional interface.
The network of suppliers within the marketplace was important to us, to be able to sell our product but also purchase other products at a negotiated rate. Customer service/support is very responsive.
They made the setup and deploment of products so easy. Our team is now confident and consumers also find it so easy to make bookings.
The onboarding and support teams are excellent.
Every business has different needs, but if Rezdy software suits your needs, the experience of working with them is a good one.
Very good but expensive ,it was better to make good offers and better prices and commission.
It has a great user interface as well as good automation, customer templates and great API. Good for scheduled activities.
I would prefer a flat monthly fee. Some of the fields are missing from the reports which is frustrating.
No glitches, no hacks, and runs just very very smoothly. The monthly updating is essential to improve it & keep the quality at a top industry best standard.
Lack of customer service. Malfunctioning software.
Ease of use, format of information is really good. Adding tours or cloning tours and alterations is great.
But the not good part is the lack of payment integration with the Brazilian market.
If you are starting up, It is a very good way to prepare your company for growth.
Difficult to separate the genuine resellers from time wasters.
Very nice, reach platform that requires a certain level of training but well worth the time invested.
Rezdy has made vouchers, sharing products, agents commission, promo codes easy , seamless delivery and instant confirmation for FIT and agents - love it.
Easy to implement and easy to use. Very stable and reliable.
To be able to have our clients book into our stargazing tours and have all the required info there, auto emails, etc. is just fabulous. It means we do not have to man the office all the time.
I like the integration with big third party booking sites so we can offer live inventory. I also like the email system for customers and the professional interface.
The network of suppliers within the marketplace was important to us, to be able to sell our product but also purchase other products at a negotiated rate. Customer service/support is very responsive.
They made the setup and deploment of products so easy. Our team is now confident and consumers also find it so easy to make bookings.
The onboarding and support teams are excellent.
Every business has different needs, but if Rezdy software suits your needs, the experience of working with them is a good one.
Very good but expensive ,it was better to make good offers and better prices and commission.
It has a great user interface as well as good automation, customer templates and great API. Good for scheduled activities.
I would prefer a flat monthly fee. Some of the fields are missing from the reports which is frustrating.
No glitches, no hacks, and runs just very very smoothly. The monthly updating is essential to improve it & keep the quality at a top industry best standard.
Lack of customer service. Malfunctioning software.
Ease of use, format of information is really good. Adding tours or cloning tours and alterations is great.
But the not good part is the lack of payment integration with the Brazilian market.
If you are starting up, It is a very good way to prepare your company for growth.
Difficult to separate the genuine resellers from time wasters.
Very nice, reach platform that requires a certain level of training but well worth the time invested.
Rezdy has made vouchers, sharing products, agents commission, promo codes easy , seamless delivery and instant confirmation for FIT and agents - love it.
Easy to implement and easy to use. Very stable and reliable.
To be able to have our clients book into our stargazing tours and have all the required info there, auto emails, etc. is just fabulous. It means we do not have to man the office all the time.
I like the integration with big third party booking sites so we can offer live inventory. I also like the email system for customers and the professional interface.
The network of suppliers within the marketplace was important to us, to be able to sell our product but also purchase other products at a negotiated rate. Customer service/support is very responsive.
They made the setup and deploment of products so easy. Our team is now confident and consumers also find it so easy to make bookings.
The onboarding and support teams are excellent.
Every business has different needs, but if Rezdy software suits your needs, the experience of working with them is a good one.
Very good but expensive ,it was better to make good offers and better prices and commission.
Starboard Suite logo
4.8
185

Effortless Reservations and Ticketing

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.8
Pros and Cons from Starboard Suite users   
+15
Not only is the software user friendly and easily managed by our employees, but the SS customer support is outstanding.
I was worried that it would take a lot of time to get our people up and running and it really did not.
From the immediate, responsive communication, to the comprehensive training, integration with adwords & analytics, to the generous and useful "Welcome Aboard" gift, these folks have it FIGURED OUT.
Customers get very confused by putting their vouchers in from groupon. They have to call and need to be walked through every step because they can't figure it out on their own.
I like working with smaller companies that have excellent customer service.
I also find the calendar to be rather bulky, and find myself missing our simpler calendar from our previous reservation platform. Having said that, about 95% of their service IS customizable.
Starboard is a great tool to organize and facilitate costumer service. This platform is very intuitive and easy to use, everything we need we can find pretty fast.
It is always a difficult decision to switch to a new reservation system. It was no different for us but we knew when we chose Starboard, we'd made the right call.
You can tell that the staff work really hard and care about their client's satisfaction. Another thing we absolutely love about them is the affordability for using the service.
The support is highly responsive and always exceedingly helpful. They are constantly developing and adding new features as well.
Always answering right away and doing their best to please and solve the clients problems, even creating new programming to solve my specific needs.
Nice, thoughtful people and robust updates. And at a lower price that doesn’t worry me when passing along ticket costs along to customers.
Excellent overall experience. Customer service, outside concierge sales capabilities, web integration- it’s first class.
The system is so naturally user friendly. Training is hands on in a few minutes with staff.
User friendly, able to manage the passengers on different vessels.
There are many great features but one of the things we found most valuable was the willingness to create functions that would work well for our business.
The system solves many of our pricing changes and allows us to offer discounts, etc. to selected customers.
Fees to Starboard Suite are reinvested in improving the product and your own ROI.
Not only is the software user friendly and easily managed by our employees, but the SS customer support is outstanding.
I was worried that it would take a lot of time to get our people up and running and it really did not.
From the immediate, responsive communication, to the comprehensive training, integration with adwords & analytics, to the generous and useful "Welcome Aboard" gift, these folks have it FIGURED OUT.
Customers get very confused by putting their vouchers in from groupon. They have to call and need to be walked through every step because they can't figure it out on their own.
I like working with smaller companies that have excellent customer service.
I also find the calendar to be rather bulky, and find myself missing our simpler calendar from our previous reservation platform. Having said that, about 95% of their service IS customizable.
Starboard is a great tool to organize and facilitate costumer service. This platform is very intuitive and easy to use, everything we need we can find pretty fast.
It is always a difficult decision to switch to a new reservation system. It was no different for us but we knew when we chose Starboard, we'd made the right call.
You can tell that the staff work really hard and care about their client's satisfaction. Another thing we absolutely love about them is the affordability for using the service.
The support is highly responsive and always exceedingly helpful. They are constantly developing and adding new features as well.
Always answering right away and doing their best to please and solve the clients problems, even creating new programming to solve my specific needs.
Nice, thoughtful people and robust updates. And at a lower price that doesn’t worry me when passing along ticket costs along to customers.
Excellent overall experience. Customer service, outside concierge sales capabilities, web integration- it’s first class.
The system is so naturally user friendly. Training is hands on in a few minutes with staff.
User friendly, able to manage the passengers on different vessels.
There are many great features but one of the things we found most valuable was the willingness to create functions that would work well for our business.
The system solves many of our pricing changes and allows us to offer discounts, etc. to selected customers.
Fees to Starboard Suite are reinvested in improving the product and your own ROI.
Not only is the software user friendly and easily managed by our employees, but the SS customer support is outstanding.
I was worried that it would take a lot of time to get our people up and running and it really did not.
From the immediate, responsive communication, to the comprehensive training, integration with adwords & analytics, to the generous and useful "Welcome Aboard" gift, these folks have it FIGURED OUT.
Customers get very confused by putting their vouchers in from groupon. They have to call and need to be walked through every step because they can't figure it out on their own.
I like working with smaller companies that have excellent customer service.
I also find the calendar to be rather bulky, and find myself missing our simpler calendar from our previous reservation platform. Having said that, about 95% of their service IS customizable.
Starboard is a great tool to organize and facilitate costumer service. This platform is very intuitive and easy to use, everything we need we can find pretty fast.
It is always a difficult decision to switch to a new reservation system. It was no different for us but we knew when we chose Starboard, we'd made the right call.
You can tell that the staff work really hard and care about their client's satisfaction. Another thing we absolutely love about them is the affordability for using the service.
The support is highly responsive and always exceedingly helpful. They are constantly developing and adding new features as well.
Always answering right away and doing their best to please and solve the clients problems, even creating new programming to solve my specific needs.
Nice, thoughtful people and robust updates. And at a lower price that doesn’t worry me when passing along ticket costs along to customers.
Excellent overall experience. Customer service, outside concierge sales capabilities, web integration- it’s first class.
The system is so naturally user friendly. Training is hands on in a few minutes with staff.
User friendly, able to manage the passengers on different vessels.
There are many great features but one of the things we found most valuable was the willingness to create functions that would work well for our business.
The system solves many of our pricing changes and allows us to offer discounts, etc. to selected customers.
Fees to Starboard Suite are reinvested in improving the product and your own ROI.
Checkfront logo
4.5
313

Online bookings for tours, activities & rentals

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.2
    Features
    4.1
    Customer support
    4.6
Pros and Cons from Checkfront users   
avatar
avatar
avatar
+15
The support has an amazing actitud and vibe. They are on top of things to help the user.
Extremely disenchanted with the service. TOTALLY UNACCEPTABLE TO BLOW CUSTOMERS OFF--how UNPROFESSIONAL.
After years of use, my favorite thing about Checkfront is the helpful support team. They always provide detailed, competent and helpful answers.
Monthly cost is quite high- we are a very small business and no discounts available and packages unable to be tailored to our needs so we are paying for things we do not require.
Ease of use, very intuitive. I was nervous about the quality of the support after our free trial expired, but have found Checkfront staff to be very helpful and responsive to all of my questions.
During covid, the hibernation plan means that your website goes offline.
Great core features, rock-solid stability, and ease of setup and integration to our systems. And they have a fantastic support team.
Not much we don't like - maybe could be easier to block off a day.
Checkfront is a overall good Booking System. It has a superior value for money and is good for anyone who requires a entry level system.
The support team is also worth mentioning, they are always quick and friendly and looking to provide good solutions.
Customers also compliment us on how simple and straightforward it is to use. I also feel like they are there when I need them to help me out with any issues I'm having.
When one need to know about places available for visit with good scenery checkfront is the site to visit and explore before visiting the place since they have very beautiful places to chose from.
The support help is phenomenal and in the same time zone. They are always pleasant and quick.
Great, would 100% recommend to any business operating some type of activity, tour, rental etc.
I really like the website integration portion. Very easy to use and easy to train other employees on.
Very supportive with assistance for technical issues in my set up.
We run a glamping business and have been using Checkfront for 3 years and it works great. The initial set up was a bit of a slog as we have an complex booking system, but it all works well.
Don't often need to look for how to use something it just makes sense. I like that I can pay a smaller price point and not have all the capabilities instead of paying for things I don't need.
The support has an amazing actitud and vibe. They are on top of things to help the user.
Extremely disenchanted with the service. TOTALLY UNACCEPTABLE TO BLOW CUSTOMERS OFF--how UNPROFESSIONAL.
After years of use, my favorite thing about Checkfront is the helpful support team. They always provide detailed, competent and helpful answers.
Monthly cost is quite high- we are a very small business and no discounts available and packages unable to be tailored to our needs so we are paying for things we do not require.
Ease of use, very intuitive. I was nervous about the quality of the support after our free trial expired, but have found Checkfront staff to be very helpful and responsive to all of my questions.
During covid, the hibernation plan means that your website goes offline.
Great core features, rock-solid stability, and ease of setup and integration to our systems. And they have a fantastic support team.
Not much we don't like - maybe could be easier to block off a day.
Checkfront is a overall good Booking System. It has a superior value for money and is good for anyone who requires a entry level system.
The support team is also worth mentioning, they are always quick and friendly and looking to provide good solutions.
Customers also compliment us on how simple and straightforward it is to use. I also feel like they are there when I need them to help me out with any issues I'm having.
When one need to know about places available for visit with good scenery checkfront is the site to visit and explore before visiting the place since they have very beautiful places to chose from.
The support help is phenomenal and in the same time zone. They are always pleasant and quick.
Great, would 100% recommend to any business operating some type of activity, tour, rental etc.
I really like the website integration portion. Very easy to use and easy to train other employees on.
Very supportive with assistance for technical issues in my set up.
We run a glamping business and have been using Checkfront for 3 years and it works great. The initial set up was a bit of a slog as we have an complex booking system, but it all works well.
Don't often need to look for how to use something it just makes sense. I like that I can pay a smaller price point and not have all the capabilities instead of paying for things I don't need.
The support has an amazing actitud and vibe. They are on top of things to help the user.
Extremely disenchanted with the service. TOTALLY UNACCEPTABLE TO BLOW CUSTOMERS OFF--how UNPROFESSIONAL.
After years of use, my favorite thing about Checkfront is the helpful support team. They always provide detailed, competent and helpful answers.
Monthly cost is quite high- we are a very small business and no discounts available and packages unable to be tailored to our needs so we are paying for things we do not require.
Ease of use, very intuitive. I was nervous about the quality of the support after our free trial expired, but have found Checkfront staff to be very helpful and responsive to all of my questions.
During covid, the hibernation plan means that your website goes offline.
Great core features, rock-solid stability, and ease of setup and integration to our systems. And they have a fantastic support team.
Not much we don't like - maybe could be easier to block off a day.
Checkfront is a overall good Booking System. It has a superior value for money and is good for anyone who requires a entry level system.
The support team is also worth mentioning, they are always quick and friendly and looking to provide good solutions.
Customers also compliment us on how simple and straightforward it is to use. I also feel like they are there when I need them to help me out with any issues I'm having.
When one need to know about places available for visit with good scenery checkfront is the site to visit and explore before visiting the place since they have very beautiful places to chose from.
The support help is phenomenal and in the same time zone. They are always pleasant and quick.
Great, would 100% recommend to any business operating some type of activity, tour, rental etc.
I really like the website integration portion. Very easy to use and easy to train other employees on.
Very supportive with assistance for technical issues in my set up.
We run a glamping business and have been using Checkfront for 3 years and it works great. The initial set up was a bit of a slog as we have an complex booking system, but it all works well.
Don't often need to look for how to use something it just makes sense. I like that I can pay a smaller price point and not have all the capabilities instead of paying for things I don't need.
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4.7
48

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.5
    Features
    4.6
    Customer support
    4.9
Pros and Cons from accesso ShoWare users   
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+15
We were the very first customer of ShoWare so we have seen the product/software grow since 2004. The ease of use has reached a wonderful level.
As with most systems, the inability to change the delivery method on a completed order and not being able to do a partial refund seamlessly can be a bit of a burden.
We have been pleased with the great customer service accesso ShoWare has provided us over the years. They have gone above and beyond to accommodate our requests and continue to improve.
The concert tickets are also sold on the system but customers get confused by the basket.
A terrific system, affordable, effective, and always current with new features added regularly like Facebook sales or mobile ticketing site.
Struggle to find much bad to say - Some changes more difficult than others to manage.
The ease in navigating the site and especially the ability from them to select their own seats online 24/7 is what I hear about the most. My true appreciation is for their technical support.
We have been using accesso ShoWare for over 8 years and have yet to run into any major obstacles.
Their ability to think outside the box and build custom solutions for my facility has been amazing.
Accesso ShoWare is an excellent organization. They have built a full-featured ticketing solution which they continue to enhance, thereby staying on top of the latest technologies.
We our very pleased with the software and appreciate the team at accesso ShoWare.
ShoWare is a reliable tool to track ticket sales and manage our box office. It seems to be improving and we've received compliments on it from our patrons.
Sometimes we don't even know of an issue, and it's already remedied, and we are made aware ASAP. They take wonderful care of us and listen to all of our questions and ideas.
Overall a great value and a worthy investment for venues of any size.
The software is easy to use for the patron which is most important. I'm a quick learner so it was easy to learn to system and for me to train volunteers and other members of our team.
Ease of use once learned. The many features that have the ability to drive revenue.
It is so easy to train new employees on the system. As upgrades are added they have usually been easy to understand and easy to integrate into our daily use.
This software has left nothing and is continuously being enhanced. Our website integration was as smooth as we could have ever imagined and the affordability is appreciated.
We were the very first customer of ShoWare so we have seen the product/software grow since 2004. The ease of use has reached a wonderful level.
As with most systems, the inability to change the delivery method on a completed order and not being able to do a partial refund seamlessly can be a bit of a burden.
We have been pleased with the great customer service accesso ShoWare has provided us over the years. They have gone above and beyond to accommodate our requests and continue to improve.
The concert tickets are also sold on the system but customers get confused by the basket.
A terrific system, affordable, effective, and always current with new features added regularly like Facebook sales or mobile ticketing site.
Struggle to find much bad to say - Some changes more difficult than others to manage.
The ease in navigating the site and especially the ability from them to select their own seats online 24/7 is what I hear about the most. My true appreciation is for their technical support.
We have been using accesso ShoWare for over 8 years and have yet to run into any major obstacles.
Their ability to think outside the box and build custom solutions for my facility has been amazing.
Accesso ShoWare is an excellent organization. They have built a full-featured ticketing solution which they continue to enhance, thereby staying on top of the latest technologies.