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Top Rated Social CRM Tools Software with Facebook

Last updated: September 2026

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19 software options

Zoho CRM logo

Customer relationship management solution

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Serve your social customer in a better way. Listen to customer conversations over Social media and engage with them without leaving your CRM account.

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EngageBay CRM logo

Integrated sales & marketing software for growing teams

AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

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Agorapulse logo

Easy-to-use social media management for teams and agencies

Agorapulse is a social media management tool to find and categorize the most vocal followers, retrieve conversation history & team notes on followers.

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Kommo logo

Messenger-based sales tool for SMBs and entrepreneurs

Kommo is the world's first messaging-powered CRM. It features customizable sales pipelines, lead tracking, multichannel communication, integrations with the most popular chat apps and much more.

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Sendible logo

Social media management & monitoring tool for agencies

The Sendible platform brings all your social networks together into a centralised hub and is the easiest way to execute a winning social media strategy for multiple brands at scale. Positioned as a productivity tool for agencies, you can be certain that your team will save hours of time!

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NABD System logo

Omnichannel Customer support & Help Desk software-FREE PLAN

Simple, scablable and powerful omnichannel customer service solution for organizations committed to deliver highest level of service to its clients.

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Oktopost logo

We make it measurable

Oktopost is the only social media management platform architected for B2B. Oktopost enables marketers to manage social content at scale, amplify reach, and integrate social with a marketing and sales stack.

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charles logo

Web-based conversational commerce suite for consumer brands

charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

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SalesSeek logo

Visual Sales CRM system & Powerful Data Management software.

Harness the power of your social to drive your revenue. Get your contact’s social feeds in-line with their contact record. One an aggregated feed of your social

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Adxstudio Portals logo

Microsoft Dynamics CRM-integrated web portals

Adxstudio Portals is a portal-based web engagement platform with Dynamic CRM integration for community, retail, government, and customer service sectors

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Zendesk Suite logo

AI powered customer service across all channels

With Zendesk, you can build customer relationships that are more meaningful, personal, and productive.

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Sprinklr logo

The definitive AI-native platform for customer experience

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across every customer touchpoint.

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SocialPilot logo

Social Media Scheduling & Analytics Tool for SMBs & Agencies

Social media management platform for agencies and teams covering scheduling, AI content creation, social inbox, analytics, white-label reporting, and client collaboration across 10 networks.

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Sprout Social logo

Social Media Management Software for Business

Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence.

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Copper logo

The CRM designed for Google Workspace

Copper is a CRM tool that’s designed for and recommended by Google. Get set up in minutes thanks to its seamless integration with Google Workspace (formerly G Suite) and beautiful user experience. Automate repetitive tasks, stay on top of projects and deadlines, and build more valuable, long-lasting relationships.

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Nimble logo

Contact management & social relationship solution

Nimble provides insights & intelligence on your contacts from social to help you engage in a relevant and authentic way.

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Jive logo

Interactive intranet and collaboration hub for business.

Jive's Interactive Intranet unites your people, information and content in a single hub for getting work done. It's a secure out-of-the-box solution for company communications, collaboration, knowledge-sharing, with an engaging user experience that drives adoption and productivity.

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Hootsuite logo

Social media management & scheduling for SMBs and enterprise

Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services.

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Thryv logo

AI-powered software built for small business growth.

Thryv is the AI-native growth platform that helps small businesses get found online, attract more customers, and grow with confidence.

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