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Top Rated Social CRM Tools Software with Facebook

Last updated: July 2026

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23 software options

Zoho CRM logo

Customer relationship management solution

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Serve your social customer in a better way. Listen to customer conversations over Social media and engage with them without leaving your CRM account.

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Bitrix24 logo

All in one business management workspace

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Bitrix24 is an all-in-one business management platform that integrates CRM, project management, and collaboration tools in a single workspace. The system offers task management with Kanban boards and Gantt charts, communication features including video calls and chat, plus website building capabilities with ecommerce functionality. Bitrix24 includes HR management tools for employee tracking and workflow automation, all accessible via mobile applications.

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LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

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LiveAgent is a customer service and social CRM solution for companies. It helps businesses manage customer communication and social media interactions from a single platform. LiveAgent is a leader in delivering seamless customer experiences.

Start with a 14-Day free trial, no credit card required.

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EngageBay CRM logo

Integrated sales & marketing software for growing teams

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AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

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Agorapulse logo

Easy-to-use social media management for teams and agencies

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Agorapulse is a social media management tool to find and categorize the most vocal followers, retrieve conversation history & team notes on followers.

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Kommo logo

Messenger-based sales tool for SMBs and entrepreneurs

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Kommo is the world's first messaging-powered CRM. It features customizable sales pipelines, lead tracking, multichannel communication, integrations with the most popular chat apps and much more.

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Freshsales logo

Sales management solution

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Freshworks CRM Sales Cloud is a complete solution for sales teams to attract quality leads, engage in contextual conversations, drive deals with AI-powered insights and nurture customer relationships. The Sales Cloud empowers sales teams with more time for selling by automating the sales process.

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Sendible logo

Social media management & monitoring tool for agencies

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The Sendible platform brings all your social networks together into a centralised hub and is the easiest way to execute a winning social media strategy for multiple brands at scale. Positioned as a productivity tool for agencies, you can be certain that your team will save hours of time!

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NABD System logo

Omnichannel Customer support & Help Desk software-FREE PLAN

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Simple, scablable and powerful omnichannel customer service solution for organizations committed to deliver highest level of service to its clients.

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Oktopost logo

We make it measurable

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Oktopost is the only social media management platform architected for B2B. Oktopost enables marketers to manage social content at scale, amplify reach, and integrate social with a marketing and sales stack.

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charles logo

Web-based conversational commerce suite for consumer brands

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charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

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SalesSeek logo

Visual Sales CRM system & Powerful Data Management software.

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Harness the power of your social to drive your revenue. Get your contact’s social feeds in-line with their contact record. One an aggregated feed of your social

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Adxstudio Portals logo

Microsoft Dynamics CRM-integrated web portals

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Adxstudio Portals is a portal-based web engagement platform with Dynamic CRM integration for community, retail, government, and customer service sectors

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SocialPilot logo

Social Media Scheduling & Analytics Tool for SMBs & Agencies

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Social media management platform for agencies and teams covering scheduling, AI content creation, social inbox, analytics, white-label reporting, and client collaboration across 10 networks.

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Zendesk Suite logo

AI powered customer service across all channels

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With Zendesk, you can build customer relationships that are more meaningful, personal, and productive.

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Sprinklr logo

Social media management, analytics & strategy planning.

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Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

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Sprout Social logo

Social Media Management Software for Business

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Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence.

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Copper logo

The CRM designed for Google Workspace

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Copper is a CRM tool that’s designed for and recommended by Google. Get set up in minutes thanks to its seamless integration with Google Workspace (formerly G Suite) and beautiful user experience. Automate repetitive tasks, stay on top of projects and deadlines, and build more valuable, long-lasting relationships.

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Nimble logo

Contact management & social relationship solution

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Nimble provides insights & intelligence on your contacts from social to help you engage in a relevant and authentic way.

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Jive logo

Interactive intranet and collaboration hub for business.

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Jive's Interactive Intranet unites your people, information and content in a single hub for getting work done. It's a secure out-of-the-box solution for company communications, collaboration, knowledge-sharing, with an engaging user experience that drives adoption and productivity.

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Hootsuite logo

Social media management & scheduling for SMBs and enterprise

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Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services.

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Thryv logo

AI-powered software built for small business growth.

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Thryv helps small businesses manage CRM, marketing, scheduling, payments, and customer communication from one AI-powered platform designed to automate workflows, improve efficiency, and drive business growth.

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Insightly logo

Insightly is the modern, affordable CRM that teams love.

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With the social media integration, you can simply put in a contact’s email address, and Insightly detects and input social media profiles related to the email address.

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