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3CLogic Logo

3CLogic

Cloud Call Center Solutions

(11)

3CLogic Reviews

Overall rating

4.3

/5

49

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.82/10

Reviews by rating

Pros and cons

I love the people and response that I've received from 3CLogic. Everyone I've dealt with has been wonderful and so responsive.
Always available and willing to help for as long as needed. Amazing robust product for a better price than similar products.
The best! really great product easy to use with a amazing staff behind it for customer support.
Tech support rarely fixes issues with their software, and when they get frustrated trying, they blame the customer and say it's our problem and not their fault.
Our call center lost countless hours of productivity because of this program. On top of all of that, the system is not user-friendly and the training was inadequate.
When I have asked for enhancements or features, they have all come at a ridiculous price, even some that I would consider 'fixes' more than 'features.
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49 reviews

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