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Best Social CRM Tools Software for Public Administrations

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Pipedrive logo

Pipedrive

4.5
(2.3K)

CRM built by salespeople, for salespeople

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Pipedrive is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat.

Read more about Pipedrive

Falcon.io logo

Falcon.io

4.2
(183)

Unified social media marketing and management platform

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Falcon.io is available for Public Administrations and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base, Chat.

Read more about Falcon.io

EngageBay logo

EngageBay

4.6
(162)

Integrated sales & marketing software for growing teams

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EngageBay is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, 24/7 (Live rep), Chat.

Read more about EngageBay

Sprinklr logo

Sprinklr

4.2
(60)

Social media management, analytics & strategy planning.

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Sprinklr is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

Read more about Sprinklr

LiveAgent logo

LiveAgent

4.7
(1K)

Great customer service starts with better help desk software

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LiveAgent is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

Read more about LiveAgent

Salesforce Sales Cloud logo

Salesforce Sales Cloud

4.4
(16.5K)

Cloud-based CRM & Sales Automation

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Salesforce Sales Cloud is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum.

Read more about Salesforce Sales Cloud

Zoho CRM logo

Zoho CRM

4.3
(5.2K)

CRM software that helps you sell smarter, better, faster.

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Zoho CRM is available for Public Administrations and offers the following support options: 24/7 (Live rep), FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base.

Read more about Zoho CRM

Zendesk logo

Zendesk

4.4
(2.7K)

Service-first CRM company that builds support & sales tools

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Zendesk is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support.

Read more about Zendesk

AgoraPulse logo

AgoraPulse

4.6
(614)

Easy-to-use social media management for teams and agencies

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AgoraPulse is available for Public Administrations and offers the following support options: Knowledge Base, Chat, 24/7 (Live rep), FAQs/Forum, Email/Help Desk.

Read more about AgoraPulse

Freshsales logo

Freshsales

4.6
(483)

Sales management solution

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Freshsales is available for Public Administrations and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, 24/7 (Live rep), Knowledge Base.

Read more about Freshsales

Salesforce Experience Cloud logo

Salesforce Experience Cloud

4.3
(71)

Community software connects customers, partners & employees

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Salesforce Experience Cloud is available for Public Administrations and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep).

Read more about Salesforce Experience Cloud

yawave logo

yawave

5.0
(1)

Java/React-based SaaS communication suite

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yawave is available for Public Administrations and offers the following support options: Chat, Phone Support, Email/Help Desk, FAQs/Forum.

Read more about yawave

Hootsuite logo

Hootsuite

4.3
(2.8K)

Social Media Management & Scheduling for SMBs and Enterprise

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Hootsuite is available for Public Administrations and offers the following support options: Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat.

Read more about Hootsuite

Nimble logo

Nimble

4.4
(1.7K)

Contact management & social relationship software

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Nimble is available for Public Administrations and offers the following support options: Knowledge Base, Chat, FAQs/Forum, Email/Help Desk.

Read more about Nimble

Sprout Social logo

Sprout Social

4.4
(465)

Social Media Management Software for Business

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Sprout Social is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep).

Read more about Sprout Social

Thryv logo

Thryv

4.2
(347)

All-in-one management software built for small business

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Thryv is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep), FAQs/Forum.

Read more about Thryv

SugarCRM logo

SugarCRM

3.8
(354)

Customizable customer relationship management software

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SugarCRM is available for Public Administrations and offers the following support options: 24/7 (Live rep), Chat.

Read more about SugarCRM

Re:amaze logo

Re:amaze

4.8
(51)

Support, engage, and convert customers on a single platform.

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Re:amaze is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base.

Read more about Re:amaze

NABD System logo

NABD System

4.6
(38)

Omnichannel Customer support & Help Desk software-FREE PLAN

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NABD System is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support.

Read more about NABD System

RAYNET CRM logo

RAYNET CRM

4.9
(21)

The most easy-to-use CRM solution.

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RAYNET CRM is available for Public Administrations and offers the following support options: Knowledge Base, Chat, 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support.

Read more about RAYNET CRM

Jive logo

Jive

3.9
(43)

Interactive intranet and collaboration hub for business.

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Jive is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

Read more about Jive

CX Social logo

CX Social

4.0
(8)

Customer Engagement & Insights for Social Brands

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CX Social is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk.

Read more about CX Social

Get Satisfaction logo

Get Satisfaction

4.3
(4)

Drive Customer Engagement

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Get Satisfaction is available for Public Administrations and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base, Chat.

Read more about Get Satisfaction

Pivotal CRM logo

Pivotal CRM

3.7
(6)

Big Dreams Made Real

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Pivotal CRM is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support.

Read more about Pivotal CRM

Adxstudio Portals logo

Adxstudio Portals

4.0
(2)

Microsoft Dynamics CRM-integrated web portals

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Adxstudio Portals is available for Public Administrations and offers the following support options: Knowledge Base, Chat, FAQs/Forum, Email/Help Desk, Phone Support.

Read more about Adxstudio Portals