App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Arketa
5
61
4
10
3
6
2
3
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Everything needed to operate your studio in one place
Table of Contents
Is this product right for your business?
Find out with a
Arketa - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Arketa overview
Based on 87 verified user reviews
What is Arketa?
Arketa is a fitness solution with key features that include online booking, class management, payment processing, and more.
Who uses Arketa?
By industry, Arketa reviewers are most commonly professionals in health, wellness and fitness (89%). The most frequent use case for Arketa cited by reviewers is fitness (97%).
What are the most popular integrations for Arketa?
The Arketa integrations most frequently cited by reviewers are: Zoom Workplace (a video conferencing product rated 4.7 out of 5 for its integration with Arketa) and Mailchimp (an email marketing product, 4.6).
Starting price
Alternatives
with better value for money
Pros & Cons
Client Support
Website and Booking Integration
Customer Support
Email and Charges
Pricing and Features
Arketa’s user interface
Arketa pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.2
Ease of use
4.3
Customer support
4.2
Reviews sentiment
What do users say about Arketa?
Arketa is a fitness solution with key features that include online booking, class management, payment processing, and more.
Select to learn more
Who uses Arketa?
Based on 87 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Arketa's key features
GetApp's analysis of 27 verified user reviews collected between July 2021 and August 2024 identifies Arketa's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Arketa's online booking capabilities for their ease of use and intuitive navigation. They find it simple for both backend management and client-side booking, with minimal issues reported. Users highlight the convenience of managing bookings from mobile devices and the customizable nature of the system. However, some note occasional glitches with zoom links and difficulties in managing accounts or booking recurring sessions. Overall, they value the streamlined process and clear layout for enhancing client experience. Of the 22 Arketa users who gave detailed accounts of their use of Online Booking, 100% rated this feature as important or highly important.
Users report that Arketa's payment processing, integrated with Stripe, is efficient and user-friendly. They appreciate the ease of setting up memberships, auto-renewals, and handling refunds. Reviewers highlight the transparency of fees and the quick turnaround on payments. They find the integration with Stripe seamless and beneficial for managing financials. Some mention high processing fees as a drawback, but overall, they value the control and simplicity in processing payments through Arketa. Of the 18 Arketa users who gave detailed accounts of their use of Payment Processing, 94% rated this feature as important or highly important.
All Arketa features
Features rating:
Arketa alternatives
Arketa
Starting from
No pricing info
FitBudd
Starting from
15
Per month
TrueCoach
Starting from
25.99
Per month
My PT Hub
Starting from
22.5
Per month
Arketa pricing
Value for money rating:
Starting from
No pricing info
User opinions about Arketa price and value
Value for money rating:
To see what individual users think of Arketa's price and value, check out the review snippets below.
Jillian H.
Owner
Marlo M.
Owner
Arketa integrations (10)
Integrations rated by users
We looked at 87 user reviews to identify which products are mentioned as Arketa integrations and how users feel about them.
Integration rating: 4.7 (11)
Integration rating: 4.8 (10)
Integration rating: 4.6 (10)
“It did not have a good impact with my customers”
Fary a.
Home Cleaning Services
Integration rating: 5.0 (2)
“Overall really strong, a few quirks but it keeps getting better and more useful.”
Garrett C.
Owner
Integration rating: 5.0 (2)
Other top integrations
Arketa customer support
What do users say about Arketa customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Arketa customer support.
Widely noted by reviewers, Arketa’s support team is highly responsive and quick to resolve technical or setup questions.
Multiple users highlight that customer service is friendly, knowledgeable, and consistently available when needed.
A fair number of users appreciate the personalized assistance and proactive guidance offered during onboarding and platform changes.
A minority of users report inconsistent support, with delayed responses and unmet promises during urgent or critical situations.
Support options
Training options
To see what individual users say about Arketa's customer support, check out the review snippets below.
“It's made admin, front desk/teacher, and customer support a breeze. And customer support has been a dream!”
Lora M.
Studio Director
“The customer service can't be beat and they are in the process of upgrading to add new features constantly. ”
Joyce P.
Office Manager and Tech Support
“It started out great, but by the end it was horrible. If customer service was better and the re-occurring tech issues I had for 6 months were fixed quickly, I would’ve stayed; however, this was not the case. If you are looking for a platform with great customer service that fixes your issues quickly, I do not recommend.”
Bethany B.
Owner, teacher, coach
“When I tried to switch over to a different software, the company would not give our client billing information to our new software provider and became entirely unresponsive to keep us on the platform for longer by holding our client information hostage. Before we planned to leave the service, we brought up many concerns with what we were told the software could do and what it was actually able to do and the customer service was unresponsive and unhelpful.”
Jackson W.
Founder
