We host our courses on Kajabi and use it for some landing pages. We also run most of our checkouts through Kajabi.
Kajabi sells itself as the one home for your whole business - websites, courses, checkout, membership, landing pages, email. And all those features are pretty decent. Not best in class, but pretty good. They also work to make things better. They just totally remade the page editor. Then emails. Now sites are next, and a revision of memberships is probably coming soon. They really are making it better all the time.
Right now, it seems (based on feedback in the official Facebook group) that email deliverability isn't the best right now (but being worked on). You run into some constraints when you work entirely inside Kajabi, but if you embrace those limitations, it really does free you up to do your work and get on with running your business.
Likelihood to recommend: 9/10
I am very pleased with Kajabi. My monthly expenses are 50% of what I was paying having different platforms, and now I know that all my automations run smoothly.
That I could integrate almost all my business needs under one roof. Before Kajabi I was using other software for performing different tasks in my business. I am not a coder and integrating everything -and making it work!- was kind of a nightmare. Very time consuming. And I use to spend a lot of money. When I found Kajabi it was a life-saver. Email marketing, tagging, email automation, site creation, squeeze pages creation, e-learning platform, forms, surveys, it is an all-in-one solution. It saved me lots of time and money.
Some features need more depth, like metrics. They've done a lot of work regarding this, but there is still room for improvement. Also, they just integrate with Paypal and Stripe for payments. Being based in Latin America, I need also to be able to add the local payment gateway (Mercado Pago). I don't see this happening in the near future from their side, and I am sure that I am losing money because of this.
Likelihood to recommend: 8/10
Great vision and cool approach a few years ago. Seem to have fallen in love with themselves and begin to show signs of detoriation.
Kajabi's intent is to offer "everything in one place" for experts (like [SENSITIVE CONTENT HIDDEN]) to create and operate website, content like trainings, email marketing all inside one platform. Great idea that works somewhat well.
More and more modules of the whole platform fall behind or even way behind competition. Add to that, that some building blocks become completely unusable, when you reside in Europe. Just one example with a huge business impact: E-Mail deliverability for instance is roughly 50% lower than twilio/sendgrid. That kills most funnels, if you want to be GDPDR compliant. We are not spamming our customers. Kajabi itself is pretty ill prepared for international business. You can help yourself with integrations and zapier. Even more frustrating is the experience with the partner business team. Response time and resolution capability for everyday business inquiries are unprofessional to a degree that the whole partner story is unsustainable for some businesses. At least mine.
Likelihood to recommend: 2/10
I reached out to their support several times. Unfortunately, the overseas support team did not really understand my requests, which were likely more technical than they are used to, but instead of forwarding me to someone who could help, I just got a bunch of "canned" email replies from customer service agents. It was VERY different from the onboarding feeling, where they evoked a lot of excitement from the product.
They have the "onboarding a new customer" process down. From the training to the welcome video from the founder, they do make you feel like you have made a good choice right from the start.
I have been creating digital courses since 2010. Before tools like this existed, I used WordPress and WishList, then as the software tools started rolling out, I was looking for an option to move my courses and some clients. Unfortunately, Kajabi is straight out of the box with very little ability to customize. They promote that you can customize "under the hood" but that isn't really true. I did a full 2-week trial and even connected my subdomains to try to get going and I was disappointed.
Likelihood to recommend: 4/10
If you enjoy the quality and customer service of Whole Foods and Amazon...Kajabi has a very similar culture. Working with them has been one of best business choice we've ever made.
If you are not tech savvy (can't code) but you appreciate and need technology to run your business...this is it. Its all is one place. I get all my answers immediately or within 24hrs...which is remarkable!
There are still some limitations. CRM to be fully developed and other customizations. Not a deal breaker since they are always looking to improved.
Likelihood to recommend: 10/10
Kajabi offers three pricing tiers.
Users can choose to be billed monthly or annually. Users save 20% with annual billing.
Basic: $129/month with monthly billing or $103/month when billed annually. Includes 5 products, 25,000 marketing emails per month, 1 admin user, 1,000 active members, 1 site, and 25 pipelines.
Pro: $389/month with monthly billing or $311/month when billed annually. Includes 100 products, 75,000 marketing emails per month, 5 admin users, 10,000 active members, 3 sites, and 100 pipelines.
Premium: $899/month with monthly billing or $719 when billed annually. Includes unlimited products, 150,000 marketing emails per month, 25 admin users, unlimited active members, 10 sites, and unlimited pipelines.